Mar 26, 2016, 2:43 pm
Last edit by: silver springer
For checking balances (thanks to Brendan);
For those who don't know already, the US/ Canadian toll-free phone # for Hyatt Customer Service to check the value of Hyatt GCs is 1-866-784-0540. If calling from elsewhere, first dial the ++ code of the country from which you're calling, subject to the normal rate for ringing the USA.
Hyatt Customer Service suggested to check the value of your gift card (e-gift card or plastic) once a month
For those who don't know already, the US/ Canadian toll-free phone # for Hyatt Customer Service to check the value of Hyatt GCs is 1-866-784-0540. If calling from elsewhere, first dial the ++ code of the country from which you're calling, subject to the normal rate for ringing the USA.
Hyatt Customer Service suggested to check the value of your gift card (e-gift card or plastic) once a month
issues with Hyatt gift card
Aug 21, 2016, 10:33 am
#243
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Thank you all.
Aug 21, 2016, 11:51 am
#244
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Neither Hyatt or any other retailer (whether it be Starbucks, American Airlines, Disney, Olive Garden etc) can really prevent a secondary market with the way gift cards are structured.
Aug 21, 2016, 8:01 pm
#246
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Sure, but I haven't of any fraud (and don't see a thread here) associated with any other retailer card. Or, am I missing something?
Aug 21, 2016, 11:21 pm
#247
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
I hate to say it, but you really don't even know that the seller is at fault here.
We've seen tons of cards get compromised in this thread - many even direct replacements from Hyatt. So she could have done the deal with you in good faith, and some miscreant came along later and happened to come up with the number on your certificate.
We've seen tons of cards get compromised in this thread - many even direct replacements from Hyatt. So she could have done the deal with you in good faith, and some miscreant came along later and happened to come up with the number on your certificate.
Aug 22, 2016, 6:20 am
#248
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Aug 22, 2016, 8:03 am
#249
Join Date: Sep 2013
Posts: 877
how the h*ll do you check the balance on an eGC with no PIN?
I am an SPG guy, but received a eGC from work last year, which I never used.
The email I received last year has no PIN; I called Hyatt, and I was told the system won't give me any information without a PIN.
Any ideas?
I am an SPG guy, but received a eGC from work last year, which I never used.
The email I received last year has no PIN; I called Hyatt, and I was told the system won't give me any information without a PIN.
Any ideas?
Aug 22, 2016, 8:45 am
#250
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
how the h*ll do you check the balance on an eGC with no PIN?
I am an SPG guy, but received a eGC from work last year, which I never used.
The email I received last year has no PIN; I called Hyatt, and I was told the system won't give me any information without a PIN.
Any ideas?
I am an SPG guy, but received a eGC from work last year, which I never used.
The email I received last year has no PIN; I called Hyatt, and I was told the system won't give me any information without a PIN.
Any ideas?
Aug 22, 2016, 8:47 am
#251
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Indeed, lesson well learned ... if you ever purchase these in eBay, please make sure you immediately use them! Ebay guarantee expired and so did PayPal. Credit Card also says too much time has passed when I contact them in June. I purchased the eCerts around the holiday season but could not use them until the kids were out of school and that's when I found out I was taken!
Aug 22, 2016, 9:04 am
#252
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
If you used a credit card where you have a good relationship and long history, you might try them again and see if you can push a little harder. I've had them bend the rules in certain circumstances before - especially with Amex.
Aug 22, 2016, 12:33 pm
#253
Join Date: May 2004
Location: PWM
Programs: Marriott Platinum Hyatt Diamond Hilton Gold SPG Gold National Executive Avis Preferred Hertz Gold
Posts: 633
Please don't purchase any gift cards unless it is a physical plastic card especially from Hyatt with a promotion. Promises of they'll send you the card number and pin are useless/rip off. Unless you use these cards/certs within thirty days you are basically SOFL. Buyer beware. I've learned my lesson. Best of luck to all.
Aug 22, 2016, 12:35 pm
#254
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Please don't purchase any gift cards unless it is a physical plastic card especially from Hyatt with a promotion. Promises of they'll send you the card number and pin are useless/rip off. Unless you use these cards/certs within thirty days you are basically SOFL. Buyer beware. I've learned my lesson. Best of luck to all.
Aug 22, 2016, 3:32 pm
#255
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
I hate to say it, but you really don't even know that the seller is at fault here.
We've seen tons of cards get compromised in this thread - many even direct replacements from Hyatt. So she could have done the deal with you in good faith, and some miscreant came along later and happened to come up with the number on your certificate.
We've seen tons of cards get compromised in this thread - many even direct replacements from Hyatt. So she could have done the deal with you in good faith, and some miscreant came along later and happened to come up with the number on your certificate.