Certificates Are Being Extended?
Jan 2, 2022, 6:51 pm
#646
Join Date: Jul 2018
Location: SFO
Posts: 489
All of my TSUs earned in 2021 got their expiration dates extended to January 2025. Called the Globalist line for 4K Points per club access award and request was granted. However all 4 club awards still show visible in my account although I received 16K Points. Good thing Hyatt does not do any clawbacks.
Jan 2, 2022, 6:54 pm
#647
Join Date: Jul 2018
Location: SFO
Posts: 489
Nope, no travel blog. When staying at a property for the first time I usually email ahead with the message advice I gave to the other poster. It typically helps with that stay and from there if they see I’m renting 6 months or so later I typically get an email a few days or a week prior to arrival either from the GM, the Director of Rooms or the Regional Manager.
Maybe they’re thankful a Globalists responds to the surveys giving them good scores? I score fairly and honestly though some get 4’s some get 8’s and some 9’s would be aggregate scores I give.
Maybe they’re thankful a Globalists responds to the surveys giving them good scores? I score fairly and honestly though some get 4’s some get 8’s and some 9’s would be aggregate scores I give.
Andaz San Diego which we stayed the following night was excellent. The guest relations manager reached out proactively to ask our arrival time and if we were celebrating anything. They offered free beer/wine at check-in and sent a bottle of champagne up to our room. They’ve earned my future business
Jan 2, 2022, 7:49 pm
#648
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,200
Serious question: for those of you who did stay in Hyatts this year who are complaining about FNC not being extended or turned into points, why didn't you use them when you had the chance?
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
Jan 2, 2022, 7:52 pm
#649
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Serious question: for those of you who did stay in Hyatts this year who are complaining about FNC not being extended or turned into points, why didn't you use them when you had the chance?
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
Jan 2, 2022, 7:54 pm
#650
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Good question: for me, he TSU's were obtained in the latter half of 2021, and for the End of year dates I wanted to use them - the hotels I had in mind showed zero availability for the the TSUs :/
Serious question: for those of you who did stay in Hyatts this year who are complaining about FNC not being extended or turned into points, why didn't you use them when you had the chance?
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
Jan 2, 2022, 8:24 pm
#651
Join Date: Dec 2018
Posts: 825
I am discoverist and used a cat 1-4 expiring kate January at hyatt place dallas las colinas on nye as the regency dallas, hyatt place arlington and hyatt place grand prarie were either sold out or had 3 night minimums and I needed just 1 night as I was in town attending the cotton bowl. Not the best use of a certificate but better than potentially forfeiting.
Jan 2, 2022, 8:31 pm
#652
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Serious question: for those of you who did stay in Hyatts this year who are complaining about FNC not being extended or turned into points, why didn't you use them when you had the chance?
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
If you were hoping for better redemption values, then the fault is yours and any bone Hyatt throws you is a generous gift. That's how I feel about what was given me
Jan 2, 2022, 10:18 pm
#653
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Plus I had several trips cancelled due to covid-related issues. In retrospect, I should have burned it at GH SFO, but at the time I was planning to use it in New York or Zurich.
Jan 3, 2022, 9:04 am
#654
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 591
Andaz West Hollywood did not upgrade me to a suite (even though it was available on app at time of check-in), didn’t push for it as it was only a 1 night stay. I gave them a poor rating on the survey, then the GM or whatever reached out stating they are very limited on suites at this property blah blah blah.
Andaz San Diego which we stayed the following night was excellent. The guest relations manager reached out proactively to ask our arrival time and if we were celebrating anything. They offered free beer/wine at check-in and sent a bottle of champagne up to our room. They’ve earned my future business
Andaz San Diego which we stayed the following night was excellent. The guest relations manager reached out proactively to ask our arrival time and if we were celebrating anything. They offered free beer/wine at check-in and sent a bottle of champagne up to our room. They’ve earned my future business
That's why I don't get why everyone says repeat Globalist guests should get preferential treatment to a first time Globalist guest. How else are you going to make that first time Globalist a repeat guest if you don't treat them right (proactive suite upgrade, welcome amenity etc)?
As an example, we were in Paris last July and I booked a 1 night stay at the PHV to test it out and see if it was worth all the hype. I had also booked a 5 night stay at the Hotel du Louvre. The HdL treated us very nicely. The PHV showed a Standard Suite available on the app/ website up to 1 hr before I checked in at 2pm, then when I checked in it disappeared. I asked if there were any suites and was told no.
We are booked for Paris again this July and where do you think we're staying?
Jan 3, 2022, 10:35 am
#655
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
And if you have a multi-night stay and/or want to use a TSU, you can't use it. That was my situation with Hyatt stays second half of the year.
Plus I had several trips cancelled due to covid-related issues. In retrospect, I should have burned it at GH SFO, but at the time I was planning to use it in New York or Zurich.
Plus I had several trips cancelled due to covid-related issues. In retrospect, I should have burned it at GH SFO, but at the time I was planning to use it in New York or Zurich.
Jan 3, 2022, 10:40 am
#656
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Jan 3, 2022, 10:47 am
#657
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Indeed that is how it should be! A business treats you right the first time, you will return. A business doesn't treat you right the first time (no suite upgrade when app clearly shows available etc), why should you return?
That's why I don't get why everyone says repeat Globalist guests should get preferential treatment to a first time Globalist guest. How else are you going to make that first time Globalist a repeat guest if you don't treat them right (proactive suite upgrade, welcome amenity etc)?
As an example, we were in Paris last July and I booked a 1 night stay at the PHV to test it out and see if it was worth all the hype. I had also booked a 5 night stay at the Hotel du Louvre. The HdL treated us very nicely. The PHV showed a Standard Suite available on the app/ website up to 1 hr before I checked in at 2pm, then when I checked in it disappeared. I asked if there were any suites and was told no.
We are booked for Paris again this July and where do you think we're staying?
That's why I don't get why everyone says repeat Globalist guests should get preferential treatment to a first time Globalist guest. How else are you going to make that first time Globalist a repeat guest if you don't treat them right (proactive suite upgrade, welcome amenity etc)?
As an example, we were in Paris last July and I booked a 1 night stay at the PHV to test it out and see if it was worth all the hype. I had also booked a 5 night stay at the Hotel du Louvre. The HdL treated us very nicely. The PHV showed a Standard Suite available on the app/ website up to 1 hr before I checked in at 2pm, then when I checked in it disappeared. I asked if there were any suites and was told no.
We are booked for Paris again this July and where do you think we're staying?
Jan 3, 2022, 11:02 am
#658
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
Jan 3, 2022, 11:06 am
#659
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Got it - yeah, it sucks you can't use them with TSUs
Jan 3, 2022, 11:53 am
#660
Join Date: Jun 2009
Posts: 112
Probably better to call to exchange expired Cat 1-4 awards for points. Chat agents seem to be randomly exchanging expired awards and most are denying chat requests today. I have less than 10 qualifying nights and got mine exchanged over chat. Other family members with the same number of nights are being denied over chat.