Jul 1, 2013, 10:41 am
Last edit by: seawolf
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Aug 24, 2009, 9:27 am
#91
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Aug 24, 2009, 1:21 pm
#92
Original Poster
Join Date: May 2003
Posts: 6,359
Nobody knows the answer to this question as nobody has yet had their Diamond status lapse while still having Confirmed Suite upgrades in there. I guess you will be the guinea pig. We could all throw out our opinions on what will happen, but that is all they will be, opinions. Nobody knows for sure right now.
Aug 29, 2009, 1:53 am
#93
Join Date: Nov 2002
Location: SEA
Programs: SPG Lifetime PP ; Hyatt Globalist ; Nexus
Posts: 950
There is no post about Park Hyatt Tokyo yet. I was origionally given the Park View Room, which I know while bigger than Deluxe room is no way a suite. So I had to insist to get a confirmed upgrade to Park Suite from Res agent. Anyone with any similar experience @ PHT?
Aug 29, 2009, 9:02 am
#94
Join Date: Mar 2009
Posts: 3,519
There is no post about Park Hyatt Tokyo yet. I was origionally given the Park View Room, which I know while bigger than Deluxe room is no way a suite. So I had to insist to get a confirmed upgrade to Park Suite from Res agent. Anyone with any similar experience @ PHT?
Aug 29, 2009, 11:49 am
#95
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Aug 31, 2009, 9:53 am
#96
Join Date: Feb 2007
Location: New York, NY
Posts: 1,982
Grand Hyatt New York
1. GH NYC
2. Junior Suite
I am not sure if all of these Junior suites face inward, but you really get a claustrophobic feeling. We were lucky to look through the windows even though it was dark - you only see the hotel. The suite had 450 sq ft and had what looked like a second narrow room with a second TV and a sofa, but the layout was really weird and the bathroom was very small (there was a shower stall). Went down and exchanged to a small Lexington Suite. This was much better - view to the east and the Chrysler Building, although smaller, but more sensible design - basically one large room (looked like one of the largest on the floorplan) with the seating area on one side, TV in the middle - can rotate from the bed to the sofa 180 degrees, same small bathroom (with the tub) and pretty large closet.
3. 360
4. Studio
5. C
6. see 2. You need to request a coffee maker; a fridge costs 25$ per stay; there is no paper and pens in this hotel..........
2. Junior Suite
I am not sure if all of these Junior suites face inward, but you really get a claustrophobic feeling. We were lucky to look through the windows even though it was dark - you only see the hotel. The suite had 450 sq ft and had what looked like a second narrow room with a second TV and a sofa, but the layout was really weird and the bathroom was very small (there was a shower stall). Went down and exchanged to a small Lexington Suite. This was much better - view to the east and the Chrysler Building, although smaller, but more sensible design - basically one large room (looked like one of the largest on the floorplan) with the seating area on one side, TV in the middle - can rotate from the bed to the sofa 180 degrees, same small bathroom (with the tub) and pretty large closet.
3. 360
4. Studio
5. C
6. see 2. You need to request a coffee maker; a fridge costs 25$ per stay; there is no paper and pens in this hotel..........
Aug 31, 2009, 10:47 am
#97
Join Date: Aug 2002
Location: CVG
Programs: UA-Silver; Hyatt Platinum; SPG Gold
Posts: 793
Made 3 bookings using confirmed suite upgrades. Haven't stayed yet but all three will be before end of September.
1. Hyatt Regency Montreal - 2 night stay
2. Executive Suite
3. 600sf
4. 1 bedroom
1. Hyatt Regency Hangzhou - 7 night stay
2. King Regency Suite
3. 615sf
4. 1 bedroom
1. Park Hyatt Seoul - 2 night stay
2. Park Suite King
3. 710sf
4. 1 bedroom
1. Hyatt Regency Montreal - 2 night stay
2. Executive Suite
3. 600sf
4. 1 bedroom
1. Hyatt Regency Hangzhou - 7 night stay
2. King Regency Suite
3. 615sf
4. 1 bedroom
1. Park Hyatt Seoul - 2 night stay
2. Park Suite King
3. 710sf
4. 1 bedroom
Aug 31, 2009, 11:32 am
#98
Join Date: Jul 2009
Posts: 847
What about suite upgrades for stays after 2/2010?
I am wondering how these automatic suite upgrades work if you have a stay planned next spring. My suite upgrades expire 2/2010 and I've been told I won't get any with a later expiration until 2/2010, even if I requalify early. That means I can't confirm a suite upgrade until the new certificates are in my account. Has anyone been successful in getting a suite upgrade for a date in March or later? If so, how?
BTW, I just got notification from the Grand Hyatt San Antonio that I've been upgraded to a Grand Suite for our upcoming stay, and I didn't even request any upgrades. Being new to Diamond, I am curious if how often this happens.
BTW, I just got notification from the Grand Hyatt San Antonio that I've been upgraded to a Grand Suite for our upcoming stay, and I didn't even request any upgrades. Being new to Diamond, I am curious if how often this happens.
Aug 31, 2009, 2:36 pm
#99
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
1. GH NYC
2. Junior Suite
2. Junior Suite
Aug 31, 2009, 4:47 pm
#100
Join Date: Feb 2007
Location: New York, NY
Posts: 1,982
We used one of the 4 diamond upgrades, and were told only Junior Suites qualify. Lexington Suite while smaller is infinitely nicer because of the view onto the east midtown rather than hotel inner courtyard walls.
Sep 1, 2009, 4:38 am
#101
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
1. Park Hyatt Saigon
2. Park Suite King
3. 70sqm (~700sqft)
4. 1 Br 1 Ba
5. Were you happy with the upgrade? What grade would you give it?
Great hotel and excellent upgrade. Beautiful room. Clearly deserves an A.
6. Great breakfast, great overall value! An oasis of calm in hectic Saigon. This place definitely deserves a place on the list of PHs that "get it."
2. Park Suite King
3. 70sqm (~700sqft)
4. 1 Br 1 Ba
5. Were you happy with the upgrade? What grade would you give it?
Great hotel and excellent upgrade. Beautiful room. Clearly deserves an A.
6. Great breakfast, great overall value! An oasis of calm in hectic Saigon. This place definitely deserves a place on the list of PHs that "get it."
Sep 1, 2009, 9:41 am
#102
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
1. Park Hyatt Saigon
2. Park Suite King
3. 70sqm (~700sqft)
4. 1 Br 1 Ba
5. Were you happy with the upgrade? What grade would you give it?
Great hotel and excellent upgrade. Beautiful room. Clearly deserves an A.
6. Great breakfast, great overall value! An oasis of calm in hectic Saigon. This place definitely deserves a place on the list of PHs that "get it."
2. Park Suite King
3. 70sqm (~700sqft)
4. 1 Br 1 Ba
5. Were you happy with the upgrade? What grade would you give it?
Great hotel and excellent upgrade. Beautiful room. Clearly deserves an A.
6. Great breakfast, great overall value! An oasis of calm in hectic Saigon. This place definitely deserves a place on the list of PHs that "get it."
Sep 1, 2009, 11:48 am
#103
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,406
Priceline?
I hope this is the right thread to post this in, I've been trying to search and this seems to be the best place.
I've got two Priceline stays coming up on Hyatt Regency and would like to use my Diamond upgrades on those. However GP customer service tells me that Priceline stays are ineligible for upgrades. Is this correct? Can I perhaps request it with the hotel directly?
The T&C doesn't say anything about some rates not qualifying:
I've got two Priceline stays coming up on Hyatt Regency and would like to use my Diamond upgrades on those. However GP customer service tells me that Priceline stays are ineligible for upgrades. Is this correct? Can I perhaps request it with the hotel directly?
The T&C doesn't say anything about some rates not qualifying:
Terms and Conditions
Upgrade award is valid 4/2/2009 to 2/28/2010 at participating Hyatt Hotels & Resorts worldwide where suite accommodations are available for up to seven (7) consecutive nights. Offer is not valid at Hyatt Place or Hyatt Summerfield Suites. All hotel reservations are subject to availability and must be made in advance by calling 800 400-2261 or your nearest Worldwide Reservation Centre. Upgrade may not be combined with other promotional offers. One upgrade per award, per stay, regardless of the number of rooms. Upgrade is subject to availability and a confirmation will be provided at time of reservation. For purpose of this upgrade award, a suite provides for one-bedroom accommodations. Award not valid for specialty suites as defined by each hotel. Additional guests may be subject to additional hotel charges. Hyatt reserves the right to alter or withdraw this program at any time without notice. Hyatt Hotels & Resorts™ encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Global Hyatt Corporation. The trademarks Hyatt™, Hyatt Hotels & Resorts™, Park Hyatt™, Andaz™, Grand Hyatt™, Hyatt Regency™, Hyatt Place™, Hyatt Summerfield Suites™, Hyatt Gold Passport™, and related marks are trademarks of Hyatt Corporation. © 2009 Hyatt Corporation. All rights reserved.
Upgrade award is valid 4/2/2009 to 2/28/2010 at participating Hyatt Hotels & Resorts worldwide where suite accommodations are available for up to seven (7) consecutive nights. Offer is not valid at Hyatt Place or Hyatt Summerfield Suites. All hotel reservations are subject to availability and must be made in advance by calling 800 400-2261 or your nearest Worldwide Reservation Centre. Upgrade may not be combined with other promotional offers. One upgrade per award, per stay, regardless of the number of rooms. Upgrade is subject to availability and a confirmation will be provided at time of reservation. For purpose of this upgrade award, a suite provides for one-bedroom accommodations. Award not valid for specialty suites as defined by each hotel. Additional guests may be subject to additional hotel charges. Hyatt reserves the right to alter or withdraw this program at any time without notice. Hyatt Hotels & Resorts™ encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Global Hyatt Corporation. The trademarks Hyatt™, Hyatt Hotels & Resorts™, Park Hyatt™, Andaz™, Grand Hyatt™, Hyatt Regency™, Hyatt Place™, Hyatt Summerfield Suites™, Hyatt Gold Passport™, and related marks are trademarks of Hyatt Corporation. © 2009 Hyatt Corporation. All rights reserved.
Sep 1, 2009, 12:44 pm
#104
Join Date: Nov 2002
Location: SEA
Programs: SPG Lifetime PP ; Hyatt Globalist ; Nexus
Posts: 950
The agent is right as per Program T&C.
http://goldpassport.hyatt.com/gp/en/...&cat_id=16&wt=
8. Diamond members will be issued four (4) suite upgrade awards, in their account, annually, defined as March 1st of the current year through the last day of February of the following year, Awards can be tracked through "My Promotional Awards" on goldpassport.com. A complimentary suite upgrade is valid on paid nights, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest worldwide reservation center to redeem upgrade award. Upgrade not available at Hyatt Place, Hyatt Summerfield Suites or Hyatt Vacation Club Resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property.
http://goldpassport.hyatt.com/gp/en/...&cat_id=16&wt=
8. Diamond members will be issued four (4) suite upgrade awards, in their account, annually, defined as March 1st of the current year through the last day of February of the following year, Awards can be tracked through "My Promotional Awards" on goldpassport.com. A complimentary suite upgrade is valid on paid nights, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest worldwide reservation center to redeem upgrade award. Upgrade not available at Hyatt Place, Hyatt Summerfield Suites or Hyatt Vacation Club Resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property.
I hope this is the right thread to post this in, I've been trying to search and this seems to be the best place.
I've got two Priceline stays coming up on Hyatt Regency and would like to use my Diamond upgrades on those. However GP customer service tells me that Priceline stays are ineligible for upgrades. Is this correct? Can I perhaps request it with the hotel directly?
[/INDENT][/I]
I've got two Priceline stays coming up on Hyatt Regency and would like to use my Diamond upgrades on those. However GP customer service tells me that Priceline stays are ineligible for upgrades. Is this correct? Can I perhaps request it with the hotel directly?
[/INDENT][/I]
Sep 1, 2009, 1:46 pm
#105
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
1. Grand Hyatt Kauai
2. Ocean Suite
3. Approx 1,200 SF 1 bed/1 bath with living/dining and large ocean view lanai
4. A+
Absolutely wonderful suite with beautiful view, enormous bathroom with jacuzzi tub, separate shower and even a TV. Living area easily accommodated 2 rollaway beds. Fantastic upgrade from a $300/night Limited Time Offer garden view room!
2. Ocean Suite
3. Approx 1,200 SF 1 bed/1 bath with living/dining and large ocean view lanai
4. A+
Absolutely wonderful suite with beautiful view, enormous bathroom with jacuzzi tub, separate shower and even a TV. Living area easily accommodated 2 rollaway beds. Fantastic upgrade from a $300/night Limited Time Offer garden view room!
I originally had it booked on points, but at these prices, it was crazy not to pay for most of the stay + the suite upgrade and use points for the balance.
Now if they will only give me my favorite location of this one
