Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hyatt | World of Hyatt
Reload this Page >

Problems with the Hyatt app MASTER THREAD

Problems with the Hyatt app MASTER THREAD

Old Jun 25, 2023, 8:23 am
  #46  
 
Join Date: Apr 2019
Location: MCO
Posts: 382
The app (ios) signs me out multiple times for the past couple of days. Anyone expericing a similar issue?
gbdbld is offline  
Old Jun 25, 2023, 9:28 am
  #47  
 
Join Date: May 2013
Location: South Texas
Programs: Hilton Diamond, Hyatt Glob, AA EXP, Marriott Tit
Posts: 274
Originally Posted by gbdbld
The app (ios) signs me out multiple times for the past couple of days. Anyone expericing a similar issue?
I haven't been able to sign in to the app the last few weekends. I assume they're doing maintenance or updating the app?
houstr8male is offline  
Old Jun 25, 2023, 9:59 am
  #48  
 
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,902
Originally Posted by gbdbld
The app (ios) signs me out multiple times for the past couple of days. Anyone expericing a similar issue?
Ive had the same issue.
coleslaw is offline  
Old Jun 25, 2023, 11:41 am
  #49  
iwc
 
Join Date: Jan 2005
Posts: 582
Originally Posted by coleslaw
Ive had the same issue.
ditto
iwc is offline  
Old Jun 25, 2023, 10:30 pm
  #50  
 
Join Date: Mar 2023
Location: LAX
Programs: Hyatt Globalist, IHG Platinum Elite, Hilton Gold
Posts: 53
yes. also my stays aren't showing.
famd is offline  
Old Jul 2, 2023, 9:40 am
  #51  
Original Poster
Hyatt Contributor BadgeMarriott Contributor Badge
 
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,669
Using the app over the last few days has been a total nuisance: I get logged out four out of five times I swipe out of [not even close] the app and return to it later, page loading times are longer than normal, and all my stats keep disappearing. Each new update seems to bring around more issues to the app than fixes.

Hyatts IT performance of late has really been dismal.

khabah
khabah is online now  
Old Jul 2, 2023, 11:33 am
  #52  
 
Join Date: Jun 2020
Posts: 468
Wonder if this is all iOS issue? Hyatt app has been great for me all year on Android, the only issue being mobile key which I'm not sure if it's my phone or the property.
Warriorconcept is offline  
Old Jul 12, 2023, 1:46 pm
  #53  
 
Join Date: Jul 2021
Location: LAS
Programs: Hilton, Delta, Hyatt, MGM
Posts: 161
Is anyone experiencing issues right now? I cant login to my account, and I heard supposedly the reservation system is down.
vegasbased is offline  
Old Jul 12, 2023, 1:52 pm
  #54  
 
Join Date: Jul 2002
Posts: 3,589
Originally Posted by vegasbased
Is anyone experiencing issues right now? I cant login to my account, and I heard supposedly the reservation system is down.
I found I was not logged in on the app as I was making a booking. Tried to login on my laptop but could not. Guess there is some problem affecting many/all.
xooz is offline  
Old Jul 12, 2023, 2:10 pm
  #55  
 
Join Date: Mar 2007
Posts: 4,849
Both app and website accounts are erroring out.
olouie is offline  
Old Jul 12, 2023, 2:14 pm
  #56  
 
Join Date: Mar 2015
Programs: Hyatt Lifetime Globalist, Marriott Gold, BA Gold
Posts: 658
Same (too bad an award availability had just appeared for a stay I’ve been looking for for ages but the system didn’t let me log in to confirm it and it has now disappeared ).
Sophoclefr is offline  
Old Aug 5, 2023, 4:28 am
  #57  
 
Join Date: Nov 2014
Location: Springfield, MA
Programs: HH Diamond, IHG Diamond, Marriott Platinum, Hyatt Discoverist
Posts: 434
Hyatt App

The Hyatt app now won't let you book any awards or even show availability. For every hotel, it lists the category, and then states you must contact the hotel directly. I tried uninstalling and reinstalling the app. Glitch? Bad app? My phone?
Runner123 is offline  
Old Aug 5, 2023, 5:52 am
  #58  
iwc
 
Join Date: Jan 2005
Posts: 582
Originally Posted by Runner123
The Hyatt app now won't let you book any awards or even show availability. For every hotel, it lists the category, and then states you must contact the hotel directly. I tried uninstalling and reinstalling the app. Glitch? Bad app? My phone?
No problem here
River in Sight and Cara332 like this.
iwc is offline  
Old Sep 5, 2023, 4:58 am
  #59  
 
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,163
Current problem app: inability to login, on iPhone and iPad. Sign In tab is never enabled, remains grey at all times. Researched the problem, suggestions to click on each field (Membership Number or Username, Last Name or Surname, Password) would enable Sign In tab, no success. (No problem signing into desktop PC website.)

Any recommendations for resolution? Thank you.
Dr Jabadski is offline  
Old Oct 3, 2023, 1:59 pm
  #60  
 
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,172
Anyone having issues using app checkout and the stay not posting? Thinking about it every stay that hasnt posted i checked out via app. Still waiting on one that I submitted the form a week ago for and the one I checked out of yesterday didnt post at the usual time today. The only one that posted correctly was the one I physically checked out at.
sfgiants13 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.