BOSOGG

No, I don't think the hotel shuttle would provide airport transportation.
There are airport shuttle companies, such as Roberts Hawaii, with round-trip rates of $25-$85 per person, depending on #of people in your party.

catsassy

Or take a taxi around $50 each way

hailstorm

http://maui.andaz.hyatt.com/en/hotel...portation.html

I assume that this is not complimentary.

ZBigFam

Any recent stays to report? I would appreciate your feedback. Am debating a winter trip out with my fam (planning to book two rooms). We have young children and are considering either this property or the Grand Hyatt on Kauai. Although from what i hear the beach at the GH is inferior to the Andaz.

Any update on Diamond benefits? Not sure what to expect or not to expect.

Thanks everyone.

JetAway

This property seems to have dropped off the map after the new Diamond "benefits" were instituted. Has anything changed?

ZBigFam

Exactly, not sure what all the problems were but hope that things have stabilized for diamonds. Wanted to know if anyone with a family has stayed here recently.

sam_goh

If you have young children, imo the GH on Kauai is a much better choice. Beach isn't as nice, but there's a killer pool complex, much larger grounds, cheaper eats to visit close by, etc.

ZBigFam

Thanks Sam, the wife really wants a beach that is part of the property and based on what I have read the andaz is the only one that fits the bill.

hailstorm

Technically, none of the beaches are "part of the property", as all the beaches are public access by Hawaii law.

But yes, adjacent to the property.

canyonleo

I would have to offer a counter opinion. Mokapu beach (right in front of hotel) and Ulua (adjacent to the south) are two of the most child-friendly beaches in Maui (noting Old Airport Beach in Kaanapali is probably the most child friendly). All have calm waters (as calm as any beach, daily conditions will vary of course), restrooms, soft sand, close to car (or room) access.

With regard to food, Kihei has many more low cost family and plate lunch options than Poipu/Koloa, IMO.

Last, while no one would claim that the Andaz property is all that kid friendly (room layout, activities, etc.), the Andaz pool does have a very kid-friendly shallow area that has a slope (not steps) which in profile replicates a beach and would be friendly for a toddler (accompanied by parent of course!).

cmjaffe

Agtree... saw alot of families with babies and toddlers (surprised) at Andaz... the staff iwere attentive... though wonder about space situation in the actual room (layout and amenities... but we all have our opinions of this Andaz regarding form vs function. The pools and beach can be toddler friendly. It's what you want from the actual island I guess.
For older kids I think Kauai might be a better choice.
JMHO

BOSOGG

Beach in front of Andaz Maui is nicer than beach in front of Grand Hyatt Kauai.
Beaches along Wailea, Maui coast are nicer than beaches along Poipu, Kauai coast. For best beaches on Kauai you would want to be heading up towards the North Shore.

ThreeA4Me

Just checked in by Megan, a terrific employee, but she was only able to upgrade me from garden queen to view queen, even when I offered to pay up charge or use points. Love the property though and lots of great cheap eats within 10 min drive. Also like breakfast is served til 11

ZBigFam

Any update on diamond benefits? I have heard that they were downgraded quite a bit?

dgross

I have been here for the past 5 days. As you know, the breakfast has been downgraded to the "pantry breakfast" which consists of bread products (bread, muffins, etc), some cold meats, smoked Ono and smoked Salmon, cheeses and cheese spreads, yogurt/cereal and a frittata. You can select one hot item from the side menu, i.e.) two eggs or bacon or potatoes.

The Spa benefit has also changed. You receive a certificate for 10% off spa services or products. No more free access to spa pool, sauna, etc.

I was able to use a DSU and was supposed to have received a partial ocean view suite. I was told I was upgraded to a "better suite" which was on the first floor with the private pool. Since it is on the first floor, there isn't an ocean view. I don't know if the suite with the private pool is better than the ocean view, but my girlfriend loves the private pool off the patio, so we kept the room.

All in all, the service is excellent, the staff are friendly and accommodating. The Diamond benefits are not what they once were, but for me, the changes are minor and don't affect me much.