Still down :(

<Shakes His Head> - over 5 hours on a weekday during the day.

Business must be too good? I refuse to book over the phone.

Change that to BAD for Business... I don't know of any other website I frequently do business on that is down this often.

SPG gives an online booking bonus when their call center is jammed. Maybe Hyatt should introduce 2K bonus points when the website is down and you have to book over the phone?

That would lead straight to a serious inflation of points :rolleyes:

Exactly... I think I have seen the website down about 10 times only in that last two months.

Down again this morning... why do hotel website have so many issues? Do they not understand the potential of lost revenue?

Down once again...

The website itself is online, but no chance to make any bookings.

And no reservations visible... just as I wanted to update my calendar :-(.

Wonder if they broke something switching back from Daylight Savings Time?

Damn, this is getting really annoying. Time to work on my calendar and plan some new reservations.... both not possible on the only day I have time this week. :td:

This happens so often, at least they could set up an international toll-free number to call for reservations.

They do seem to have toll free numbers from most countries, but I despise having to use the phone... I like to see what the rates and other options are. Something I'm not really getting when calling.
And also not very useful when checking reservations. Still nothing showing in my account 7 hours later.... into the e-mails I guess for the info.

The crack IT team probably never saw it coming. :D Seriously, anybody else having issues also pulling invoices for prior stays? Doing my expense report this morning and cannot pull up any prior stays. It just says something about and error with the PDF file name or the like. Rather frustrating in addition to wanting to be sure my stay for tonight is set without having to call.