Feb 21, 2022, 2:10 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: DELee

“This is just an FYI since the last few times I was tagged in a post, I never received the notification. It had to be called out there was no reply or I had to run across it on my own.

“If you choose to tag someone, in order for them to get a notification of it, you'll need to type out their entire username instead of using the partial auto-fill that pops up. In this instance, if you type in Hilton Honors Amb and click on it to fill out the rest of the username, I will never be notified. However, if you continue to type Hilton Honors Ambassador IB tells me that I will get one.”

https://www.flyertalk.com/forum/hilt...a-tagging.html

Note: Our Hilton Honors Ambassador does post when he heads out of town and won't be accessing FlyerTalk: Hilton Honors Ambassador is Out of Office - Also, since he's not available on weekends, your posts, tags citing Hilton Honors Ambassador or PMs may not be seen.

William Sanders Back on FlyerTalk representing Hilton Honors!

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Nov 7, 2021, 5:41 am

#61

wizla

Join Date: Jun 2013

Location: norwich, uk

Programs: hhonors diamond

Posts: 5,388

Spa access benefit ?

Hi William.

Can you please advise -

A few years back I’m pretty sure Diamond benefits included free spa access at Hilton hotels with a spa amenity.
I’m hearing reports of folk being charged to enter spas at Hilton’s in the uk.
Can you confirm this for me please.

Many thanks Wizla.

Nov 8, 2021, 6:58 pm

#62

Hilton Honors Ambassador

Company Representative - Honors by Hilton

Original Poster

Join Date: Aug 2009

Programs: Hilton Honors

Posts: 1,516

Quote:

Originally Posted by wizla

Thanks. I'm making an inquiry on this. When I have an answer, I'll come back and update the thread.

Best regards,

William

SPN Lifer and wizla like this.

Nov 9, 2021, 1:13 pm

#63

Hilton Honors Ambassador

Company Representative - Honors by Hilton

Original Poster

Join Date: Aug 2009

Programs: Hilton Honors

Posts: 1,516

Quote:

Originally Posted by wizla

Since any of this pre-dates my experience with Hilton, I had to seek out someone on the Honors team that might remember something like this. I'm told that at the luxury properties, there was a MyWay option to select between points or a variety of other complimentary options - which included things like a free in-room movie and spa access/discounts. That ended with the advent of these properties being included in the breakfast benefit, which would make it pre-2018.

Other than this, no one has a recollection of there ever having been a published benefit for Diamond members as you describe it, but if you have further evidence, feel free to send the details to me via Private Message here at FlyerTalk and I'll certainly be glad to run it by them again. But, for all intents and purposes, it doesn't exist today.

Best regards,

William

SPN Lifer, wizla and Thysk like this.

Nov 10, 2021, 1:57 am

#64

wizla

Join Date: Jun 2013

Location: norwich, uk

Programs: hhonors diamond

Posts: 5,388

Quote:

Originally Posted by Hilton Honors Ambassador

Thanks William, and thanks again for the swift reply.

Regards Wizla

Nov 10, 2021, 5:56 am

#65

Cymro

Join Date: Aug 2010

Location: Gloucestershire

Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond

Posts: 6,197

Quote:

Originally Posted by wizla

Thanks William, and thanks again for the swift reply.

Regards Wizla

It looks like there was an update to the Ts & Cs back in 2016 that specified what was meant by "fitness centers" vs. "health clubs" etc. I don't think there was ever an intention to allow full spa access, but gym-like facilities should be included for status members, just as they always were.

Nov 10, 2021, 1:02 pm

#66

wizla

Join Date: Jun 2013

Location: norwich, uk

Programs: hhonors diamond

Posts: 5,388

Quote:

Originally Posted by Cymro

I think you are right, I guess I got my wires crossed……. I could have sworn I saw free spa / health club entry listed in the diamond benefits somewhere but it was a few years back……it’s cool, no worries.

Nov 10, 2021, 3:41 pm

#67

BlondeBomber

Original Member

Join Date: May 1998

Location: Canada

Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL

Posts: 14,321

. . . and some properties gave free spa access to Diamonds but it wasn't a HHonors benefit--very property specific.

Nov 10, 2021, 9:06 pm

#68

revkev7

Join Date: Sep 2007

Location: Up In The North of England

Programs: BA Gold for Life; AEGEAN Gold; HILTON Lifetime Diamond; MARRIOTT Lifetime Platinum; IHG Diamond Amb.

Posts: 45

Spa access

The Doubletree Liverpool allowed comp access to Diamond. Since covid access is now restricted and also subject to the £15 fee

Nov 10, 2021, 10:07 pm

#69

wizla

Join Date: Jun 2013

Location: norwich, uk

Programs: hhonors diamond

Posts: 5,388

Quote:

Originally Posted by revkev7

The Doubletree Liverpool allowed comp access to Diamond. Since covid access is now restricted and also subject to the £15 fee

Yes I remember........ same with Hilton ageas bowl Southampton it’s no longer free apparently.

Nov 18, 2021, 2:19 am

#70

levanos

Join Date: Nov 2017

Location: Tallinn

Programs: SAS GOLD, TK GOLD, HH Gold, MB Plat Elite

Posts: 6

Quote:

Originally Posted by Hilton Honors Ambassador

Howdy, everyone! William Sanders here. Some of you may remember me as Hilton Honors' Ambassador to FlyerTalk, and I’m very glad to be back with all of you. I look forward to meeting new posters on this board and reconnecting with some familiar friends and user id’s!

I’m excited to get to get back to work and continue Hilton’s mission of spreading the light and warmth of hospitality right here on FlyerTalk. Tag me at Hilton Honors Ambassador, or feel free to send a private message and I’ll do my best to answer your questions or pass them along to the right folks within Hilton Honors.

Best regards,

William

Hello, William! I was trying to send you a private message, but you have chosen not receive one. How shall I forward you my private question?

Nov 18, 2021, 7:50 am

#71

cblaisd

Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz

Join Date: Jun 2000

Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite

Posts: 36,013

See https://www.flyertalk.com/forum/33724447-post10.html

Nov 20, 2021, 2:03 am

#72

DC9

Join Date: Jan 2020

Programs: QF Platinum, HH Diamond

Posts: 388

Quote:

Originally Posted by levanos

Hello, William! I was trying to send you a private message, but you have chosen not receive one. How shall I forward you my private question?

Out of Office

Nov 22, 2021, 6:06 pm

#73

Hilton Honors Ambassador

Company Representative - Honors by Hilton

Original Poster

Join Date: Aug 2009

Programs: Hilton Honors

Posts: 1,516

Quote:

Originally Posted by levanos

Hello, William! I was trying to send you a private message, but you have chosen not receive one. How shall I forward you my private question?

My apologies for the inconvenience, but I was out of the office and I turn off the ability to receive Private Messages since there is no one to answer them until I return. That functionality will be turned back on shortly, however.

Best regards,

William