Last edit by: DELee
“This is just an FYI since the last few times I was tagged in a post, I never received the notification. It had to be called out there was no reply or I had to run across it on my own.
“If you choose to tag someone, in order for them to get a notification of it, you'll need to type out their entire username instead of using the partial auto-fill that pops up. In this instance, if you type in Hilton Honors Amb and click on it to fill out the rest of the username, I will never be notified. However, if you continue to type Hilton Honors Ambassador IB tells me that I will get one.”
https://www.flyertalk.com/forum/hilt...a-tagging.html
Note: Our Hilton Honors Ambassador does post when he heads out of town and won't be accessing FlyerTalk: Hilton Honors Ambassador is Out of Office - Also, since he's not available on weekends, your posts, tags citing Hilton Honors Ambassador or PMs may not be seen.
“If you choose to tag someone, in order for them to get a notification of it, you'll need to type out their entire username instead of using the partial auto-fill that pops up. In this instance, if you type in Hilton Honors Amb and click on it to fill out the rest of the username, I will never be notified. However, if you continue to type Hilton Honors Ambassador IB tells me that I will get one.”
https://www.flyertalk.com/forum/hilt...a-tagging.html
Note: Our Hilton Honors Ambassador does post when he heads out of town and won't be accessing FlyerTalk: Hilton Honors Ambassador is Out of Office - Also, since he's not available on weekends, your posts, tags citing Hilton Honors Ambassador or PMs may not be seen.
William Sanders Back on FlyerTalk representing Hilton Honors!
#61
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Spa access benefit ?
Hi William.
Can you please advise -
A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.
Many thanks Wizla.
Can you please advise -
A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.
Many thanks Wizla.
#62
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Hi William.
Can you please advise -
A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.
Many thanks Wizla.
Can you please advise -
A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.
Many thanks Wizla.
Best regards,
William
#63
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Hi William.
Can you please advise -
A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.
Many thanks Wizla.
Can you please advise -
A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.
Many thanks Wizla.
Other than this, no one has a recollection of there ever having been a published benefit for Diamond members as you describe it, but if you have further evidence, feel free to send the details to me via Private Message here at FlyerTalk and I'll certainly be glad to run it by them again. But, for all intents and purposes, it doesn't exist today.
Best regards,
William
#64
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Since any of this pre-dates my experience with Hilton, I had to seek out someone on the Honors team that might remember something like this. I'm told that at the luxury properties, there was a MyWay option to select between points or a variety of other complimentary options - which included things like a free in-room movie and spa access/discounts. That ended with the advent of these properties being included in the breakfast benefit, which would make it pre-2018.
Other than this, no one has a recollection of there ever having been a published benefit for Diamond members as you describe it, but if you have further evidence, feel free to send the details to me via Private Message here at FlyerTalk and I'll certainly be glad to run it by them again. But, for all intents and purposes, it doesn't exist today.
Best regards,
William
Other than this, no one has a recollection of there ever having been a published benefit for Diamond members as you describe it, but if you have further evidence, feel free to send the details to me via Private Message here at FlyerTalk and I'll certainly be glad to run it by them again. But, for all intents and purposes, it doesn't exist today.
Best regards,
William
Regards Wizla
#65
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,201
It looks like there was an update to the Ts & Cs back in 2016 that specified what was meant by "fitness centers" vs. "health clubs" etc. I don't think there was ever an intention to allow full spa access, but gym-like facilities should be included for status members, just as they always were.
#66
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
It looks like there was an update to the Ts & Cs back in 2016 that specified what was meant by "fitness centers" vs. "health clubs" etc. I don't think there was ever an intention to allow full spa access, but gym-like facilities should be included for status members, just as they always were.
#68
Join Date: Sep 2007
Location: Up In The North of England
Programs: BA Gold for Life; AEGEAN Gold; HILTON Lifetime Diamond; MARRIOTT Lifetime Platinum; IHG Diamond Amb.
Posts: 45
Spa access
The Doubletree Liverpool allowed comp access to Diamond. Since covid access is now restricted and also subject to the £15 fee
#69
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
#70
Join Date: Nov 2017
Location: Tallinn
Programs: SAS GOLD, TK GOLD, HH Gold, MB Plat Elite
Posts: 6
Howdy, everyone! William Sanders here. Some of you may remember me as Hilton Honors' Ambassador to FlyerTalk, and I’m very glad to be back with all of you. I look forward to meeting new posters on this board and reconnecting with some familiar friends and user id’s! I’m excited to get to get back to work and continue Hilton’s mission of spreading the light and warmth of hospitality right here on FlyerTalk. Tag me at Hilton Honors Ambassador, or feel free to send a private message and I’ll do my best to answer your questions or pass them along to the right folks within Hilton Honors.
Best regards,
William
Best regards,
William
#71
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
#73
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Best regards,
William
#74