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Problems with the Hyatt app MASTER THREAD

Problems with the Hyatt app MASTER THREAD

Old Apr 25, 2024, 8:57 am
Join Date: Jan 2008
Posts: 3,615
Same here
antonius66 is online now  
Old Apr 25, 2024, 9:15 am
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,846
So, I just got an email about the Mr and Mrs Smith integration and the app cant quote anything. Guess everyone broke the reservation system by hammering it after the notice.
mcgahat is offline  
Old Apr 25, 2024, 11:07 am
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,842
I can see rates but it hangs up when trying to actually book or view rate rules.
JLSocks likes this.
dkc192 is online now  
Old Apr 26, 2024, 1:21 am
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,653
I cant see any rates (on app or website). App was working fine for me up until a couple hours ago.
econ is offline  
Old Apr 26, 2024, 2:20 am
Join Date: Feb 2005
Location: Washington DC
Programs: BA GLD, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,718
The website was completely down earlier but now it is working again for me, as is the app. The past couple of days it's been on and off, often if you do a search it will not return any rates but right now it's working.
River in Sight is offline  
Old Apr 26, 2024, 11:11 am
Join Date: Jun 2008
Location: Chicago
Programs: United GS MM, Hilton LT Diamond, Hyatt Globalist, Marriott Ambassador
Posts: 231
App and website seems to be working to show me rates and availability. However, I can't make any reservations or cancel any existing reservations right now. Each time I try to book or cancel a reservation both the app and website error out saying it can't complete my request.
JLSocks is offline  
Old Apr 27, 2024, 11:23 pm
Original Poster
Hyatt Contributor BadgeMarriott Contributor Badge
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,766
coleslaw It was useful for me to have information like the hotel's address and phone number on standby rather than forking through the mercurial app and its propensity to load slowly, log you out at whim or just go on the fritz. Plus I liked collecting the properties I stayed it within the wallet - it's like a card collection when you scroll through them all!

Speaking of - is anyone still experiencing issues booking MMS properties through the website/app? I've looked at several countries during different periods over different days and I keep getting "Contact hotel for more information" for every property I'm looking at.

For an integration that's been months in the making, I'm surprised at how poorly executed this has been.

khabah is offline  
Old Apr 28, 2024, 8:26 am
Join Date: Mar 2024
Location: Boston
Posts: 23
Staying at a Dreams AI. App hasn't updated to reflect I am checked in. Is that standard for Dreams AI (SLH was the same for me) or an issue with the app/my specific dreams?
JakePoo222 is offline  
Old Apr 30, 2024, 6:32 pm
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,799
App issues

Is anybody else having issues with the WoH IOs app?

I am getting a message that my reservations cannot sync. Tried deleting and re-installing same issue
navatwal is offline  
Old Apr 30, 2024, 6:48 pm
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,265
A month now that I can't book via app. I have to delete app and use my phone's web browser to book.
SHLTP is offline  
Old May 2, 2024, 11:10 pm
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,653
Here we go again?
econ is offline  

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