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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Hyatt.Com - Website Problems (https://www.flyertalk.com/forum/hyatt-world-hyatt/979725-hyatt-com-website-problems.html)

oc2005 Feb 4, 2010 9:37 pm

FYI - For anyone who's account has been down this last week, it seems to be working now (at least I'm now able to login again for the first time in over 7 days).

derby44 Feb 6, 2010 8:06 am

I haven't been able to connect to the website--will they ever get this site working correctly?

crystak Feb 6, 2010 8:08 am

Seems like it's down for maintenance again...

TRAVELSIG Feb 6, 2010 8:09 am


Originally Posted by crystak (Post 13337413)
Seems like it's down for maintenance again...

Yes.

zacktravel Feb 6, 2010 8:12 am

Maybe they are coming up with a new great promo and the website could not handle all the goodies in it! :p

derby44 Feb 6, 2010 9:18 am

Now I can get on the site--however it won't take me to my stays page.

derby44 Feb 6, 2010 3:04 pm

Still not able to sign in---since very early this morning.:td:

oc2005 Feb 6, 2010 3:27 pm


Originally Posted by derby44 (Post 13339464)
Still not able to sign in---since very early this morning.:td:

What does it do when it won't let you sign in? Does it just hang or do you get a specific error?

My account didn't work for about 7 days (hanging on logon and getting gateway timeout errors), but it's finally working again now, and is working just fine for me this morning.

derby44 Feb 6, 2010 4:21 pm

I click on Gold Passport then enter my password--- click on sign in---and nothing happens---no message---nothing---no response.

oc2005 Feb 6, 2010 4:30 pm


Originally Posted by derby44 (Post 13339855)
I click on Gold Passport then enter my password--- click on sign in---and nothing happens---no message---nothing---no response.

Try logging out completely first by clicking on "I am not [your name]" then logging in from scratch using your username and password. You may have to click the "I am not [your name]" link twice for it to log you out.

When i try to logon and it has saved my username, I get the same problem as you (it gets some javascript error).

But if i logout completely first, then logon works fine for me.

derby44 Feb 7, 2010 2:38 am

Thanks oc2005--I followed your instructions and was able to get in. I appreciate your help.

oc2005 Feb 7, 2010 8:35 am


Originally Posted by derby44 (Post 13341879)
Thanks oc2005--I followed your instructions and was able to get in. I appreciate your help.

No problem; I'm glad it worked!

Kelfast Feb 16, 2010 8:56 am

no Andaz hotels on GP's past stay credit request page?
 
GP website saying pick the hotel you stayed at and there is no Andaz WH, even when selecting West Hollywood, CA...this is for missing past stay credit...guess it will take a call to GP.:confused:

woodyth Mar 4, 2010 1:10 pm

Anyone having problems with the gp website?
 
Just tried to log on to the Gold Points website and cannot get anywhere. Is there issues going on? OR is it just my computer:cool:
Thanks
Woody

bbbb Mar 4, 2010 1:41 pm

No problems here.

Try Goldpassport.com


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