[ARCHIVE to 2018] American Express Announces Two New Hilton Credit Cards
Dec 15, 2017, 12:13 pm
#541
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,221
Hi all,
Thanks for the updated questions. Responses below:
Thanks again!
Lauren
Thanks for the updated questions. Responses below:
- If you currently have one of the Hilton Honors credit cards (Amex or Citi) you will not need to sign up for a new card. The current Amex cards will see the new benefits begin automatically on 1/18/18 and the current Citi cards will automatically transfer to Amex on 1/30/18.
- In response to "There appears to be a discrepancy on the Amex website advertising the new cards (https://www.hiltonhonorscard.com/)"...The Aspire Card offers a weekend night reward upon signup (and should be delivered 60 days after card membership begins). Then, Aspire card holders receive a weekend night reward after each renewal year. Additionally, Aspire card holders can earn a weekend night reward by spending $60,000 on the card each calendar year.
- The spend on the Citi Reserve card from 1/1-1/29 will also count toward the spend to reach Diamond status.
Thanks again!
Lauren
Dec 15, 2017, 1:15 pm
#542
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,273
Dec 15, 2017, 1:24 pm
#543
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,221
All we want is to know how to position ourselves for which future cards we have/keep/want. What we don't want to happen is to go down a path and then find out it was completely wrong, and we feel screwed and had.
Dec 15, 2017, 2:02 pm
#544
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,418
In her defense, she's has many plates to juggle on this forum. I think she does a great job. Remember these parts before we had a dedicated HH rep to monitor/reply.
Dec 15, 2017, 2:11 pm
#545
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,221
I agree, she does a great job, and always keeps her equilibrium no matter what we throw at her...but she has come back many times to answer all sorts of questions, but none about the all-important (to most posters) sign-up bonuses on these new credit cards.
Dec 15, 2017, 3:39 pm
#546
Join Date: Jun 2008
Location: CONUS
Programs: HHonors, United, Delta
Posts: 828
Most companies generally dont don't like to spill beans on upcoming promotions, whether it's good or bad. Especially if it gives them more work to do. The transition is going to be a large undertaking of customer service answering enough as it is for just the swap to Amex...
Im just over here with my week old Surpass, wondering what benefit there is to keep spending on the Citi Reserve At this point. I made the 15k spend on Citi, Amex, and possibly the new Surpass/Ascend... think I'm going to have three cards stuffed in a sock drawer this year, as I'm hesitant to cancel any of them until I know if I have to keep them for a free night cert!
Dec 15, 2017, 8:24 pm
#547
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
I could be mistaken, but I think that she answers the bonus question quite a long time ago. If I remember correctly, all she could say was that Amex would determine any sign up bonuses and who would be legible for them,
Dec 16, 2017, 3:28 am
#548
Join Date: Jul 2014
Location: JFK / LGA.. EWR is not part of NYC!
Programs: Brand loyalty is for suckers
Posts: 1,047
Why would she tell anyone what the sign-up bonuses will be, when Amex's official promo page doesn't mention it? Seriously, just wait. All of the cards will have some kind of bonus. It'll probably be between 50-125k HHonors points, with the higher end on the premium cards.
Dec 16, 2017, 8:05 am
#549
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,221
Why would she tell anyone what the sign-up bonuses will be, when Amex's official promo page doesn't mention it? Seriously, just wait. All of the cards will have some kind of bonus. It'll probably be between 50-125k HHonors points, with the higher end on the premium cards.
Those are the things I'd like to know. What to do right now. Cancel my Surpass or it won't matter since I can't ever get another bonus anyway?
Dec 16, 2017, 9:43 am
#550
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Any signup bonus offers are temporary.
Sign-up bonus offers (not just at Amex, but any bank) are hardly ever announced before they're available.
Dec 16, 2017, 9:46 am
#551
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
IF...they acknowledge that they are brand new cards. What if you currently have the Surpass? Will you get a sign-up bonus when it becomes Ascend? (my Honors points already say they are from my "Ascend" card). But if I cancel my Surpass today, on January 18 will I be able to apply for a new Ascend card and get the bonus? Or will Amex say "the Surpass became the Ascend, so only one lifetime bonus which you already got when you applied for the Surpass many moons ago".
Those are the things I'd like to know. What to do right now. Cancel my Surpass or it won't matter since I can't ever get another bonus anyway?
Those are the things I'd like to know. What to do right now. Cancel my Surpass or it won't matter since I can't ever get another bonus anyway?
So you can either cancel now and figure out later whether that was worth it or not, or just not cancel and know that you won't be able to get another signup bonus on Ascend (but you will be able to get a signup bonus on Aspire and/or the business card, if there are signup bonuses for those).
And the more days you wait to make the decision, the less likely that canceling will allow you another bonus. Ie, if you had cancelled before people started being told their Surpass was already an Ascend (on statements or whatever), you would have a greater chance of the cancel "working". With every day, that chance lessens greatly.
You've been asking this for weeks, and the answer only gets worse with time.
Dec 16, 2017, 10:04 am
#552
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
a) Lauren has asked the people that decide signup bonuses, and has not been answered.
b) Lauren has asked and been refused details.
c) Lauren has asked and been given details but carefully instructed not to share them publicly.
d) Lauren has asked and been told that it's still TBD, and instructed not to share that publicly.
Dec 16, 2017, 10:50 am
#553
Join Date: Jul 2014
Location: JFK / LGA.. EWR is not part of NYC!
Programs: Brand loyalty is for suckers
Posts: 1,047
IF...they acknowledge that they are brand new cards. What if you currently have the Surpass? Will you get a sign-up bonus when it becomes Ascend? (my Honors points already say they are from my "Ascend" card). But if I cancel my Surpass today, on January 18 will I be able to apply for a new Ascend card and get the bonus? Or will Amex say "the Surpass became the Ascend, so only one lifetime bonus which you already got when you applied for the Surpass many moons ago".
Those are the things I'd like to know. What to do right now. Cancel my Surpass or it won't matter since I can't ever get another bonus anyway?
Those are the things I'd like to know. What to do right now. Cancel my Surpass or it won't matter since I can't ever get another bonus anyway?
Dec 16, 2017, 10:35 pm
#554
Join Date: Dec 2010
Location: LGA/JFK
Programs: DL Silver (aka, Delta AmEx PLUS), Starbucks Gold :)
Posts: 463
Sorry all, searched this thread but nothing popped up... Question: If the $250 incidental follows the same "engine" as the AmEx Platinum, does it reset upon New Year's Day? Meaning, during the first year of membership for AmEx Plat, you essentially get double the amount of incidental reimbursement as it resets on January 1st. Does anyone know if the AmEx Hilton Aspire follows the same? If it does, it's a pretty good deal for the first year!
Dec 17, 2017, 4:13 am
#555
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
Assume the spend on the Amex Surpass card from 1/1-1/18 will also count toward the spend to reach Diamond status.
BUT...if your Amex Surpass card Closing Date is 12/17/2017, will spend from 12/18/17-12/31/17 count toward the spend to reach Diamond status in 2017 or 2018?
T&C suggests 2017, but would appreciate confirmation.
BUT...if your Amex Surpass card Closing Date is 12/17/2017, will spend from 12/18/17-12/31/17 count toward the spend to reach Diamond status in 2017 or 2018?
T&C suggests 2017, but would appreciate confirmation.
If you are an existing Amex customer why wouldn't you ask them?