Ambassador Programme Information
#122
Join Date: Feb 2014
Location: Antwerp
Programs: IHG Diamond Ambassador
Posts: 166
NO WAY! I went from Plat to Spire Amb in September '15, renewed Spire Amb in Jan '16. Regardless of repeated requests still no new Amb packs for either, no points vouchers, no bogo certs, no nothing!
#124
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
It's been awhile since your post, how long did it take BlueHorizonUK?
Side note, my screen showed "Pending Gold Ambassador" even though I had been Platinum all year and actually turned Spire this morning... anybody else experience this?
#125
Join Date: Mar 2002
Location: berkeley, Ca, USA
Programs: Hyatt globalist, Alaska mvp gold, Marriott platinum, ihg diamond
Posts: 438
I just contacted the Cozumel Presidente about using my BOGO cert and credit card free night. The last time I stayed there I reserved a basic pool room and was upgraded (PLat Ambassador) in advance to the reef room. This time the concierge tells me no upgrades on BOGOs so would need to reserve the reef room ($600 + 17%tax) and no upgrades on CC night so would have to pay $300/night for a reef room. Is this something new or did I just luck out on my last stay?
#126
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
I just contacted the Cozumel Presidente about using my BOGO cert and credit card free night. The last time I stayed there I reserved a basic pool room and was upgraded (PLat Ambassador) in advance to the reef room. This time the concierge tells me no upgrades on BOGOs so would need to reserve the reef room ($600 + 17%tax) and no upgrades on CC night so would have to pay $300/night for a reef room. Is this something new or did I just luck out on my last stay?
you shld get the upgrade on the first night? i've never heard of not getting Ambassador/RA upgrade on the BOGOs, the first night is paid.
#127
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
I just contacted the Cozumel Presidente about using my BOGO cert and credit card free night. The last time I stayed there I reserved a basic pool room and was upgraded (PLat Ambassador) in advance to the reef room. This time the concierge tells me no upgrades on BOGOs so would need to reserve the reef room ($600 + 17%tax) and no upgrades on CC night so would have to pay $300/night for a reef room. Is this something new or did I just luck out on my last stay?
#128
Join Date: Mar 2002
Location: berkeley, Ca, USA
Programs: Hyatt globalist, Alaska mvp gold, Marriott platinum, ihg diamond
Posts: 438
OK, then is the the official policy "no upgrades on BOGOs"? That is one thing the hotel is telling me.
#129
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
It's a beautiful thing... Hope to see my rebate soon. I rolled my Spire Choice benefit of 25,000 point into an AMB membership just today which all said and done will only cost 23,800 after rebate and included 5K cert. ^
My screen shot of the membership transaction says "may take up to 72-hours to reflect this new balance" meaning the points I used (32K) but not sure if the same goes for status change.
It's been awhile since your post, how long did it take BlueHorizonUK?
Side note, my screen showed "Pending Gold Ambassador" even though I had been Platinum all year and actually turned Spire this morning... anybody else experience this?
My screen shot of the membership transaction says "may take up to 72-hours to reflect this new balance" meaning the points I used (32K) but not sure if the same goes for status change.
It's been awhile since your post, how long did it take BlueHorizonUK?
Side note, my screen showed "Pending Gold Ambassador" even though I had been Platinum all year and actually turned Spire this morning... anybody else experience this?
#130
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
I renewed last year with the option of getting 10% back on my points, I also have the ihg credit card 10%, if I renew this year for 24k points will I get 2,400 + 2,400 points back?
#131
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
Just a comment on the ongoing mystery regarding status extention when renewing Ambassador membership. My Ambassador year ends on 30 Sept. So, I renewed it yesterday. Prior to that, on my account status page, it had my (Platinum) elite status expiring on 12/31/2016. And now it has my Platinum Ambassador status expiring in September 2017. And my elite status expiring on 12/31/2017. BTW, I don't have enough YTD elite status points to even earn Gold status on its own.
#132
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
You are entitled to the normal paid stay benefits on the night, ie Upgrade, Movie, etc etc
You are also entitled to the same upgrade on the 2nd free night under a BOGO usage
If hotel incorrectly refuses upgrade/bennies on a bogo stay, at checkin, ask to see the gm/duty manager and if answr is still no, ask that manager to check with Amb Services whilst you wait, as you know full benefits apply on a bogo stay.
Regards CC free night, hotel is correct, no entitlement to Upgrades.
nb
warning, if as Ambassador/RA you ask/pay an upsell on a pair of bogo nights, eg Lounge Access, further room upgrade, that upsell fee is due for both the nights.
As such if wanting Club Lounge access, best advice is book room category including lounge access on first paid night , and you then get same lounge access foc on 2nd night (unlike if you upsell on arrival for lounge paying for 2nights lounge)
#133
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
Yes, you will as long as that 10% AMB renewal option is still available. The IHG CC 10% is automatic on any points spend whether that be for reward nights, magazines or AMB memberships.
#134
Join Date: Oct 2016
Location: SF Bay Area
Programs: IHG Ambassador , Marriott platinum, United, Delta
Posts: 64
Ambassador member
Have been reading the board for months and appreciate all the information.
I have a question on my upcoming IC stay. We are heading to Pairs with family and have payed for Executive room and have a standard room on points at Le Grand. I would prefer the upgrade on the standard room for the girls. What is the likely hood of them upgrading both rooms? My other thought is contacting the Hotel and asking if our Executive room upgrade can be applied to our standard room. Worst case one of the girls will bunk with us.
Have been reading the board for months and appreciate all the information.
I have a question on my upcoming IC stay. We are heading to Pairs with family and have payed for Executive room and have a standard room on points at Le Grand. I would prefer the upgrade on the standard room for the girls. What is the likely hood of them upgrading both rooms? My other thought is contacting the Hotel and asking if our Executive room upgrade can be applied to our standard room. Worst case one of the girls will bunk with us.
#135
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Ambassador member
Have been reading the board for months and appreciate all the information.
I have a question on my upcoming IC stay. We are heading to Pairs with family and have payed for Executive room and have a standard room on points at Le Grand. I would prefer the upgrade on the standard room for the girls. What is the likely hood of them upgrading both rooms? My other thought is contacting the Hotel and asking if our Executive room upgrade can be applied to our standard room. Worst case one of the girls will bunk with us.
Have been reading the board for months and appreciate all the information.
I have a question on my upcoming IC stay. We are heading to Pairs with family and have payed for Executive room and have a standard room on points at Le Grand. I would prefer the upgrade on the standard room for the girls. What is the likely hood of them upgrading both rooms? My other thought is contacting the Hotel and asking if our Executive room upgrade can be applied to our standard room. Worst case one of the girls will bunk with us.