Jun 30, 2023, 9:42 pm
Last edit by: SanDiego1K
Dinner reservations and activities: email [email protected]
Big Sur Smokehouse is closed at least thru end of July 2023.
Your stay includes all meals, whether in-room 24 hours a day, lunch on the Sur House Terrace from 11:30 a.m. to 5 p.m., or dinner at The Sur House—our award-winning restaurant that is open for dinner from 5-9 p.m. Please see our dining menus here.
Signature experiences:
· Morning Movement (Tai Chi, Yoga, Meditation, Big SurCus Poi Dance)
· Coast Ridge Hike
· Bees and Big Sur
Falconry
· Foragers Hike
· Redwood Hike
· Sur House Social
· S'mores
· Astronomy
July 2023 activity schedule:
https://www.ventanabigsur.com/pdf/JU..._AtAGlance.pdf
Big Sur Smokehouse is closed at least thru end of July 2023.
Your stay includes all meals, whether in-room 24 hours a day, lunch on the Sur House Terrace from 11:30 a.m. to 5 p.m., or dinner at The Sur House—our award-winning restaurant that is open for dinner from 5-9 p.m. Please see our dining menus here.
Signature experiences:
· Morning Movement (Tai Chi, Yoga, Meditation, Big SurCus Poi Dance)
· Coast Ridge Hike
· Bees and Big Sur
Falconry
· Foragers Hike
· Redwood Hike
· Sur House Social
· S'mores
· Astronomy
July 2023 activity schedule:
https://www.ventanabigsur.com/pdf/JU..._AtAGlance.pdf
Ventana Big Sur- Alila - REVIEW MASTER THREAD
Feb 19, 2021, 10:28 am
#842
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
Or cook at home and bring it in Tupperware to the restaurant. You'll have to ask what the platage fee is.
For extra credit, cook Flannery steak at home and bring it to the restaurant. For extra extra credit bring enough to share.
For extra credit, cook Flannery steak at home and bring it to the restaurant. For extra extra credit bring enough to share.
Feb 19, 2021, 11:15 am
#845
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,625
Feb 19, 2021, 4:20 pm
#846
Join Date: Jul 2013
Location: San Francisco, CA
Programs: Delta Gold, UA Gold, Marriott Titanium, Hilton Diamond, IHG Platinum
Posts: 275
Totally separate issue, I have a points reservation booked for March 18-21. Received an email from the property today informing that they are conducting unexpected electrical work from March 15 to the afternoon of March 19. "This means we will not be able to honor your reservation". Supposedly someone from reservations will be contacting me within 48 hours to rebook. Hoping they honor the points redemption with no issue!
Anyone else with a stay over these dates receive a similar email?
Anyone else with a stay over these dates receive a similar email?
Ventana did call this morning and rebooked me with no issue, at the same standard points rate on my original reservation (even though there was only premium room awards available). Just moved it forward one weekend, and no longer conflicts with whatever electrical work they'll be conducting. Excellent customer service and good communication.
Feb 19, 2021, 4:35 pm
#847
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
While I love the food conversation, going to provide an update on my situation just for awareness, if anyone else has the same issue.
Ventana did call this morning and rebooked me with no issue, at the same standard points rate on my original reservation (even though there was only premium room awards available). Just moved it forward one weekend, and no longer conflicts with whatever electrical work they'll be conducting. Excellent customer service and good communication.
Ventana did call this morning and rebooked me with no issue, at the same standard points rate on my original reservation (even though there was only premium room awards available). Just moved it forward one weekend, and no longer conflicts with whatever electrical work they'll be conducting. Excellent customer service and good communication.
Feb 19, 2021, 11:27 pm
#848
Join Date: Apr 2011
Programs: Hyatt Globalist
Posts: 422
Maybe I just missed it before, but I believe the website only had all inclusive menus as of last week. I just noticed they now have a la carte menus on the website as well; same menus, as you might guess, just with most of them having pricing.
https://www.ventanabigsur.com/menus/
Also curious, has anyone who's stayed since they reopened mentioned that to staff that the Alila website says the picnic program is still all-inclusive once per stay, and the Hyatt website also lists it as an included amenity (without specifying limits?) It seems ridiculous that they list it as an included amenity on both websites, yet reports here seem to indicate it's charged at $100.
https://www.hyatt.com/en-US/hotel/ca...r-resort/sjcal
https://www.alilahotels.com/ventana/facilities
https://www.ventanabigsur.com/menus/
Also curious, has anyone who's stayed since they reopened mentioned that to staff that the Alila website says the picnic program is still all-inclusive once per stay, and the Hyatt website also lists it as an included amenity (without specifying limits?) It seems ridiculous that they list it as an included amenity on both websites, yet reports here seem to indicate it's charged at $100.
https://www.hyatt.com/en-US/hotel/ca...r-resort/sjcal
https://www.alilahotels.com/ventana/facilities
Last edited by Lomic; Feb 19, 2021 at 11:28 pm Reason: Adding website links.
Feb 23, 2021, 1:49 am
#849
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
Maybe I just missed it before, but I believe the website only had all inclusive menus as of last week. I just noticed they now have a la carte menus on the website as well; same menus, as you might guess, just with most of them having pricing.
https://www.ventanabigsur.com/menus/
Also curious, has anyone who's stayed since they reopened mentioned that to staff that the Alila website says the picnic program is still all-inclusive once per stay, and the Hyatt website also lists it as an included amenity (without specifying limits?) It seems ridiculous that they list it as an included amenity on both websites, yet reports here seem to indicate it's charged at $100.
https://www.hyatt.com/en-US/hotel/ca...r-resort/sjcal
https://www.alilahotels.com/ventana/facilities
https://www.ventanabigsur.com/menus/
Also curious, has anyone who's stayed since they reopened mentioned that to staff that the Alila website says the picnic program is still all-inclusive once per stay, and the Hyatt website also lists it as an included amenity (without specifying limits?) It seems ridiculous that they list it as an included amenity on both websites, yet reports here seem to indicate it's charged at $100.
https://www.hyatt.com/en-US/hotel/ca...r-resort/sjcal
https://www.alilahotels.com/ventana/facilities
Feb 23, 2021, 3:30 pm
#850
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
Here now. A point of clarification: If you are going for a hike on your own you can request a picnic lunch and they will prepare it for you at no cost (except for the last day) just like last summer when we were here. The $100 picnic lunch is charged when you have this as part of a on property guided excursion. Our lunch today was pretty much the same as last year; a very nice sandwich, gourmet trail mix. a couple bottles of water and some fresh fruit.
Feb 23, 2021, 4:48 pm
#851
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
Here now. A point of clarification: If you are going for a hike on your own you can request a picnic lunch and they will prepare it for you at no cost (except for the last day) just like last summer when we were here. The $100 picnic lunch is charged when you have this as part of a on property guided excursion. Our lunch today was pretty much the same as last year; a very nice sandwich, gourmet trail mix. a couple bottles of water and some fresh fruit.
Paying $100 (on top, I assume, of the guided excursion fee) for a sandwich (even if it’s a very nice one), trail mix (even if it’s gourmet), some water and fresh fruit seems.... outrageous? I’m also assuming this is per person.
I hope I’m just making too many assumptions here.
Feb 23, 2021, 8:57 pm
#852
Join Date: Aug 2020
Posts: 829
I think I’m just far too poor for this property.
Paying $100 (on top, I assume, of the guided excursion fee) for a sandwich (even if it’s a very nice one), trail mix (even if it’s gourmet), some water and fresh fruit seems.... outrageous? I’m also assuming this is per person.
I hope I’m just making too many assumptions here.
Paying $100 (on top, I assume, of the guided excursion fee) for a sandwich (even if it’s a very nice one), trail mix (even if it’s gourmet), some water and fresh fruit seems.... outrageous? I’m also assuming this is per person.
I hope I’m just making too many assumptions here.
Feb 24, 2021, 6:58 am
#855
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426