Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
#2311
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
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I "screwed up" the OLCI. Now my JL boarding pass is in AA format because I am connecting from an AA flight and they directed me to aa.com for OLCI I was too lazy to check in from aa.com first after a long day with my flight diverted due to medical emergency. Next time I will do this in the proper order and hopefully Amadeus won't be directing me to aa.com when it sees I've checked in for the AA flight already.
Let's see if I can "fix it" by trying to OCLI or print boarding pass again after OLCI is closed for the AA flight
Let's see if I can "fix it" by trying to OCLI or print boarding pass again after OLCI is closed for the AA flight
#2312
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As long as the 2D barcode is accepted by the scanner at the gate, does the format of the boarding pass matter? Last week a JAL representative came to the lounge with a new boarding pass, they apparently don't lke LATAM boarding passes. Even if I got a propper one, not the flimsy Starbucks receipt kind of paper one.
I want the JAL pdf, mobile boarding pass and the real one I just like collecting JL boarding passes. I have one they mistakenly used the old branding and logo so I asked for a reprint since I want to keep that one (for some reason they were collecting the boarding pass on that day)
AA will print out the films Starbucks one tmr when I check in. Last time they couldn't print out the JL boarding pass because JL was in the middle of the Amadeus migration. Will see if this time is the same. But since they system correctly sent me the pdf I would assume the kiosk can do that tomorrow
#2313
Ambassador: Japan Airlines
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Urgh....JL changed my SS2 flight into Shell Flat. Flight is 1 month out and it was almost full when it's showing as SS2. I don't mind the seat but I do mind not having wi-fi
#2316
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Join Date: Jul 2011
Location: Tokyo
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#2317
Ambassador: Japan Airlines
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Hello all
Has anyone had an issue with JL double charging the credit card for the taxes on an award ticket? I have contacted the credit card as it is not an insignificant amount and travel is months away. Hope there is no issue with the the ticket when they refund the charge.
Has anyone had an issue with JL double charging the credit card for the taxes on an award ticket? I have contacted the credit card as it is not an insignificant amount and travel is months away. Hope there is no issue with the the ticket when they refund the charge.
Additionally, we wish to provide reimbursement for any additional fees that you may have incurred from your financial institution due to this billing discrepancy
#2318
Ambassador: Japan Airlines
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last minute equipment downgrade today, which means I am screwed with no domestic F Class J will be hard to get too given they have to downgrade customers from F to class J. The worst part, I can't even check in till later in the afternoon (after they fixed the existing assignments) and with JEP I got no seat assignment...please don't put me in a middle seat LOL
#2319
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Join Date: Jul 2011
Location: Tokyo
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last minute equipment downgrade today, which means I am screwed with no domestic F Class J will be hard to get too given they have to downgrade customers from F to class J. The worst part, I can't even check in till later in the afternoon (after they fixed the existing assignments) and with JEP I got no seat assignment...please don't put me in a middle seat LOL
#2320
Ambassador: Japan Airlines
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yea and HND F check in said pls check at ISG and try check in from there. JTA at ISG said sorry we can’t check in for HND flight
but it at least HND made arrangements for me so standby ticket was waiting for me when I arrived and now sitting in 1H heading back to HND Class J was still open when I checked two hours ago, hopefully it stays that way till I get to HND
but it at least HND made arrangements for me so standby ticket was waiting for me when I arrived and now sitting in 1H heading back to HND Class J was still open when I checked two hours ago, hopefully it stays that way till I get to HND
#2324
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