Stayed one night in Oct. 2018 on a cash (paid) stay with no status. Definitely would recommend the hotel when rates allow as the hotel represents great value for Amsterdam.

A mostly pictorial review for those interested. (some great photos already in the FT thread for the hotel but have included them again in case of interest).

Location

The hotel is easy to get to using public transport (the metro at least that I used) and others have mentioned that you can get here from Centraal Station easily without having to change (and only about 8 minutes of travel).

The hotel is beside the Uni and although it beside a fairly main street, the hotel wasn't crazy busy like some other downtown hotels I've stayed at in Amsterdam. The location is not in the thick of things but that is what makes it that much nicer, and it is very easy to get to the action if one wants it.

Check In

I had booked online via Hyatt and arrived quite late (around 8 PM) so wasn't expecting queues for check-in, nor any issues with getting my room at that time (so can't comment on peak times). The chap that checked me in was wonderful, very enthusiastic but not overbearing and genuinely wanting to help where he could. Nothing was too much trouble in terms of information or questions I had (as there was no one waiting after me and this was my first stay here). Really set the scene and expectation for me at the hotel, what a difference a friendly and helpful staff member can make to a stay...

Anyway, still thanked for my membership with Hyatt and soon on my way to the room looking forward to the stay after a hectic day of work and travelling. ^

Room

I had booked a king room with a view and was very impressed for the rate (around 210 Euro / night, on a Sunday night, other nights were outrageous so I stayed elsewhere). The room was very large for

Amsterdam (and the Netherlands), I'd have happily stayed in this room for a week here if the rate had allowed. It is not an American sized room but this is Holland and most rooms you can touch the walls and need to step a certain way to close the door! (so at 200 Euro, this was a steal).

The staff had seen my profile comments to be on a high floor and away from an elevator so that is what I indeed received and the view, while not very scenic, did mean that I wasn't facing the main road and therefore could easily sleep with the window open (it tilts only but does open) ^ and get some lovely fresh air instead of just A/C. (especially after a day indoors with A/C only).

The pictures will say everything about the room so little to add other than it was quite big and everything was in great condition.

Dining

I ate both a quick and late meal in the bar as well as breakfast the next day in the restaurant. The restaurant was heaving on Sunday night when I arrived and although I am sure they would have found me a seat, the bar was far more inviting for a casual lighter bite and a drink with less noise. During check in the front desk chap kindly informed me that I could happily order from the main restaurant menu and have it served in the bar and offered to bring me a menu when I came back down. ^

The menu choices and prices are shown below in the pictures. (one menu was the bar menu and the other was the main restaurant menu, with two pages and broken down by sections). I had a couple of half pints (as they don't serve pint sizes here) of the draft lager and two starters (spring rolls and the chicken satay) both were good, the spring rolls were truly fresh and tasty and not the usual frozen fare and the satay was covered in peanut sauce that will surprise those not aware of the love of Indonesian and hot peanut sauces the Dutch love.

Breakfast wasn't as good unfortunately and is one of my slight niggles with Hyatt generally compared to some other chains and hotels I stay at (not trying to flame here, simply an observation from an occasional Hyatt user and generally a fan of the brands...) I find the choices limited for hot items and indeed here you had to order most hot items from the menu which would have costed more (for non status members at least). If you wanted a quick simply breakfast of breads, fruit or cereals, then it was fine. The cappuccino was from a machine unfortunately and not a true barista item (unlike the bar coffees). I would recommend booking breakfast at check-in though as you can get it for a slightly reduced rate of 20 Euro / person / day instead of the walk up rate of 28 Euro.

Service

Service was excellent from everyone I encountered. I didn't stay long enough to experience the room cleaning staff but there was the option to get turn down service if you asked for it (nice for a non status person or room just above entry level) and everyone seemed genuinely happy to work here and deal with customers from check-in through the bar to the restaurant staff the next morning.

Overall

Definitely one to recommend and I'll be back when I'm next in Amsterdam and can find a decent rate. Certainly worth the Euro 200 to 250 rate I found compared to many other hotels in this amazing city.

Safe travels.

Errors

I'd love to publish pictures with this review but the form won't let me, it comes up with errors...something about server errors and permission rights...anyway, rant over. I'll publish photos in the thread in another post.