Jul 1, 2013, 10:41 am
Last edit by: seawolf
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
May 25, 2014, 12:15 am
#841
Join Date: Sep 2011
Programs: Priority club
Posts: 18
Diamond Status Match - help?
Hi
Sorry for the newbie questions!
I'm after some advice on my best options to gain upgrade on 2 14 day bookings I've made at the Hyatt Regency Sharm El Sheikh resort in Egypt on 7th June?
My wife and I have booked 2 x rooms via Expedia on a great B&B rate of stay 7 get 1 free, firstly will I be able to gain gold passport points on both bookings?
Secondly I wrote to Hyatt who status matched both mine and my wife's IHG platinum priority club to allow upgrade on our gold passports to 60 day Diamond status?
I noticed that one of the benefits of this is suite upgrade certificates but as I only received diamond status yesterday am I entitled under my Expedia booking to any upgrade to our current sea view king rooms?
Would I be better cancelling the Expedia booking and rebooking via Hyatt direct?
Which rate would I have to book to gain this upgrade as I understand as a diamond member I may be able to gain 20% rate saving on published rate?
Also if I did rebook would I be best to book each room under my wife and my individual hyatt cards?
Sorry for the questions, we're taking our daughter and son and law & baby on their honeymoon and want them to get the best upgrade possible to make there stay as memorable as possible so was hoping at least upgrade for them at least.
Thanks in advance A
Sorry for the newbie questions!
I'm after some advice on my best options to gain upgrade on 2 14 day bookings I've made at the Hyatt Regency Sharm El Sheikh resort in Egypt on 7th June?
My wife and I have booked 2 x rooms via Expedia on a great B&B rate of stay 7 get 1 free, firstly will I be able to gain gold passport points on both bookings?
Secondly I wrote to Hyatt who status matched both mine and my wife's IHG platinum priority club to allow upgrade on our gold passports to 60 day Diamond status?
I noticed that one of the benefits of this is suite upgrade certificates but as I only received diamond status yesterday am I entitled under my Expedia booking to any upgrade to our current sea view king rooms?
Would I be better cancelling the Expedia booking and rebooking via Hyatt direct?
Which rate would I have to book to gain this upgrade as I understand as a diamond member I may be able to gain 20% rate saving on published rate?
Also if I did rebook would I be best to book each room under my wife and my individual hyatt cards?
Sorry for the questions, we're taking our daughter and son and law & baby on their honeymoon and want them to get the best upgrade possible to make there stay as memorable as possible so was hoping at least upgrade for them at least.
Thanks in advance A
Last edited by Hailsy; May 25, 2014 at 12:16 am Reason: Error in grammar
May 26, 2014, 9:32 am
#843
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
May 26, 2014, 11:47 am
#844
Join Date: Sep 2009
Location: DXB / WAW
Programs: Skywards Gold
Posts: 726
Moreover, should you decide to extend your stay and make a new booking, you can extend your DSU further on. E.g. You booked the room for 4 nights and used DSU but later you decided that you want to say another 3 nights, so you make a new booking on hyatt.com (as it is usually cheaper or for BRG) and can further extend the same certificate for this 3 nights. That's cool I think.
Jun 4, 2014, 1:33 pm
#845
Join Date: Jun 2014
Posts: 1
1. Property: Hyatt Regency Grand Cypress Orlando
2. Suite Type: Executive Suite
3. Size: 2X 360m2 ?
4. Bed/Bath: 1 bedroom, ? bathrooms
5. Grade/Rating:
6. Comments: I am attaching the reservation information below. I am a newbie on a Diamond Challenge and not sure if I filled out the details correctly.
There is one error on the reservation. We are 2 adults and 2 children.
I just confirmed this Diamond Suite Upgrade over the phone, the stay has not occurred yet.
Number of Adults: 4 . Number of Rooms: 2
Number of Children: 4
Room(s) Booked:
Jun 14, 2014 - Jun 18, 2014: EXECUTIVE SUITE
Jun 14, 2014 - Jun 18, 2014: BUENA VISTA 2DBL
Room Description:
Jun 14, 2014 - Jun 18, 2014. 1 King bed or 2 DDBL: Floors 4-9: Sofa bed: Lake or garden view
Jun 14, 2014 - Jun 18, 2014. 2 double beds:360 sq ft:Balcony: Garden/city views: non-smoking hotel
Nightly Rate per Room:
June 14, 2014 - June 18, 2014
June 14 - June 17 135.20 US DOLLARS
Type of Rate: HYATT DAILY RATE
Rate Information: Regularly published room rates.
CANCELLATION POLICY:
CANCEL 4PM EST 72 HOURS PR TO ARR/1NT RM/TAX REQUIRED AT BOOKING
Additional Information: DIAMOND SUITE UPGRADE CONFIRMED
Additional Tax, Fees & Service Charges
STATE TAX: 6.50%
COUNTY TAX: 6.00%
RESORT FEES: 28.13
June 14, 2014 - June 18, 2014
June 14 - June 17 *C* US DOLLARS
Type of Rate: SUITE CONNECTOR*
Rate Information:
CANCELLATION POLICY:
CANCEL 4PM EST 72 HOURS PR TO ARR/1NT RM/TAX REQUIRED AT BOOKING
Additional Tax, Fees & Service Charges
2. Suite Type: Executive Suite
3. Size: 2X 360m2 ?
4. Bed/Bath: 1 bedroom, ? bathrooms
5. Grade/Rating:
6. Comments: I am attaching the reservation information below. I am a newbie on a Diamond Challenge and not sure if I filled out the details correctly.
There is one error on the reservation. We are 2 adults and 2 children.
I just confirmed this Diamond Suite Upgrade over the phone, the stay has not occurred yet.
Number of Adults: 4 . Number of Rooms: 2
Number of Children: 4
Room(s) Booked:
Jun 14, 2014 - Jun 18, 2014: EXECUTIVE SUITE
Jun 14, 2014 - Jun 18, 2014: BUENA VISTA 2DBL
Room Description:
Jun 14, 2014 - Jun 18, 2014. 1 King bed or 2 DDBL: Floors 4-9: Sofa bed: Lake or garden view
Jun 14, 2014 - Jun 18, 2014. 2 double beds:360 sq ft:Balcony: Garden/city views: non-smoking hotel
Nightly Rate per Room:
June 14, 2014 - June 18, 2014
June 14 - June 17 135.20 US DOLLARS
Type of Rate: HYATT DAILY RATE
Rate Information: Regularly published room rates.
CANCELLATION POLICY:
CANCEL 4PM EST 72 HOURS PR TO ARR/1NT RM/TAX REQUIRED AT BOOKING
Additional Information: DIAMOND SUITE UPGRADE CONFIRMED
Additional Tax, Fees & Service Charges
STATE TAX: 6.50%
COUNTY TAX: 6.00%
RESORT FEES: 28.13
June 14, 2014 - June 18, 2014
June 14 - June 17 *C* US DOLLARS
Type of Rate: SUITE CONNECTOR*
Rate Information:
CANCELLATION POLICY:
CANCEL 4PM EST 72 HOURS PR TO ARR/1NT RM/TAX REQUIRED AT BOOKING
Additional Tax, Fees & Service Charges
Jun 5, 2014, 10:19 am
#846
Join Date: Jun 2005
Location: Sweet Home Chicago
Programs: Hilton Gold, Marriott Gold
Posts: 646
I bet they agree but haven't found it worth the effort to execute this in practice.
Having recently participated in the challenge, my experience using a DSU during the challenge period was a significant consideration in my decision to actually complete the challenge after the stay.
Having recently participated in the challenge, my experience using a DSU during the challenge period was a significant consideration in my decision to actually complete the challenge after the stay.
Hyatt customer service is flat out superior, which makes me comfortable talking about it to people in my life.
Jun 5, 2014, 4:16 pm
#847
Join Date: Apr 2006
Posts: 352
I realize that Hyatt Diamonds will only get the best non-suite room, but has anybody had luck being upgraded to a suite without using a DSU? I'm going to Costa Rica in a week and this is their rainy season, so I can't imagine their occupancy would be too high.
Jun 5, 2014, 6:46 pm
#848
Join Date: Nov 2013
Location: DFW
Programs: AA EXP, Marriott Titanium
Posts: 515
Yup, plenty of people get upgraded without using DSU.
Jun 5, 2014, 8:02 pm
#849
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
Jun 5, 2014, 9:42 pm
#850
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Jun 5, 2014, 10:02 pm
#851
Join Date: Apr 2013
Programs: AA PLT, DL GM, Hyatt Diamond, SPG Gold
Posts: 241
Jun 5, 2014, 10:16 pm
#852
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Jun 6, 2014, 2:52 pm
#853
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Jun 9, 2014, 3:14 am
#854
Join Date: Jul 2012
Location: SE Asia
Posts: 1,274
How often do you check back with GP team to see if a suite opens up. I requested a DSU but was declined as the hotel did not have any avilable.
Also how can you see what suite you have been confirmed into. I check online reservation but it does not show the room type.
Also how can you see what suite you have been confirmed into. I check online reservation but it does not show the room type.
Jun 9, 2014, 12:51 pm
#855
Join Date: May 2001
Location: San Diego, CA. US
Programs: UA 1p HH gold
Posts: 258
If suite becomes available at check in, can we use DSU at the hotel?