Hilton Tokyo Odaiba {JPN}
Jul 31, 2016, 7:41 pm
#61
Join Date: Mar 2008
Location: AUS TUS
Programs: AA PLT, UA GLD
Posts: 993
I was there for 4 nights. booked cheapest and got upgraded to no idea what room, not suite and not executive. I'm diamond but the executive lounge person denied my access. went down to front desk and they called to get it corrected. they let all three of us in (children are 17 and 12). the lounge was nice, but food and alcohol were a little disappointing. also under staffed. I only went there once.
over all I liked the hotel. very nice view, and easy walk to the two big shopping malls.
over all I liked the hotel. very nice view, and easy walk to the two big shopping malls.
Aug 17, 2016, 1:47 am
#63
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Big changes afoot.
Hilton Tokyo Odaiba will undertake upgrading works from September 1 until the end of December. We will re-launch the lobby restaurants on the 2nd floor with unique and innovative concepts. During the renovation period, "Toh-gu", "Sakura", "Captain's Bar", and "Premium Pallet" will continue to operate as usual, our popular dessert buffet at will remain available with premium views of Tokyo bay at the "Ocean Dining". Please see below for renovation schedule, and feel free to contact Hilton Tokyo Odaiba Restaurant Reservations for the details.
Restaurant Renovation Closure Times:
"Taronga" - September 1 until the end of December
"Veranda" - September 16 until the end of December
"Ocean Dining" - Middle of September until middle of October lunch period
*Dessert Buffet will operate at "Ocean Dining" from September 16 until the end of December.
Restaurant Renovation Closure Times:
"Taronga" - September 1 until the end of December
"Veranda" - September 16 until the end of December
"Ocean Dining" - Middle of September until middle of October lunch period
*Dessert Buffet will operate at "Ocean Dining" from September 16 until the end of December.
Aug 18, 2016, 11:30 am
#64
Join Date: Sep 2012
Location: MCO
Programs: AA ExPlt, AAdmirals Club, Hilton Diamond
Posts: 47
Does anyone know the chance of suite upgrade on cash vs points at Hilton Odaiba? i can book for $399 plus tax/fee/service - $485 total vs. 50,000 points. while HHonors sale, can get 50,000 points for $350.
I would do that, but worry about less chance of suite upgrade.
Another question, please, how much for diamond to upgrade from cont/lounge breakfast to breakfast buffet?
THANK YOU all very much.
I would do that, but worry about less chance of suite upgrade.
Another question, please, how much for diamond to upgrade from cont/lounge breakfast to breakfast buffet?
THANK YOU all very much.
Aug 18, 2016, 3:17 pm
#65
Join Date: Jul 2015
Location: SYD / TYO
Programs: QF Gold, OZ Dia, HH Dia, SPG Plat25, MR Plat, Hertz PC, Sixt Plat
Posts: 204
Does anyone know the chance of suite upgrade on cash vs points at Hilton Odaiba? i can book for $399 plus tax/fee/service - $485 total vs. 50,000 points. while HHonors sale, can get 50,000 points for $350.
I would do that, but worry about less chance of suite upgrade.
Another question, please, how much for diamond to upgrade from cont/lounge breakfast to breakfast buffet?
THANK YOU all very much.
I would do that, but worry about less chance of suite upgrade.
Another question, please, how much for diamond to upgrade from cont/lounge breakfast to breakfast buffet?
THANK YOU all very much.
Breakfast for gold/diamond can be had in the Ocean Dining or Taronga restaurants. I had it in the former, which is a buffet affair. Unsure what the Taronga offerings are.
Aug 24, 2016, 7:57 am
#66
Join Date: Jun 2016
Location: SIN
Programs: Hilton Diamond
Posts: 87
Staying here for 4n. Two things I wished I'd known (could have read this thread more thoroughly, haha):
1) They don't seem to upgrade you if you do OLCI (at least, that's the reason given for not upgrading me). Hotel seems to be full now so possibly a valid reason. Would suggest avoiding OLCI for this property.
2) The lounge is on level 3. Would advise going for a lower level if you're a Diamond (and guaranteed lounge access). Elevators are pretty slow.
Otherwise, it's a pretty nice room with a good lounge - location isn't all that great, but that's also probably why it's markedly cheaper than the Hilton or Conrad. I still like it!
1) They don't seem to upgrade you if you do OLCI (at least, that's the reason given for not upgrading me). Hotel seems to be full now so possibly a valid reason. Would suggest avoiding OLCI for this property.
2) The lounge is on level 3. Would advise going for a lower level if you're a Diamond (and guaranteed lounge access). Elevators are pretty slow.
Otherwise, it's a pretty nice room with a good lounge - location isn't all that great, but that's also probably why it's markedly cheaper than the Hilton or Conrad. I still like it!
Aug 24, 2016, 6:10 pm
#67
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Sep 19, 2016, 1:36 pm
#68
Join Date: Dec 2002
Location: Oregon
Programs: AA EXP, AS 75K, UA 1MM Gold, HH Diamond, Hyatt Explorist, IHG Plat, National EE, Hertz PC
Posts: 4,001
To start - I have zero knowledge of Tokyo. Nada.
I'm going to be going to a conference at Big-Sight. It looks like this is by far the most conveniently located Hilton property to the convention center? Worth staying here even if a little more dated than the Hilton Tokyo?
I'm going to be going to a conference at Big-Sight. It looks like this is by far the most conveniently located Hilton property to the convention center? Worth staying here even if a little more dated than the Hilton Tokyo?
Sep 19, 2016, 3:07 pm
#69
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
To start - I have zero knowledge of Tokyo. Nada.
I'm going to be going to a conference at Big-Sight. It looks like this is by far the most conveniently located Hilton property to the convention center? Worth staying here even if a little more dated than the Hilton Tokyo?
I'm going to be going to a conference at Big-Sight. It looks like this is by far the most conveniently located Hilton property to the convention center? Worth staying here even if a little more dated than the Hilton Tokyo?
If you're staying on business, then location is much more important anyway...
Sep 22, 2016, 4:09 am
#70
Join Date: Jun 2016
Location: SIN
Programs: Hilton Diamond
Posts: 87
Just a quick update - I was advised that I should have been entitled to an upgrade (if available) and should have requested to speak to a manager then - I emailed HHonors to ask about this and they agreed with the assessment, while opening a 'Guest Assistance' file to take note of the issue.
A few hours later the hotel emailed me to apologise for the mistake and offered 20,000 HHonors points as compensation - while I think I would have preferred being upgraded then, I'm pretty impressed by their efforts at service recovery!
In case anyone's interested, here's a brief review of the actual place: http://milelion.com/2016/09/07/hotel...-tokyo-odaiba/
A few hours later the hotel emailed me to apologise for the mistake and offered 20,000 HHonors points as compensation - while I think I would have preferred being upgraded then, I'm pretty impressed by their efforts at service recovery!
In case anyone's interested, here's a brief review of the actual place: http://milelion.com/2016/09/07/hotel...-tokyo-odaiba/
Staying here for 4n. Two things I wished I'd known (could have read this thread more thoroughly, haha):
1) They don't seem to upgrade you if you do OLCI (at least, that's the reason given for not upgrading me). Hotel seems to be full now so possibly a valid reason. Would suggest avoiding OLCI for this property.
2) The lounge is on level 3. Would advise going for a lower level if you're a Diamond (and guaranteed lounge access). Elevators are pretty slow.
Otherwise, it's a pretty nice room with a good lounge - location isn't all that great, but that's also probably why it's markedly cheaper than the Hilton or Conrad. I still like it!
1) They don't seem to upgrade you if you do OLCI (at least, that's the reason given for not upgrading me). Hotel seems to be full now so possibly a valid reason. Would suggest avoiding OLCI for this property.
2) The lounge is on level 3. Would advise going for a lower level if you're a Diamond (and guaranteed lounge access). Elevators are pretty slow.
Otherwise, it's a pretty nice room with a good lounge - location isn't all that great, but that's also probably why it's markedly cheaper than the Hilton or Conrad. I still like it!
Nov 25, 2016, 11:38 am
#71
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Any more recent reports on how this hotel is handling pool access for Diamonds? The most recent report here (March 2016) seems to suggest it's now complimentary.
-FlyerBeek
-FlyerBeek
Nov 25, 2016, 3:44 pm
#72
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Nov 25, 2016, 9:27 pm
#73
Join Date: Dec 2002
Location: Oregon
Programs: AA EXP, AS 75K, UA 1MM Gold, HH Diamond, Hyatt Explorist, IHG Plat, National EE, Hertz PC
Posts: 4,001
I was there for six days last week. I was advised that it was complimentary with the spa paper card they give you, but I did not attempt to use it.
Dec 4, 2016, 6:19 pm
#74
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Dec 5, 2016, 3:54 pm
#75
Join Date: Jul 2011
Location: Melbourne
Posts: 101
just checked, an extra bed costs 7,322JPY, we definitely need an extra bed, already put in a request for 2 rooms.. for end of this month stay (26/12).. and i think (Gold) upgrade will be very unlikely, as i just checked, the hotel seems to be full :-(