TennisNoob

Unless you're the only guest that night, you are SOL.

Welcome to Hong Kong, nothing is free!

exmike

2nd time at this property, single night cash+points as diamond. Upgraded to Suite at check in. Well done Hyatt TST!

britinva79

Stayed here last week for 1 night and was given a harbor room with a great view on teh 20th floor. It was not on the club floor but still had access to the club. Breakfast was pretty poor in the club compared to the Grand Hyatt in HK. I've stayed here 3 times now, and only once have been upgraded to a suite but generally I'm only staying 1 night each time so that's ok - especially since that isn't required by the T&C.

tom911

Used one of my Diamond suite upgrades here as I have friends along and can actually make use of the extra space (mine tend to expire as I won't use them traveling solo). I'm on the 8th floor with a partial harbour view (nothing as good as the view from the 23rd floor Regency Club). Only three of us at breakfast at 7a.m. and eventually I had the whole place to myself. Just as I left a large family group was coming in.











View from Regency Club:



Photos in the Hong Kong gallery linked below. When I get home they'll be moved over to the Hyatt gallery.

Kacee

I'll be staying here for the first time in September and could use some advice on room booking strategy. I'm on a Diamond challenge and have no experience with Hyatt upgrades. I'd like a nice room, preferably harbor view on a high floor. Two weeks out, occupancy looks fairly low (Daily Rate is HK$ 1800). Should I:

1. Book the cheapest room on the theory I'm likely to get a good upgrade;
2. Book a more expensive room to increase odds of a decent upgrade (and if so, what would I have to book?); or
3. Use a DSU (leaning against this option based on prior comments in this thread).

I usually stay at the Conrad and the deal there (as HH Gold) is, if you book the cheapest room, you get an upgrade to executive peak view; if you book a harbor view, you get upgraded to executive harbor view. Wondering if there are similarly predictable rules at Hyatt TST.

Thanks!

tom911

Back again in a 23rd floor end-unit suite with a Kowloon Park view. Same floor plan as my prior stay last week. Just steps away from the Regency Club on the same floor.

jpdx

Tom, IMO the room next to yours (2308) is preferable to the suite. It's much larger than a regular harborview room (those are small), but has a much better view than the suite.

tom911

Have you requested specific rooms here before? I've only been staying once a year and have just taken whatever they give me. I did watch the Symphony of Lights from the Regency Club one night as I had arrived there at 1925, 5 mins before the evening service ends, and figured I'd hang around. The sofa in my room came in handy as I had friends along and we took an hour break from touring in the afternoon (they were at Grand Hyatt while I was at Tsim Sha Tsui the last two nights).

honghong322

Thanks for the view! I'll be here for a 5 night stay early September in a Suite. Looking forward to it!

jpdx

I have a request for high floor xx08 on file, and they're happy to accommodate, if possible. These rooms are preferable not just because of their size, but also because of the view -- both the harbor and Kowloon Park; most notably, the bed directly faces the harbor (similar to the way you have a direct view from the suite bed to the Elements mall). The caveat is that there are only about half a dozen of these rooms on floors with harbor views, and they preferentially assign them to parties that require an extra bed (the regular rooms are too small for extra beds). I'm about 50% on xx08 rooms, but 100% on >18 floor harborview rooms. This hotel really treats Diamonds well, especially repeat guests.

AKCuisine

Thank you for the wonderful tips, jpdx. I have a 5 night stay booked at the hotel for early December, and hope that they will be able to honor some upgrade requests based on my Diamond status.

MW147

I am really surprised to hear about the slow internet speed. I wonder if something changed. I have been staying here twice per year since the property opened, and never had a problem. My most recent stay was this past April (only 1 night; I don't recall if I even used the internet).

I will be back in October and will report back if I think it has changed.

rgmonkey

I will be staying here early December as well. Did you book with points or paid?

AKCuisine

My stay was booked using points, since it will be a leisure trip.

kevneerg

Hello, I'll be staying here for 8 nights early next year with my brother and was wondering if there are any particular rooms we should request. It sounds like a DSU probably isn't the best idea since the suites only have kings and the layout is odd for 2 siblings who don't want to share a bed.

A previous poster mentioned requesting high XX08 rooms. Should we go that route or am I mistaken about using a DSU?

Thanks!