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IHG Program Update March 2022

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Old Jun 28, 2022, 9:03 pm
  #781  
 
Join Date: Nov 2021
Programs: IHG, Marriot, Emirates
Posts: 121
Originally Posted by retirementdreams
I cant find the info: are they considered qualifying nights for status?
yes
Moh20 is offline  
Old Jul 1, 2022, 7:15 am
  #782  
 
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,749
Originally Posted by Lionheart
Can I just clarify a stupid question?

Is it fully expected that Holiday Inns within Europe provide Breakfast to Diamond Elite on Reward Stays specifically? Or is this at their discretion? I just don't want to push the point if I am not actually entitled to it ! Thanks
My stay at the Kimpton Palomar on Tuesday was on a second night free Ambassador certificate, and free breakfast was honored. It's my understanding from the T&Cs that the free breakfast applies to award stays as well as paid stays.
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Old Jul 1, 2022, 7:16 am
  #783  
 
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,749
Originally Posted by FlyinHawaiian
We were there at the same time - https://www.flyertalk.com/forum/34373126-post33.html

Did you remember to use the secret password?
I didn't. I hadn't stayed in a Kimpton for a long time and forgot about the password!
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Old Jul 1, 2022, 9:54 am
  #784  
 
Join Date: Oct 2015
Location: ORD
Programs: United 1K, IHG Diamond Amb, Hilton Diamond, Hertz PC
Posts: 29
Stayed at Intercontinental St. Paul Downtown this week as diamond amb. Proactively offered breakfast at the main restaurant. The breakfast was in the form of a voucher card. It covered one free entree from the menu + coffee.

Picture attached showing my eggs benedict. Not too bad for complimentary breakfast.
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LordDenton is offline  
Old Jul 2, 2022, 4:16 am
  #785  
 
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
Crown Plaza Marlow, UK.
I’d booked a suite on a non-refundable breakfast inclusive rate a long while back so there was nothing they could do for my Diamond status but I’m reporting because they’ve now closed their Club Lounge permanently. It was never particularly good but I’m wondering if they’ve closed it to save costs as they now have to give free breakfasts to top tier members? Concerning if this becomes a trend.
Keefy-boy is offline  
Old Jul 2, 2022, 4:35 am
  #786  
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Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
Now at IC AMS:

Diamond: buffet + 1 hot item complimentary


Royal Ambassador: buffet + unlimited hot items inclusive
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Old Jul 2, 2022, 7:53 am
  #787  
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Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,196
Originally Posted by Keefy-boy
Crown Plaza Marlow, UK.
I’d booked a suite on a non-refundable breakfast inclusive rate a long while back so there was nothing they could do for my Diamond status but I’m reporting because they’ve now closed their Club Lounge permanently. It was never particularly good but I’m wondering if they’ve closed it to save costs as they now have to give free breakfasts to top tier members? Concerning if this becomes a trend.
Shouldn’t you have still been offered the other usual welcome amenities which IIRC are some points or a drinks voucher.
UKtravelbear is offline  
Old Jul 2, 2022, 8:32 am
  #788  
 
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
Originally Posted by UKtravelbear
Shouldn’t you have still been offered the other usual welcome amenities which IIRC are some points or a drinks voucher.
Yes and I took the points, didn’t mention that as I was focussing on the new Diamond benefits. Also got given a late check-out but we don’t really want it as we have a cat to get back to!
Keefy-boy is offline  
Old Jul 3, 2022, 6:33 am
  #789  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
Just checked out of IC Park Lane and as I was doing so, a gentlemen beside me was attempting to invoke his “guaranteed 12pm checkin, as an Ambassador member” - Is that a thing? Not heard of this before, only for RA, and that’s now 10am.
turner32 is offline  
Old Jul 3, 2022, 10:06 am
  #790  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by turner32
Just checked out of IC Park Lane and as I was doing so, a gentlemen beside me was attempting to invoke his “guaranteed 12pm checkin, as an Ambassador member” - Is that a thing? Not heard of this before, only for RA, and that’s now 10am.
Your understanding is correct. There is no such thing.
ernestnywang is offline  
Old Jul 3, 2022, 10:11 am
  #791  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
Originally Posted by ernestnywang
Your understanding is correct. There is no such thing.
Thanks. I thought as much. It did seem very much as if he was trying to strong-arm the agent into allowing an early checkin using program conditions that don’t actually exist.
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turner32 is offline  
Old Jul 3, 2022, 10:14 am
  #792  
 
Join Date: Apr 2010
Location: Taipei, Taiwan
Programs: IHG Diamond Ambassador, Accor Plus Platinum, Caesar's Diamond, Hilton Gold, Marriott Gold,
Posts: 116
Originally Posted by turner32
Just checked out of IC Park Lane and as I was doing so, a gentlemen beside me was attempting to invoke his “guaranteed 12pm checkin, as an Ambassador member” - Is that a thing? Not heard of this before, only for RA, and that’s now 10am.
You are right, early check in always subject to availability for regular Ambassadors. 10AM guaranteed for RA except at Regents in Greater China or Six Senses Residences.
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jaytw is offline  
Old Jul 3, 2022, 12:10 pm
  #793  
 
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
Originally Posted by jaytw
You are right, early check in always subject to availability for regular Ambassadors. 10AM guaranteed for RA except at Regents in Greater China or Six Senses Residences.
I know there aren't many RA out there and hotel sellouts are relatively rare, but how do they "guarantee" a check-in time that's before checkout time?
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js1993 is offline  
Old Jul 3, 2022, 12:19 pm
  #794  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
Originally Posted by js1993
I know there aren't many RA out there and hotel sellouts are relatively rare, but how do they "guarantee" a check-in time that's before checkout time?
When I was RA, on the occasions I used early checkin, if the room wasn’t ready, they would provide an alternative room until the final room was ready. Alternatively, you would be directed to the club lounge, until arrangements could be made.

Not sure what happened to the guy trying his luck for 12pm because it was a full house the night before and his attitude won’t have won him many friends.
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turner32 is offline  
Old Jul 3, 2022, 12:41 pm
  #795  
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Originally Posted by js1993
I know there aren't many RA out there and hotel sellouts are relatively rare, but how do they "guarantee" a check-in time that's before checkout time?
I've never been denied a room when arriving at 8am, back when we had the 8am rule. As noted, sometimes you get a temporary entry level room. But sometimes when I show up early they give me a high end suite that was unsold the night before. I had that happen at the Hong Kong IC in an amazing suite.
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