Aug 8, 2017, 12:23 pm
Last edit by: beachmouse
Another quarter, another Accelerate. Answers to some Frequently Asked Questions below:
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/q3accelerate2017
For newcomers to IHG promotions, note that Holiday Inn Express and Holiday Inn (including Holiday Inn Resorts) are two different brand categories for these things. If your dashboard says 'stay at a Holiday Inn Express' as one of the tasks and you stay at a Holiday Inn, it will NOT credit for the Holiday Inn Express task. (and vice versa)
An award stay only counts toward a task that specifically requires an award stay and will not count toward other tasks and night requirements for the purposes of the promotion. (Award stays do count toward general elite qualification, but that's outside this promotion)
At IHG, points + cash stays are simply points stays where you bought some of the points at the time of the reservation. Once you finish the reservation, a points + cash stay shows as a points stay. Thus points + cash stays only count for tasks where they are specified, and not other tasks.
Doing a points + cash booking and then cancelling it does NOT trigger a 'buy points' task completion. A 'buy points' task is a points transaction that is processed through points.com
The 'pay with your IHG credit card' task has typically been very slow to post. If it does within about two weeks of completing a stay, that's relatively quick, and it will often be several weeks beyond that, depending on when your statement closing date is and how IHG's system sweep is timed.
Some offers require booking within the promotion period in addition to staying during the promotion period.
Registration & dashboard link:
https://www.ihg.com/content/us/en/offers/q3accelerate2017
IHG Accelerate Q3 2017 (1st September to 31st December)
Sep 16, 2017, 2:00 am
#211
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
There is also one this time that just mentions redeeming points. A reward night will satisfy it, however it does not specifically mention reward night, it just says redeem your points.
Sep 16, 2017, 3:15 am
#212
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 345
One of mine is to "stay once in September and get 5000 bonus points". I have a paid for stay for two nights. Check in 29th Sept and check out 1st Oct. Will this count?
The food & beverage spent there did count.
Sep 16, 2017, 3:23 am
#214
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,962
I have not been able to sign in to accelerate website for 3 days now. Web site says back end issues? Anyone else having the same issue?
Sep 18, 2017, 5:07 am
#215
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
Sep 18, 2017, 5:15 am
#216
Join Date: Aug 2016
Posts: 78
Use this thread to ask another question about booking multiple rooms and accelerator.
When it says stay there nights to get 5000 points, how about book 3 rooms on the same day? Will it count as only 1 or 3? Btw, I paid for the bill, will i got points for all three rooms? Thank you.
When it says stay there nights to get 5000 points, how about book 3 rooms on the same day? Will it count as only 1 or 3? Btw, I paid for the bill, will i got points for all three rooms? Thank you.
Sep 18, 2017, 9:01 am
#217
Suspended
Join Date: Sep 2017
Programs: M&S, Radisson
Posts: 758
One of my tasks is to redeem points. I did redeem points for a reward stay; the 1,000 bonus points already posted.
However, I will probably have to cancel that stay. Will the status of the task remain at "completed" or will I have to find another way to redeem points?
However, I will probably have to cancel that stay. Will the status of the task remain at "completed" or will I have to find another way to redeem points?
Sep 18, 2017, 1:03 pm
#218
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Use this thread to ask another question about booking multiple rooms and accelerator.
When it says stay there nights to get 5000 points, how about book 3 rooms on the same day? Will it count as only 1 or 3? Btw, I paid for the bill, will i got points for all three rooms? Thank you.
When it says stay there nights to get 5000 points, how about book 3 rooms on the same day? Will it count as only 1 or 3? Btw, I paid for the bill, will i got points for all three rooms? Thank you.
Sep 19, 2017, 8:26 pm
#221
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
Sep 20, 2017, 9:08 pm
#222
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
For unlocking the IHG credit card spend bonus, I had a stay at an IHG hotel and paid using the IHG chase card, but the spend was not recognized by chase as 5x IHG merchant. I've contacted Chase and they will credit the full amount, but will this be an issue for IHG in unlocking the mission?
Sep 21, 2017, 6:12 am
#223
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
It's been a while since I participated in Accelerate. What sort of wait is involved between the stay posting points at IHG and a) the Accelerate dashboard updating, b) the bonus points posting?
[I stayed on Sunday night, got survey email yesterday, stay and normal points posted this morning]
[I stayed on Sunday night, got survey email yesterday, stay and normal points posted this morning]
Sep 21, 2017, 6:57 am
#224
Join Date: Nov 2013
Programs: NZ
Posts: 1,555
It's been a while since I participated in Accelerate. What sort of wait is involved between the stay posting points at IHG and a) the Accelerate dashboard updating, b) the bonus points posting?
[I stayed on Sunday night, got survey email yesterday, stay and normal points posted this morning]
[I stayed on Sunday night, got survey email yesterday, stay and normal points posted this morning]
Sep 21, 2017, 12:20 pm
#225
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,402
It's been a while since I participated in Accelerate. What sort of wait is involved between the stay posting points at IHG and a) the Accelerate dashboard updating, b) the bonus points posting?
[I stayed on Sunday night, got survey email yesterday, stay and normal points posted this morning]
[I stayed on Sunday night, got survey email yesterday, stay and normal points posted this morning]