Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Apr 29, 2013, 12:33 pm
#3601
Ambassador, New England
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655
I'm very, very new to IHG BRGs (only done a couple of Choice ones). Let me use a hypothetical example here:
HI Adv Pur Rate $139
HI Flex Rate for Same Room Type $179
Does the lower rate I found have to be lower than the Adv Pur rate, or would it work if I find a cancelable rate in between the $139 and $179? In other words, if I reserve the flex rate at $179, find a non Adv Pur cancelable rate of $149, and put in the claim, what's the chance of it working? Thanks for any help.
HI Adv Pur Rate $139
HI Flex Rate for Same Room Type $179
Does the lower rate I found have to be lower than the Adv Pur rate, or would it work if I find a cancelable rate in between the $139 and $179? In other words, if I reserve the flex rate at $179, find a non Adv Pur cancelable rate of $149, and put in the claim, what's the chance of it working? Thanks for any help.
Apr 29, 2013, 2:21 pm
#3602
Join Date: Dec 2012
Posts: 5
Can someone give some tips on which websites they have used in the past??
I am in need to get this done and I cant find a web site that it works for...
TIA
I am in need to get this done and I cant find a web site that it works for...
TIA
Apr 29, 2013, 2:23 pm
#3603
Join Date: Oct 2012
Posts: 207
I have been trying to get a BRG for a Hotel in Australia. I found several websites with a lower rate but kept getting denied because they were charging in USD and not AUD. Which Hotel websites charge in AUD instead of USD? So far I have only found Expedia.com.au. Even hotelscombined.com.au links to websites charging in USD. Please help.
Apr 29, 2013, 2:28 pm
#3604
Join Date: Dec 2012
Posts: 5
can u post or PM me the website that you have used previously maybe it will help me....
Apr 30, 2013, 2:18 am
#3606
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
I'm very, very new to IHG BRGs (only done a couple of Choice ones). Let me use a hypothetical example here:
HI Adv Pur Rate $139
HI Flex Rate for Same Room Type $179
Does the lower rate I found have to be lower than the Adv Pur rate, or would it work if I find a cancelable rate in between the $139 and $179? In other words, if I reserve the flex rate at $179, find a non Adv Pur cancelable rate of $149, and put in the claim, what's the chance of it working? Thanks for any help.
HI Adv Pur Rate $139
HI Flex Rate for Same Room Type $179
Does the lower rate I found have to be lower than the Adv Pur rate, or would it work if I find a cancelable rate in between the $139 and $179? In other words, if I reserve the flex rate at $179, find a non Adv Pur cancelable rate of $149, and put in the claim, what's the chance of it working? Thanks for any help.
Apr 30, 2013, 3:46 am
#3607
Ambassador, New England
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655
Thank you very much for this - so in other words, I can't reserve the $179 rate and then submit the claim, I have to reserve the $139 rate?
Apr 30, 2013, 4:22 am
#3608
Join Date: Nov 2009
Location: GOJ, FKB, STR
Programs: priority pass, M&M, Aeroflot Bonus
Posts: 113
Question to those with successful claims.
A couple weeks ago 2 my claims were approved. One - 3 night-stay, another - 1 night. Since then no updates, no emails. The status and the "total" still the same as I booked.
The time of the trips is coming. What if the don't change it before my stay. Will I have to pay full initial total first, and then, when I am back home, they "transfer" (or what they do?) money back? What about 1-night stay? it supposed to be free. Can happen that I need to pay for it and later on get a refund?
Thanks
P.S. It were fully flexible rates. The hotels are in Middle East. I am from Central Europe.
The time of the trips is coming. What if the don't change it before my stay. Will I have to pay full initial total first, and then, when I am back home, they "transfer" (or what they do?) money back? What about 1-night stay? it supposed to be free. Can happen that I need to pay for it and later on get a refund?
Thanks
P.S. It were fully flexible rates. The hotels are in Middle East. I am from Central Europe.
Apr 30, 2013, 4:37 am
#3609
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
A couple weeks ago 2 my claims were approved. One - 3 night-stay, another - 1 night. Since then no updates, no emails. The status and the "total" still the same as I booked.
The time of the trips is coming. What if the don't change it before my stay. Will I have to pay full initial total first, and then, when I am back home, they "transfer" (or what they do?) money back? What about 1-night stay? it supposed to be free. Can happen that I need to pay for it and later on get a refund?
Thanks
P.S. It were fully flexible rates. The hotels are in Middle East. I am from Central Europe.
The time of the trips is coming. What if the don't change it before my stay. Will I have to pay full initial total first, and then, when I am back home, they "transfer" (or what they do?) money back? What about 1-night stay? it supposed to be free. Can happen that I need to pay for it and later on get a refund?
Thanks
P.S. It were fully flexible rates. The hotels are in Middle East. I am from Central Europe.
Apr 30, 2013, 8:45 am
#3610
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Why are you even asking? If you want to try to compare a flex to a flex, there's no penalty for canceling. So try it. It will probably work out anyway.
Apr 30, 2013, 9:22 am
#3611
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Apr 30, 2013, 2:55 pm
#3612
Join Date: Nov 2009
Location: GOJ, FKB, STR
Programs: priority pass, M&M, Aeroflot Bonus
Posts: 113
May 1, 2013, 4:50 am
#3613
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Of course there is no harm to try but just don't expect that it will work - see previous posts. Very likely they will say that it will require you to book the ADP rate in order to qualify for the claim - the choice is yours. They can deny your claim even though they previous say that it will be qualified (they can tell the hotel to change the rate etc.).
May 2, 2013, 4:24 pm
#3614
Join Date: Sep 2001
Programs: AA, ExPlat, DL Sil, UAL Sil, Hilt Dia, Marr Plat
Posts: 168
Switch
I have a BRG approved for a Holiday Inn. I would prefer a second location within 50 miles of that location, for that night. If I cancel the first approved BRG reservation, and then make a new reservation at the second location and submit a BRG for the second location, on the same night, will the second BRG be denied as a violation of the T&C? Any experience with this? Thank you.
May 2, 2013, 4:34 pm
#3615
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,316
I have a BRG approved for a Holiday Inn. I would prefer a second location within 50 miles of that location, for that night. If I cancel the first approved BRG reservation, and then make a new reservation at the second location and submit a BRG for the second location, on the same night, will the second BRG be denied as a violation of the T&C? Any experience with this? Thank you.