Mar 26, 2016, 2:43 pm
Last edit by: silver springer
For checking balances (thanks to Brendan);
For those who don't know already, the US/ Canadian toll-free phone # for Hyatt Customer Service to check the value of Hyatt GCs is 1-866-784-0540. If calling from elsewhere, first dial the ++ code of the country from which you're calling, subject to the normal rate for ringing the USA.
Hyatt Customer Service suggested to check the value of your gift card (e-gift card or plastic) once a month
For those who don't know already, the US/ Canadian toll-free phone # for Hyatt Customer Service to check the value of Hyatt GCs is 1-866-784-0540. If calling from elsewhere, first dial the ++ code of the country from which you're calling, subject to the normal rate for ringing the USA.
Hyatt Customer Service suggested to check the value of your gift card (e-gift card or plastic) once a month
issues with Hyatt gift card
Apr 4, 2017, 1:04 pm
#346
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Flash sale! 20% off Hyatt GCs until 4PM EDT tomorrow (Wed. April 5)--subject to the above caveats 
!
!This was (and remains to be) very time consuming.
Just not worth it.
Apr 4, 2017, 1:13 pm
#347
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
Apr 4, 2017, 1:17 pm
#348
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
So many possible ways for these re-sold cards to be bad, but my guess is that the big two are:
-bought with a stolen credit card, so later invalidated, after sale to CardCash
and
-same card sold electronically to multiple reselling companies. If you are the first to use it, you win.
-bought with a stolen credit card, so later invalidated, after sale to CardCash
and
-same card sold electronically to multiple reselling companies. If you are the first to use it, you win.
Apr 4, 2017, 2:03 pm
#349
Join Date: Jun 2015
Location: Argentina
Programs: Hyatt Globalist, IHG Diamond, Accor Plus Silver
Posts: 182
was CardCash responsive and issued new cards for you?
So many possible ways for these re-sold cards to be bad, but my guess is that the big two are:
-bought with a stolen credit card, so later invalidated, after sale to CardCash
and
-same card sold electronically to multiple reselling companies. If you are the first to use it, you win.
-bought with a stolen credit card, so later invalidated, after sale to CardCash
and
-same card sold electronically to multiple reselling companies. If you are the first to use it, you win.
Apr 4, 2017, 6:35 pm
#352
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Apr 4, 2017, 6:38 pm
#353
Join Date: Feb 2011
Posts: 849
Thanks. Hope you get your money back soon. Can you please let us know how long the refund takes or what the process is?
My stay is in 2.5 weeks so I'm considering buying. Not sure if the hassle is worth the $100ish I'll be saving.
My stay is in 2.5 weeks so I'm considering buying. Not sure if the hassle is worth the $100ish I'll be saving.
Apr 4, 2017, 7:09 pm
#354
Join Date: Jan 2008
Posts: 3,578
I have bought thousands in Hyatt gc and never had an issue, but I would never buy them from a reseller like cardcash. In general those places are ripe for crooks who will use the card after you buy it. Those places are really only good for cards that you are about to use instantly.
Apr 5, 2017, 10:40 am
#355
Join Date: Jun 2015
Location: Argentina
Programs: Hyatt Globalist, IHG Diamond, Accor Plus Silver
Posts: 182
just bought a few hundred dollars in GFs at CardCash (20% off promotion), 1 of the cards (100$) was already empty when I got it. 
Claims my take up to 1 week ...
Claims my take up to 1 week ...
Apr 5, 2017, 10:53 am
#356
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Looks like mine may not be empty . . . I can't explain it, but the Hyatt I was at said they were bad. CardCash says not. I called Hyatt's third party processor, and they appear to be good.
Strangely, cards I bought on Amazon worked just fine at the Hyatt. But not these from CardCash.
So, CardCash may be off the hook here, but it's a mess because now I have lots of GCs that will be out of their 45 day protection before I can use them.
Strangely, cards I bought on Amazon worked just fine at the Hyatt. But not these from CardCash.
So, CardCash may be off the hook here, but it's a mess because now I have lots of GCs that will be out of their 45 day protection before I can use them.
Apr 5, 2017, 11:10 am
#357
Join Date: Jun 2015
Location: Argentina
Programs: Hyatt Globalist, IHG Diamond, Accor Plus Silver
Posts: 182
Looks like mine may not be empty . . . I can't explain it, but the Hyatt I was at said they were bad. CardCash says not. I called Hyatt's third party processor, and they appear to be good.
Strangely, cards I bought on Amazon worked just fine at the Hyatt. But not these from CardCash.
So, CardCash may be off the hook here, but it's a mess because now I have lots of GCs that will be out of their 45 day protection before I can use them.
Strangely, cards I bought on Amazon worked just fine at the Hyatt. But not these from CardCash.
So, CardCash may be off the hook here, but it's a mess because now I have lots of GCs that will be out of their 45 day protection before I can use them.
Apr 5, 2017, 2:18 pm
#358
Join Date: Jan 2014
Posts: 81
Apr 5, 2017, 7:42 pm
#359
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
I have bought thousands in Hyatt gc and never had an issue, but I would never buy them from a reseller like cardcash. In general those places are ripe for crooks who will use the card after you buy it. Those places are really only good for cards that you are about to use instantly.
Apr 6, 2017, 7:33 am
#360
Join Date: Apr 2012
Location: MLB Spring Training park AZ, USA
Programs: Globallist
Posts: 287
The buyer gets sucked in by the huge savings. Seems like a GREAT deal, until it's not.
Buyer beware, but do reasearch, logic and reason. I know many will say "my credit card company will protect me". Fine, but that seems like an associated pain that the buyer should be aware of, going into any deep discount transaction. Anything above 10 percent off, I'd personally stay away from. To each their own I guess.