Grand Hyatt San Francisco REVIEW - MASTER THREAD
Mar 5, 2014, 2:20 pm
#301
Join Date: Jul 2007
Location: Northern NM
Programs: DL 2MM DM, SPG Gold, HH Gold, Hyatt Diamond, IC Plat AMB
Posts: 180
Stayed a couple of nights in late February. Outstanding room, club and service. Those FT members who remember James Kaikis from HR Waikiki, have a friend at this hotel.
Mar 5, 2014, 3:48 pm
#302
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
Yup, he's there now, and he's great. I have 2 reservations coming up and he's already taken care of me.
Mar 7, 2014, 8:38 pm
#303
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
I'm staying at this hotel this weekend and a few days before my arrival I receive an email from the hotel welcoming me back and confirming a suite upgrade in the club level. Very pleasant exchange... adds a nice touch to the Grand Hyatt SF experience.
I stayed here last weekend and definitely notice an improvement in customer service... wish more Hyatt's were like this. Nice to finally have a "Grand" Hyatt in SF.
The Hospitality in the Club is 5 stars although the food needs improvement, the pizza sticks or what ever they are were borderline disgusting. But... the food in One Up is wonderful, the ribs a must try!!!
I stayed here last weekend and definitely notice an improvement in customer service... wish more Hyatt's were like this. Nice to finally have a "Grand" Hyatt in SF.
The Hospitality in the Club is 5 stars although the food needs improvement, the pizza sticks or what ever they are were borderline disgusting. But... the food in One Up is wonderful, the ribs a must try!!!
Last edited by Radiant Flyer; Mar 7, 2014 at 9:02 pm
Mar 7, 2014, 8:53 pm
#304
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Mar 8, 2014, 12:02 pm
#305
Join Date: May 2012
Posts: 470
I'm staying at this hotel this weekend and a few days before my arrival I receive an email from the hotel welcoming me back and confirming a suite upgrade in the club level. Very pleasant exchange... adds a nice touch to the Grand Hyatt SF experience.
I stayed here last weekend and definitely notice an improvement in customer service... wish more Hyatt's were like this. Nice to finally have a "Grand" Hyatt in SF.
The Hospitality in the Club is 5 stars although the food needs improvement, the pizza sticks or what ever they are were borderline disgusting. But... the food in One Up is wonderful, the ribs a must try!!!
I stayed here last weekend and definitely notice an improvement in customer service... wish more Hyatt's were like this. Nice to finally have a "Grand" Hyatt in SF.
The Hospitality in the Club is 5 stars although the food needs improvement, the pizza sticks or what ever they are were borderline disgusting. But... the food in One Up is wonderful, the ribs a must try!!!
Mar 9, 2014, 2:11 pm
#310
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
But what's the difference then in going to the lounge or the hotel restaurant, or even room service. The lounge is likely to give you the worst food.... Unless you get room service there, something most hotels will also do without a problem.
This is about people expecting a full dinner in the lounge (for free).
This is about people expecting a full dinner in the lounge (for free).
Mar 9, 2014, 11:46 pm
#312
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
complementary, stay off and on through out the year, but I've been upgraded to suites on 70% of all my Hyatt stays the past few years. Rarely do I use my Diamond Suite upgrades.
Mar 10, 2014, 12:10 am
#313
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
Even for a snack the food offerings is pretty bad in the Grand Club, it used to be much better.
I've stayed at the JW Marriott Marquis and the Ritz a few blocks away. The Marriott has some outstanding food and beverage offerings beats any domestic Hyatt Club, The Ritz... well it's the best Hotel Club in the city, they even have special wine tastings^^^.
The lounge downstairs "One Up" has a happy hour 5 - 7, $4 Canvus Wines, the Pinot is decent. Only food item on the Happy Hour is the pizza, it's ok, but I do love the ribs and fries, the burger is pricy but delicious.
I've stayed at the JW Marriott Marquis and the Ritz a few blocks away. The Marriott has some outstanding food and beverage offerings beats any domestic Hyatt Club, The Ritz... well it's the best Hotel Club in the city, they even have special wine tastings^^^.
The lounge downstairs "One Up" has a happy hour 5 - 7, $4 Canvus Wines, the Pinot is decent. Only food item on the Happy Hour is the pizza, it's ok, but I do love the ribs and fries, the burger is pricy but delicious.
Last edited by Radiant Flyer; Mar 10, 2014 at 12:18 am
Mar 10, 2014, 2:12 am
#314
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
What's your problem (apart from being from home too long and not eating right)?
There was a post complaining about the crappy offerings in a lounge, that's it wasn't a decent dinner and then someone asking why people would have dinner in the lounge.
If the quality in the lounge (in a US property) is enough for you as a decent dinner, good for you. But most people prefer something a little (or a lot) better for their evening meal. It might be decent enough as a snack with a drink, but even that is pushing it.
There was a post complaining about the crappy offerings in a lounge, that's it wasn't a decent dinner and then someone asking why people would have dinner in the lounge.
If the quality in the lounge (in a US property) is enough for you as a decent dinner, good for you. But most people prefer something a little (or a lot) better for their evening meal. It might be decent enough as a snack with a drink, but even that is pushing it.