Please post your Rewards Club Elite experiences (Archive Thread 2014)
Oct 24, 2014, 4:20 pm
#346
Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 928
Oct 26, 2014, 3:42 am
#347
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,964
Holiday Inn Bordeaux - Sud Pessac
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked best advance rate, and received a quiet executuve room.
How are the rooms?
Not huge but comfortable
Basic but warm design
Bathroom with walk-in shower
Flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Very quiet
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly staff
- Free parking
- Bordeaux is a superb town
- Great weather
Bad:
- Location is convenient as an airport hotel, but you definitely need a car from the airport/to the city centre (even if there is some public transporation to city centre)
Value for $ or IHG Rewards Club Points? Would you return?
Yes, even if a central IHG hotel in Bordeaux would be more than welcome!
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked best advance rate, and received a quiet executuve room.
How are the rooms?
Not huge but comfortable
Basic but warm design
Bathroom with walk-in shower
Flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Very quiet
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly staff
- Free parking
- Bordeaux is a superb town
- Great weather
Bad:
- Location is convenient as an airport hotel, but you definitely need a car from the airport/to the city centre (even if there is some public transporation to city centre)
Value for $ or IHG Rewards Club Points? Would you return?
Yes, even if a central IHG hotel in Bordeaux would be more than welcome!
Oct 27, 2014, 8:00 pm
#348
Join Date: Jul 2011
Posts: 167
Crowne Plaza Hiroshima
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was okay.
Which room did you book and which upgrade did you receive?
Booked cheapest single room, got twin room with two beds.
How are the rooms?
Basic rooom. Nothing special about them, but I have seen smaller rooms in Japan.
How is the exec. lounge?
Did not have access.
What was good and what was bad?
Good:
Bad:
Value for $ or IHG Rewards Club Points? Would you return?
Probably yes, the stay was okay.
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was okay.
Which room did you book and which upgrade did you receive?
Booked cheapest single room, got twin room with two beds.
How are the rooms?
Basic rooom. Nothing special about them, but I have seen smaller rooms in Japan.
How is the exec. lounge?
Did not have access.
What was good and what was bad?
Good:
- Quiet room
- One bottle of water from the mini bar free a day.
- Received English newspaper.
Bad:
- No points gift or free drink
- Upgrade to a two bed twin room is not of so much value, travelling alone.
Value for $ or IHG Rewards Club Points? Would you return?
Probably yes, the stay was okay.
Last edited by cazane; Oct 27, 2014 at 8:01 pm Reason: Forgot to write the hotel name
Oct 27, 2014, 8:18 pm
#349
Join Date: Jul 2011
Posts: 167
Crowne Plaza Fukuoka
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was okay.
Which room did you book and which upgrade did you receive?
Booked cheapest single room, got twin club room with two beds, but no club access.
How are the rooms?
Basic rooom. Nothing special about them, but I have seen much smaller rooms in Japan and this hotel, too.
How is the exec. lounge?
Did not have access.
What was good and what was bad?
Good:
Bad:
Value for $ or IHG Rewards Club Points? Would you return?
Probably yes, the stay was okay.
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was okay.
Which room did you book and which upgrade did you receive?
Booked cheapest single room, got twin club room with two beds, but no club access.
How are the rooms?
Basic rooom. Nothing special about them, but I have seen much smaller rooms in Japan and this hotel, too.
How is the exec. lounge?
Did not have access.
What was good and what was bad?
Good:
- Quiet room
- Received English newspaper.
- Good pool.
- Walking distance to Fukuoka main station. (From check-out at the hotel to check-in to an international flight it was just 45 minutes.)
Bad:
- No points gift or free drink. No free water.
- Using the pool (even without sauna and Japanese bath ) costs 1000 Yen.
Value for $ or IHG Rewards Club Points? Would you return?
Probably yes, the stay was okay.
Oct 28, 2014, 5:51 am
#350
Join Date: Mar 2014
Programs: BA Gold, A3 Gold
Posts: 163
CP Malpensa Airport
What is your IHG Rewards Club status?
Gold Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was okay.
Which room did you book and which upgrade did you receive?
Booked cheapest available standard room, recieved that.
How are the rooms?
Not huge but comfortable
Furniture a bit dated
Free tea/coffee set
Standard airport hotel
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Friendly staff
Bad:
- Airport shuttle is hard to locate and only runs twice an hour (sometimes even less frequent)
Value for $ or IHG Rewards Club Points? Would you return?
For 50€ it was okay.
Gold Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was okay.
Which room did you book and which upgrade did you receive?
Booked cheapest available standard room, recieved that.
How are the rooms?
Not huge but comfortable
Furniture a bit dated
Free tea/coffee set
Standard airport hotel
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Friendly staff
Bad:
- Airport shuttle is hard to locate and only runs twice an hour (sometimes even less frequent)
Value for $ or IHG Rewards Club Points? Would you return?
For 50€ it was okay.
Oct 28, 2014, 5:56 am
#351
Join Date: Mar 2014
Programs: BA Gold, A3 Gold
Posts: 163
HI Helsinki City Center
What is your IHG Rewards Club status?
Gold Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Somewhat
Which room did you book and which upgrade did you receive?
Booked standard room, recieved that.
How are the rooms?
small, functional, nordic
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Hotel and room was clean
Bad:
- rather unfriendly staff
- late checkout not possible even though hotel was far from beeing fully booked (after some negotiations checkout was eventually moved to 2pm)
Value for $ or IHG Rewards Club Points? Would you return?
Depending on the rate the (in Northern Europe omnipresent) Carlson properties are probably a better deal
Gold Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Somewhat
Which room did you book and which upgrade did you receive?
Booked standard room, recieved that.
How are the rooms?
small, functional, nordic
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Hotel and room was clean
Bad:
- rather unfriendly staff
- late checkout not possible even though hotel was far from beeing fully booked (after some negotiations checkout was eventually moved to 2pm)
Value for $ or IHG Rewards Club Points? Would you return?
Depending on the rate the (in Northern Europe omnipresent) Carlson properties are probably a better deal
Nov 3, 2014, 7:03 am
#352
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,964
Crowne Plaza Toulouse
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked best advance rate, and received a corner club room facing the Capitole
How are the rooms?
Around 35sqm
Quite elegant contemporary design
Seating area, comfortable bed
Marble bathroom with bathtub
Flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Very quiet
Beautiful view over The Capitole
How is the exec. lounge?
The club lounge is not huge, with view over peaceful courtyard,
Seating area, books and magazines
Softdrinks and beers
What was good and what was bad?
Good:
- Very friendly staff
- Unbeatable location
- There are many very good restaurants in Toulouse. Le Biben by Christian Constant and Les Jardins de l'Opéra by Stéphane Tournié are just next the hotel
- Toulouse is a superb city, with rich culture and real art de vivre
Bad:
- Wifi signal was very poor in the room
Value for $ or IHG Rewards Club Points? Would you return?
Yes, definitely
Pics of the room: https://twitter.com/nicolas75flyert/...55227741331456
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked best advance rate, and received a corner club room facing the Capitole
How are the rooms?
Around 35sqm
Quite elegant contemporary design
Seating area, comfortable bed
Marble bathroom with bathtub
Flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Very quiet
Beautiful view over The Capitole
How is the exec. lounge?
The club lounge is not huge, with view over peaceful courtyard,
Seating area, books and magazines
Softdrinks and beers
What was good and what was bad?
Good:
- Very friendly staff
- Unbeatable location
- There are many very good restaurants in Toulouse. Le Biben by Christian Constant and Les Jardins de l'Opéra by Stéphane Tournié are just next the hotel
- Toulouse is a superb city, with rich culture and real art de vivre
Bad:
- Wifi signal was very poor in the room
Value for $ or IHG Rewards Club Points? Would you return?
Yes, definitely
Pics of the room: https://twitter.com/nicolas75flyert/...55227741331456
Nov 3, 2014, 7:11 am
#353
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,964
Holiday Inn Express - Marseille Saint Charles
What is your IHG Rewards Club status?
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked best flexible rate, and received a family room on high floor with view over Saint Charles Station (there are 3 rooms with terrace, but there were all occupied).
How are the rooms?
Around 28sqm
Basic but recent design
Bathroom with walk-in shower
Flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Very quiet
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly staff
- Very convenient location (just opposite the train station)
- Great sunny breakfast terrace
- Elegant building
Picture of the building: https://twitter.com/nicolas75flyert/...18813244198912
Bad:
- Breakfast is pretty basic, with only cold option)
Value for $ or IHG Rewards Club Points? Would you return?
Yes
Platinum Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked best flexible rate, and received a family room on high floor with view over Saint Charles Station (there are 3 rooms with terrace, but there were all occupied).
How are the rooms?
Around 28sqm
Basic but recent design
Bathroom with walk-in shower
Flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Very quiet
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
- Very friendly staff
- Very convenient location (just opposite the train station)
- Great sunny breakfast terrace
- Elegant building
Picture of the building: https://twitter.com/nicolas75flyert/...18813244198912
Bad:
- Breakfast is pretty basic, with only cold option)
Value for $ or IHG Rewards Club Points? Would you return?
Yes
Nov 5, 2014, 1:58 am
#355
Join Date: Oct 2013
Location: Singapore
Programs: Marriott Titanium Elite, Hilton Diamond, Hyatt Explorist
Posts: 304
Holiday Inn Singapore Atrium
- What is your Priority Club status?
Platinum
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Standard with points, received an upgrade to Executive Room
- How are the rooms?
Rooms have just gone through refurbishment and they look a lot better than before!
Photos here: http://www.theshutterwhale.com/blog/...um-refurbished
- How is the exec. lounge?
Average with a small selection of canapes and wines. Refurbishment underway for lounge too.
- What was good and what was bad?
Service was great and it's nice that the hotel is doing some facelift works.
- Value for $ or Priority Club Points? Would you return?
With points, definitely! I got my free night on the night of Formula 1 where hotel rates are crazy.
Full review: http://www.theshutterwhale.com/blog/...um-refurbished
Platinum
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Standard with points, received an upgrade to Executive Room
- How are the rooms?
Rooms have just gone through refurbishment and they look a lot better than before!
Photos here: http://www.theshutterwhale.com/blog/...um-refurbished
- How is the exec. lounge?
Average with a small selection of canapes and wines. Refurbishment underway for lounge too.
- What was good and what was bad?
Service was great and it's nice that the hotel is doing some facelift works.
- Value for $ or Priority Club Points? Would you return?
With points, definitely! I got my free night on the night of Formula 1 where hotel rates are crazy.
Full review: http://www.theshutterwhale.com/blog/...um-refurbished
Nov 8, 2014, 12:24 am
#356
Join Date: Aug 2013
Programs: TK Elite; HH Diamond; AA Plat; CC Gold
Posts: 310
Holiday Inn Dar Es Salaam
- What is your Priority Club status?
Platinum
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Standard with points, received an upgrade to 1 bedroom suite with access to executive lounge and breakfast coupons.
- How are the rooms?
Rooms are comfortable but room windows were not clean.
- How is the exec. lounge?
Average with a selection of soft drinks and snacks. Alcoholic drinks are available but not complimentary.
- What was good and what was bad?
On Friday nights, I would recommend not to take high floor room because on the roof is disco bar where music can be loud till 2AM.
- Value for $ or Priority Club Points? Would you return?
With points value is good. Yes, I would return.
Platinum
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Standard with points, received an upgrade to 1 bedroom suite with access to executive lounge and breakfast coupons.
- How are the rooms?
Rooms are comfortable but room windows were not clean.
- How is the exec. lounge?
Average with a selection of soft drinks and snacks. Alcoholic drinks are available but not complimentary.
- What was good and what was bad?
On Friday nights, I would recommend not to take high floor room because on the roof is disco bar where music can be loud till 2AM.
- Value for $ or Priority Club Points? Would you return?
With points value is good. Yes, I would return.
Nov 8, 2014, 12:31 pm
#357
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
IC MIAMI
IC MIAMI
Just an IHG Platinum, points stay, but did email concierge pre arrival.
Upgrade to high floor, bay view.
Welcome gift of cake, letter, voss water, fruit.
I asked for breakfast vouchers, and was granted full buffet vouchers! Breakfast was superb! Got lucky, I will ask.
600 points amenity.
$39 valet parking Ouch!
Free wifi.
Overall satisfied.
Just an IHG Platinum, points stay, but did email concierge pre arrival.
Upgrade to high floor, bay view.
Welcome gift of cake, letter, voss water, fruit.
I asked for breakfast vouchers, and was granted full buffet vouchers! Breakfast was superb! Got lucky, I will ask.
600 points amenity.
$39 valet parking Ouch!
Free wifi.
Overall satisfied.
Nov 10, 2014, 10:35 am
#358
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
HI Tampere, Finland
What is your IHG Rewards Club status?
Platinum (Gold at time of stay)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok, nothing more
Which room did you book and which upgrade did you receive?
Booked standard during last pointbreaks, got the same
How are the rooms?
Very basic and typical of older HI properties, bit dull.
How is the exec. lounge?
Did not check if there is one
What was good and what was bad?
Good:
Fairly quiet despite facing street
Good location near train station and a nice park
Bad:
Old property and dull
Value for $ or IHG Rewards Club Points? Would you return?
Pointbreaks always good value but I would not return here on my own dime. Probably neither on company res if you can get a decent price on the newly opened Sokos Hotel nearby, which is perhaps tallest hotel building in whole Finland (has certainly superb lake views)
What is your IHG Rewards Club status?
Platinum (Gold at time of stay)
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
It was ok, nothing more
Which room did you book and which upgrade did you receive?
Booked standard during last pointbreaks, got the same
How are the rooms?
Very basic and typical of older HI properties, bit dull.
How is the exec. lounge?
Did not check if there is one
What was good and what was bad?
Good:
Fairly quiet despite facing street
Good location near train station and a nice park
Bad:
Old property and dull
Value for $ or IHG Rewards Club Points? Would you return?
Pointbreaks always good value but I would not return here on my own dime. Probably neither on company res if you can get a decent price on the newly opened Sokos Hotel nearby, which is perhaps tallest hotel building in whole Finland (has certainly superb lake views)
Nov 17, 2014, 5:26 pm
#359
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Crowne Plaza Dublin-Northwood, Ireland
- What is your Priority Club status?
Gold Elite
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feelings, serves the purpose before / after flying from DUB.
- Which room did you book and which upgrade did you receive?
Booked entrance category room, upgraded to Club room with Lounge Access
- How are the rooms?
Large, king size bed,
Overall comfortable,
Bathtub, shower stall,
Temple Spa bathroom amenities
- How is the exec. lounge?
Usual offering of breakfast and happy hour drinks are only available from Monday to Friday, we had a weekend stay, Sat-Sun, so only free soft drinks available from the lounge, on Sunday only sparkling water was available, people took all still water, was never restocked. Don't know about the usual service on offer during the week, but we might find out when staying again here in the future.
- What was good and what was bad?
-Good:
Free Airport shuttle, warm welcome, good recognition as repeat guest.
Upgrade from standard room to Club Room with Lounge Access, breakfast was included in our rate, so don't know if its included with the Lounge Access or not, comfortable bedding, as always with IHG, good bathroom, liked the Temple Spa amenities, good quality, overall a good room incl. quality of the furniture.
Dinner at the Touzai Restaurant was good and service was friendly and warm, they've an Early bird menu each evening, priced at 24.95E for three courses.
-Bad:
The layout of the room could be improved, could only watch TV from the bed, overall the room felt too narrow and not wide enough.
Breakfast should be equally improved, it's too chaotic in the morning, tables unclean and offerings on the buffet are substandard from what we would expect from a Crowne Plaza, also no one brought us to our table and had to find one by ourselves which proofed difficult because they weren't cleaned up. Staff couldn't really cope with the guests on this occassion.
While a free shuttle bus service from the Airport / to the Airport is nice, the bus itself wasn't particular inviting, the bus was old and the driver too chatty for our liking. But this sounds like a personal thing.
Only one free bottle of water and one piece of chocolate provided on the room, despite we're two people.
- Value for $ or Priority Club Points? Would you return?
Yes, it's value for money especially before or after a flight, it's not a destination hotel in itself, we would stay again in the future.
- What is your Priority Club status?
Gold Elite
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feelings, serves the purpose before / after flying from DUB.
- Which room did you book and which upgrade did you receive?
Booked entrance category room, upgraded to Club room with Lounge Access
- How are the rooms?
Large, king size bed,
Overall comfortable,
Bathtub, shower stall,
Temple Spa bathroom amenities
- How is the exec. lounge?
Usual offering of breakfast and happy hour drinks are only available from Monday to Friday, we had a weekend stay, Sat-Sun, so only free soft drinks available from the lounge, on Sunday only sparkling water was available, people took all still water, was never restocked. Don't know about the usual service on offer during the week, but we might find out when staying again here in the future.
- What was good and what was bad?
-Good:
Free Airport shuttle, warm welcome, good recognition as repeat guest.
Upgrade from standard room to Club Room with Lounge Access, breakfast was included in our rate, so don't know if its included with the Lounge Access or not, comfortable bedding, as always with IHG, good bathroom, liked the Temple Spa amenities, good quality, overall a good room incl. quality of the furniture.
Dinner at the Touzai Restaurant was good and service was friendly and warm, they've an Early bird menu each evening, priced at 24.95E for three courses.
-Bad:
The layout of the room could be improved, could only watch TV from the bed, overall the room felt too narrow and not wide enough.
Breakfast should be equally improved, it's too chaotic in the morning, tables unclean and offerings on the buffet are substandard from what we would expect from a Crowne Plaza, also no one brought us to our table and had to find one by ourselves which proofed difficult because they weren't cleaned up. Staff couldn't really cope with the guests on this occassion.
While a free shuttle bus service from the Airport / to the Airport is nice, the bus itself wasn't particular inviting, the bus was old and the driver too chatty for our liking. But this sounds like a personal thing.
Only one free bottle of water and one piece of chocolate provided on the room, despite we're two people.
- Value for $ or Priority Club Points? Would you return?
Yes, it's value for money especially before or after a flight, it's not a destination hotel in itself, we would stay again in the future.
Nov 17, 2014, 6:18 pm
#360
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Hotel Indigo Victoriaplatz Dusseldorf, Germany
- What is your Priority Club status?
Platinum Elite
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very Happy
- Which room did you book and which upgrade did you receive?
Booked standard got executive room
- How are the rooms?
For europe standard, very large, specially the executive room, it is way bigger than the standard room. The room is more like a junior suite.
- How is the exec. lounge?
none
- What was good and what was bad?
-Good:
Platinum recognition
Welcome gift
Very friendly employees and clean hotel
Upgrade
Bar was really good
Location was perfect!!
-Bad:
Nothing
- Value for $ or Priority Club Points? Would you return?
I would definately return
- What is your Priority Club status?
Platinum Elite
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very Happy
- Which room did you book and which upgrade did you receive?
Booked standard got executive room
- How are the rooms?
For europe standard, very large, specially the executive room, it is way bigger than the standard room. The room is more like a junior suite.
- How is the exec. lounge?
none
- What was good and what was bad?
-Good:
Platinum recognition
Welcome gift
Very friendly employees and clean hotel
Upgrade
Bar was really good
Location was perfect!!
-Bad:
Nothing
- Value for $ or Priority Club Points? Would you return?
I would definately return