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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Hyatt.com/GP.com---Website Issues (https://www.flyertalk.com/forum/hyatt-world-hyatt/1082384-hyatt-com-gp-com-website-issues.html)

59Impala Jun 30, 2016 1:22 am

I basically like the new GP website design.
one positive thing I have noticed so far: the booked room type now shows on the reservation ^

Even when using a DSU, the suite type shows. It still needs some imagination to de-code the 4-letter acronym, but it's an improvement!

OsakaWino Jun 30, 2016 1:24 am


Originally Posted by 59Impala (Post 26850963)
They are there, just not easy to find.
you need to select "My Account", it will default to "Account Details", then scroll down to "My Reservations".

Navigating is pretty obvious. My reservations are not there yet, only the message:

Your account does not have any upcoming stays.

59Impala Jun 30, 2016 1:26 am


Originally Posted by OsakaWino (Post 26850975)
Navigating is pretty obvious. My reservations are not there yet, only the message:

Your account does not have any upcoming stays.

outch... that really should not happen..

OsakaWino Jun 30, 2016 1:34 am


Originally Posted by 59Impala (Post 26850980)
outch... that really should not happen..

I have about active 90 reservations! I imagine they will show up eventually, but I finally narrowed down our next vacation from 4 possibilities to 2 and wanted to cancel the other 2 today. Guess it will have to wait until tomorrow.

The DSU activity description is also strange, it lists any movement of a DSU as "award redeemed" regardless of whether it was applied or cancelled. I moved 2 DSUs from one reservation to another and they are all showing "award redeemed".

Coathanger Jun 30, 2016 7:12 am

1 Attachment(s)
The new GP site looks fresh, and I was especially pleased to see that I am only 24 stays away from Lifetime Diamond status.

Attached a screenshot as this is probably the closest I'll ever be :D

christianj Jun 30, 2016 7:35 am


Originally Posted by Coathanger (Post 26851793)
The new GP site looks fresh, and I was especially pleased to see that I am only 24 stays away from Lifetime Diamond status.

Attached a screenshot as this is probably the closest I'll ever be :D

I have that too and I was like "WOW" I'm going to plan a mattress run for Lifetime if that is true! :D

Gold Passport Concierge Jun 30, 2016 7:37 am

The display for stays/nights towards Lifetime Diamond is an error on the re-launch. IT is in the process of fixing the bug.

Markie Jun 30, 2016 8:26 am

The 'no reservations' thing seems to be happening to everyone too.

travelerp Jun 30, 2016 8:54 am

My reservations show up, but when I tried to modify one (and cancel another) neither link worked.

Markie Jun 30, 2016 10:07 am

The 'Lifetime' status issue is fixed.

OsakaWino Jun 30, 2016 10:20 am


Originally Posted by Gold Passport Concierge (Post 26851897)
The display for stays/nights towards Lifetime Diamond is an error on the re-launch. IT is in the process of fixing the bug.

Ah geee! I thought I was being singled out for something special...

peteropny Jun 30, 2016 11:26 am

Since Hyatt has revised their website - and this thread is really lengthy - we've made a new sticky as of today - please continue discussions of problems at http://www.flyertalk.com/forum/hyatt...ms-thread.html .

For housekeeping purposes I'll lock this thread.

peteropny - co-mod - Hyatt


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