Hyatt Regency Kyoto - REVIEW - MASTER THREAD
Jul 27, 2019, 3:44 am
#1006
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
I can't Imagine any situation in which they would charge anyone having the full buffet breakfast (either paid or comped) for coffee/latte, etc. Although they do if your breakfast is not comped and you order a la carte. They will also prepare you a coffee/latte, etc. to take away.
When we would have the Japanese breakfast (comped as Dia/Glob) downstairs at Touzan we always went to the Grille afterwards for lattes and were always told to help ourselves to juice and fruit from the buffet, but it has been a while since we stayed and that may have changed.
Jul 27, 2019, 7:53 pm
#1007
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
When we would have the Japanese breakfast (comped as Dia/Glob) downstairs at Touzan we always went to the Grille afterwards for lattes and were always told to help ourselves to juice and fruit from the buffet, but it has been a while since we stayed and that may have changed.
We explicitly asked about the fruit and pastries (thinking that maybe a continental breakfast was included with the Japanese set and only the hot items were excluded) and were expressly told those were not included.
Jul 30, 2019, 8:52 am
#1008
Join Date: Aug 2012
Location: RDU
Posts: 679
For clarification on my previous post - I mean to say that Touzan is the "downstairs" and "upstairs" is the main floor with respect to Touzan.
Unfortunate to hear about the changes/charges for beverages.
We were told that the juice and water on the buffet line were included in the Japanese set - that's how ridiculous it was, that they felt the need to explicitly mention that we would not be charged for self-service water in a jug sitting on the buffet. We explicitly asked about the fruit and pastries (thinking that maybe a continental breakfast was included with the Japanese set and only the hot items were excluded) and were expressly told those were not included.
We explicitly asked about the fruit and pastries (thinking that maybe a continental breakfast was included with the Japanese set and only the hot items were excluded) and were expressly told those were not included.
Aug 20, 2019, 7:19 am
#1009
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,948
I'm reading here the remarks that the deluxe twin or king maxes out at 3. We will have our 2 kids with us and the booking engine on Hyatt does spit this out as an option when I enter both kids. Suggests there is a sofabed in the room. We are booking 2 rooms everywhere else, but I was hoping that for just 2 nights, we could save a little money. Thoughts?
Aug 21, 2019, 6:31 am
#1010
Join Date: Jun 2011
Location: PHL
Posts: 656
I'm reading here the remarks that the deluxe twin or king maxes out at 3. We will have our 2 kids with us and the booking engine on Hyatt does spit this out as an option when I enter both kids. Suggests there is a sofabed in the room. We are booking 2 rooms everywhere else, but I was hoping that for just 2 nights, we could save a little money. Thoughts?
Aug 21, 2019, 6:39 am
#1011
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,948
10, 16. I entered their ages correctly on the website and it came back with that deluxe room as an option. If it has a sofa bed, that would be fine. If not, then we’d need two rooms and would need to stay elsewhere more economical like the new SLH there.
Aug 21, 2019, 7:04 am
#1012
Join Date: Jun 2011
Location: PHL
Posts: 656
Ah, I see. Ours are a bit younger so we’re ok in two twins. I suspect the deluxe can fit a rollaway since the description of the twin room clearly says one cannot fit in that room (and there is no such language on the description for deluxe afaik). Likely best to email the property to be sure. I emailed them when I booked and they were prompt in answering and very helpful. I think I got the address up thread but if you need it, I’ll dig around for it.
Aug 21, 2019, 7:18 am
#1013
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,948
Ah, I see. Ours are a bit younger so we’re ok in two twins. I suspect the deluxe can fit a rollaway since the description of the twin room clearly says one cannot fit in that room (and there is no such language on the description for deluxe afaik). Likely best to email the property to be sure. I emailed them when I booked and they were prompt in answering and very helpful. I think I got the address up thread but if you need it, I’ll dig around for it.
Aug 21, 2019, 4:33 pm
#1014
Join Date: Jun 2011
Location: PHL
Posts: 656
We are not. We booked a standard room w points and never got around to emailing to confirm a paid upgrade. We asked at check-in and the price was pretty reasonable (6000 yen per night, about 7000 after taxes) but it was only available for the last couple of nights. We decided we didn’t want to switch rooms bc we’ve been out all day every day. The room is small but surprisingly manageable. The bathroom is a good size and the only real issue is space for bags but we’re making it work.
Oct 25, 2019, 2:39 am
#1015
Join Date: Nov 2013
Programs: UA 1K; Hyatt Globalist; Marriott Gold
Posts: 218
Lightning review: Hotel was pleasant for a quick stay. Pass on breakfast -- go to one of the local coffee shops up the street like Icihikawaya Coffee (5-10min walk?) and enjoy the Kyoto coffee scene. The concierge was abysmal -- and we tried three or four different times to get advice on order of things to go see, or managing around weather, with no luck.
Oct 25, 2019, 4:11 am
#1016
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,054
Lightning review: Hotel was pleasant for a quick stay. Pass on breakfast -- go to one of the local coffee shops up the street like Icihikawaya Coffee (5-10min walk?) and enjoy the Kyoto coffee scene. The concierge was abysmal -- and we tried three or four different times to get advice on order of things to go see, or managing around weather, with no luck.
Oct 25, 2019, 7:58 pm
#1017
Join Date: Jul 2013
Programs: Marriott Tit, Hyatt Diamond, AA EXP, UA Silver, IHG Plat
Posts: 427
Lightning review: Hotel was pleasant for a quick stay. Pass on breakfast -- go to one of the local coffee shops up the street like Icihikawaya Coffee (5-10min walk?) and enjoy the Kyoto coffee scene. The concierge was abysmal -- and we tried three or four different times to get advice on order of things to go see, or managing around weather, with no luck.
Oct 27, 2019, 3:27 pm
#1018
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
Am I reading the Hyatt website correctly in that there are no "Standard Suites" at this property? https://www.hyatt.com/en-US/hotel/ja...to/kyoto/rooms
- Kyoto Suite King: "This is a premium suite."
- Kyoto Suite Twin: "This is a premium suite."
- Regency Suite Twin: "This is a premium suite."
- Regency Executive Suite King: "This is a premium suite."
- Regency Executive Suite Twin: "This is a premium suite."
Last edited by jmgriffin; Oct 27, 2019 at 3:28 pm Reason: edit
Oct 27, 2019, 6:37 pm
#1020
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
I’m thinking of staying in Osaka and coming here for the day. Any privileges for Hyatt guests from a sister property like storing luggage for the day or even help from their concierge?