Devaluation! New award category changes effective 3/22
#211



Join Date: Sep 2015
Location: OAK
Posts: 4,255
Right! So why/how does Hyatt send the wrong message to those that spend 60 nights that certain properties cost more (if inflation is everywhere!)
ETA: if everyone recognizes inflation is everywhere, why are ppl surprised that some properties cost more?
ETA: if everyone recognizes inflation is everywhere, why are ppl surprised that some properties cost more?
#212
FlyerTalk Evangelist


Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 20,995
I'm not sure if the devaluation and the inflation we're all experiencing go hand in hand. Are the cash rates going up as well? Why are some properties going down one category then? It seems like the category realignment is arbitrary.
#213


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,201
#214
FlyerTalk Evangelist


Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 20,995
#215


Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 5,116
Cash rates are going up, particularly for luxury hotels, much much more than the rate of inflation. Alila Ventana Big Sur hotel prices basically doubled (+$1,000) in a year. Point values in those situations must adjust.
#216




Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 3,785
Devaluation is everywhere. The key is that the Hyatt devaluation is better than the rest. At least there is still an award chart, unlike Marriott, Hilton, IHG all going or have gone dynamic.
#217
FlyerTalk Evangelist


Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 20,995
What's there to stop Hyatt from abandoning its award chart now that the key players have done so?
#218
FlyerTalk Evangelist


Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 20,995
Would cash rates be as high at Alila Ventana if global travel restrictions were rescinded?
#219


Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 3,248
I wouldn't be surprised if a Cat 1-8 cert is created next year, or becomes a Milestone Reward at some number above 60, when the Globalist ranks are thinned, assuming Hyatt doesn't lower the threshold again or offer a 2x nights promo.
#220




Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 3,785
It's ultimately a business decision. Loyalty programs are not about their loyalty to you. It's about providing enough incentives that the customers continue to spend money at (and perhaps stay loyal to) the brand and company. Programs will continue to make changes (some positive and some negative) until they achieve a good balance. I'm sure Hyatt knows that it needs to have a more attractive loyalty program because of its small footprint. It's entirely possible that they will get rid of the award chart, but as long as the return per point (and ultimately per dollar spent) is still better than the alternatives, it will remain an attractive program.
#221
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,668
My guess is: yes. They've added full board, they're near a LOT of wealthy people but in a very different place from them, there is a high barrier to entry for competition, and now they have a lot more exposure via the Hyatt relationship. I doubt rates here would decline when travel opens, unlike maybe Hawaiian properties.
#222




Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,642
Not entirely. Outside of Globalists being able to (in general) pull a single night on a cert per year, the higher (point) price would still exist. Moving hotels up likely has about as much to do with that as restricting a handful of globalists' stays.
Well, where were those rates in 2019? A lot of wonky stuff happened during the pandemic with price points getting "out of whack" from their norms (especially as service was cut back and then re-added).
My main complaint about losing award charts is not having a good yardstick/ballpark on pricing. That's my main grumble with Marriott's change...I don't mind if there are moving yardsticks over time (markets shift, blah blah blah) and seasonal variations...it's just very nice to know where things "should" be in the scheme of things.
It's ultimately a business decision. Loyalty programs are not about their loyalty to you. It's about providing enough incentives that the customers continue to spend money at (and perhaps stay loyal to) the brand and company. Programs will continue to make changes (some positive and some negative) until they achieve a good balance. I'm sure Hyatt knows that it needs to have a more attractive loyalty program because of its small footprint. It's entirely possible that they will get rid of the award chart, but as long as the return per point (and ultimately per dollar spent) is still better than the alternatives, it will remain an attractive program.
#223


Join Date: Sep 2020
Posts: 4,272
I agree re: the latter, but that's probably part of the problem right now. How many Globalists actually spent 60 nights in a Hyatt last year, at anything resembling normal rates, compared to the masses of blog readers who "mattress ran" Globalist using cheap rates and the 2x nights promo?
I wouldn't be surprised if a Cat 1-8 cert is created next year, or becomes a Milestone Reward at some number above 60, when the Globalist ranks are thinned, assuming Hyatt doesn't lower the threshold again or offer a 2x nights promo.
I wouldn't be surprised if a Cat 1-8 cert is created next year, or becomes a Milestone Reward at some number above 60, when the Globalist ranks are thinned, assuming Hyatt doesn't lower the threshold again or offer a 2x nights promo.
#224




Join Date: Jan 2011
Programs: * Alliance, oneworld, Bonvoy, HHonors, WoH, ALL, One Rewards
Posts: 2,365
No, Cat.1-8 would be logical modified 60 night benefit. Adding currently 9 hotels to Cat.8 is only Globalist status devaluation because no more vouchers usage. WoH was close to SPG but now it went back further. Footprint is roughly 2/3 of SPG but WoH lifetime status is hardest achievable between all programs. Only money talks, nothing else(nights and/or years).
#225




Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 3,785
No, Cat.1-8 would be logical modified 60 night benefit. Adding currently 9 hotels to Cat.8 is only Globalist status devaluation because no more vouchers usage. WoH was close to SPG but now it went back further. Footprint is roughly 2/3 of SPG but WoH lifetime status is hardest achievable between all programs. Only money talks, nothing else(nights and/or years).

