IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
Jan 18, 2015, 11:26 pm
#736
Join Date: Oct 2010
Location: The Wee County
Programs: IHG Platinum
Posts: 144
We have just changed from the black card to the ordinary card just this last week.
Now when I log in it seems your balance and pending transactions are totalled together whereas before you could see your balance and there was a separate tab that showed your pending transactions.
I am not sure whether this is because we have changed cards or whether Barclaycard have amended their systems?
I see there is a slider there now for how much of your credit limit you have spent? So, if they can have a slider for that why can they not put back the slider for your annual spend?
Now when I log in it seems your balance and pending transactions are totalled together whereas before you could see your balance and there was a separate tab that showed your pending transactions.
I am not sure whether this is because we have changed cards or whether Barclaycard have amended their systems?
I see there is a slider there now for how much of your credit limit you have spent? So, if they can have a slider for that why can they not put back the slider for your annual spend?
Jan 19, 2015, 3:22 am
#737
Join Date: Jun 2014
Posts: 43
I've recently got the black card with the 60K bonus. Does anyone know how quickly the bonus will appear? I've had my first statement and it's nowhere to be seen, only the points from spending.
Does it come from the Braclaycard side, ie will it appear in my statement to be transferred over with the points from spending, or does it magically appear in my IHG account?
At least my IHG account appears to be linked correctly with the card, I've already been upgraded to platinum ("RC Visa Platinum Upgrade" appears under Recent Activity on my account page).
Does it come from the Braclaycard side, ie will it appear in my statement to be transferred over with the points from spending, or does it magically appear in my IHG account?
At least my IHG account appears to be linked correctly with the card, I've already been upgraded to platinum ("RC Visa Platinum Upgrade" appears under Recent Activity on my account page).
Jan 19, 2015, 3:39 am
#738
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
We have just changed from the black card to the ordinary card just this last week.
Now when I log in it seems your balance and pending transactions are totalled together whereas before you could see your balance and there was a separate tab that showed your pending transactions.
Now when I log in it seems your balance and pending transactions are totalled together whereas before you could see your balance and there was a separate tab that showed your pending transactions.
Jan 19, 2015, 6:02 am
#739
Join Date: Oct 2010
Location: The Wee County
Programs: IHG Platinum
Posts: 144
Jan 19, 2015, 6:57 am
#740
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
I suppose you could raise an issue with their IT support desk?
Jan 19, 2015, 7:17 am
#741
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
My colleague has went the other way to you and has went from the standard to premium card and apparently their account number hasn't changed so this may be the reason why you see it all lumped together as it is basically just a downgrade rather than a change of account.
Jan 19, 2015, 10:25 am
#742
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Interestingly just gone through the downgrade from premium to standard and they've promised a pro-rata refund of the annual fee - wasn't expecting that from anyone apart from Amex!
Jan 20, 2015, 1:01 pm
#743
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
Thank you, ladies and gents, for flagging this for me.
I have the paid IHG Visa (4 points/£), and have just gone to check how many points have been posted to my IHG account over the last 180 days.
Zilch, nada, B***er All
Only the paid hotel stays, as for igc324 above.
Now bearing in mind that I am trying to hit the £10K spend for another reason, and put a longhaul business seat at £6k on the card to make sure I have manufactured plenty of spend I am a little annoyed.
Barclaycard has a message waiting for them when they show up at work tomorrow.
I have the paid IHG Visa (4 points/£), and have just gone to check how many points have been posted to my IHG account over the last 180 days.
Zilch, nada, B***er All
Only the paid hotel stays, as for igc324 above.
Now bearing in mind that I am trying to hit the £10K spend for another reason, and put a longhaul business seat at £6k on the card to make sure I have manufactured plenty of spend I am a little annoyed.
Barclaycard has a message waiting for them when they show up at work tomorrow.
On cursory glance, it looks as if IHG has not given me double points on my hotel stays. I think another email is in the offing, but who will take responsibility? - Barclaycard or IHG? It seems from reading these posts that one blames the other ad infinitum
Jan 20, 2015, 1:09 pm
#744
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
IMO Barclaycard - they're the ones sending the points across. I'd certainly take it up with them as you're more likely to get compensation out of them too!
Jan 20, 2015, 1:45 pm
#745
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
IHG replied to my message and said they could see everything at their end, however within the last couple of hours everything has reappeared on the online statement including the visa points.
With regard to the 1000 points that has appeared in my account apparently that is for completing the survey that was sent out mid November, I had forgotten all about it.
Jan 21, 2015, 12:54 pm
#746
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
Definitely Barclaycard and if you don't get anywhere within a few days let me know and I will look out the contact details for corporate complaints for you if you need them.
IHG replied to my message and said they could see everything at their end, however within the last couple of hours everything has reappeared on the online statement including the visa points.
With regard to the 1000 points that has appeared in my account apparently that is for completing the survey that was sent out mid November, I had forgotten all about it.
IHG replied to my message and said they could see everything at their end, however within the last couple of hours everything has reappeared on the online statement including the visa points.
With regard to the 1000 points that has appeared in my account apparently that is for completing the survey that was sent out mid November, I had forgotten all about it.
Jan 21, 2015, 1:01 pm
#747
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Jan 21, 2015, 6:13 pm
#748
Join Date: Sep 2012
Location: 404 - Can't Be Found
Posts: 134
( sorry if this has been asked previously ... )
How can those from 'the colonies' ( Australia for example ), obtain one of the cards ?
I've got a trip booked to London in May, and was interested in knowing if there was any type of 'temporary' card I may be able to manipulate for extra IHG points from my hotel stays etc.
How can those from 'the colonies' ( Australia for example ), obtain one of the cards ?
I've got a trip booked to London in May, and was interested in knowing if there was any type of 'temporary' card I may be able to manipulate for extra IHG points from my hotel stays etc.
Jan 22, 2015, 2:56 am
#749
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
( sorry if this has been asked previously ... )
How can those from 'the colonies' ( Australia for example ), obtain one of the cards ?
I've got a trip booked to London in May, and was interested in knowing if there was any type of 'temporary' card I may be able to manipulate for extra IHG points from my hotel stays etc.
How can those from 'the colonies' ( Australia for example ), obtain one of the cards ?
I've got a trip booked to London in May, and was interested in knowing if there was any type of 'temporary' card I may be able to manipulate for extra IHG points from my hotel stays etc.
Jan 23, 2015, 1:11 pm
#750
Join Date: Dec 2004
Location: UK
Programs: Bonvoy Gold, AA Plat, Volare Premier, VS Silver, National Emerald Elite, Hertz President Circle
Posts: 2,526
Just received the premium card and got billed £99.00 for it. No sign of the points yet; I am not worried, but can I just check whether I will get the 60k points even if I had the old Black IHG Card a couple of years ago?