Hilton London Bankside {GBR}
Sep 1, 2021, 11:17 am
#151
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
The big three selling points of Park Lane are, respectively, location, location and then location. So take that out and Park Lane loses most advantages. The views are also stunning too, from almost all floors, just better higher up. I guess this is a variant of location, but the fact that there is a big park in front of the door is useful for those wishing to exercise / walk / run outdoors, Bankside just doesn't have this facility at all. The other minor factor is that Park Lane has some staff who have worked there for decades. and sometimes experience counts for a lot.
Sep 21, 2021, 11:46 am
#152
Join Date: Nov 2009
Posts: 284
Just another update on tonights stay - at what has to be one of the best Hilton (service wise) in the world. An pre-upgrade, warm welcome with sweets and a fully functioning lounge. The staff in here are hugely helpful and a great attitude, topping up drinks whilst making sure everyone is looked after. Room was clean, perfectly stocked and ready at my check in 2pm. I actually booked an 'no change' rate here and they moved my date and kept the rate, even though the rate tonight was higher.
Whatever they are doing here needs to be the standard for other UK Hilton.
Whatever they are doing here needs to be the standard for other UK Hilton.
Sep 21, 2021, 9:34 pm
#153
Join Date: Aug 2014
Posts: 394
I am a little confused...I booked a 5 night award stay and they somehow had a king deluxe with an attached meeting room available for the same points as a king standard room so I thought why not, extra bathroom, space, free softdrinks, late checkout (not that i need that), etc. Now I checked my reservation and someone has added an additional reservation to my original reservation of another twin deluxe room. So I have two reservations in my account, a king deluxe/meeting room and a twin deluxe, but am only being charged points for 4 of the 5 nights for the king deluxe (1 night free). Any ideas?
Sep 21, 2021, 9:38 pm
#154
Join Date: Aug 2014
Posts: 394
Just another update on tonights stay - at what has to be one of the best Hilton (service wise) in the world. An pre-upgrade, warm welcome with sweets and a fully functioning lounge. The staff in here are hugely helpful and a great attitude, topping up drinks whilst making sure everyone is looked after. Room was clean, perfectly stocked and ready at my check in 2pm. I actually booked an 'no change' rate here and they moved my date and kept the rate, even though the rate tonight was higher.
Whatever they are doing here needs to be the standard for other UK Hilton.
Whatever they are doing here needs to be the standard for other UK Hilton.
Sep 21, 2021, 10:25 pm
#156
Join Date: Nov 2009
Posts: 284
I am a little confused...I booked a 5 night award stay and they somehow had a king deluxe with an attached meeting room available for the same points as a king standard room so I thought why not, extra bathroom, space, free softdrinks, late checkout (not that i need that), etc. Now I checked my reservation and someone has added an additional reservation to my original reservation of another twin deluxe room. So I have two reservations in my account, a king deluxe/meeting room and a twin deluxe, but am only being charged points for 4 of the 5 nights for the king deluxe (1 night free). Any ideas?
Sep 21, 2021, 10:49 pm
#157
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,469
Just another update on tonights stay - at what has to be one of the best Hilton (service wise) in the world. An pre-upgrade, warm welcome with sweets and a fully functioning lounge. The staff in here are hugely helpful and a great attitude, topping up drinks whilst making sure everyone is looked after. Room was clean, perfectly stocked and ready at my check in 2pm. I actually booked an 'no change' rate here and they moved my date and kept the rate, even though the rate tonight was higher.
Whatever they are doing here needs to be the standard for other UK Hilton.
Whatever they are doing here needs to be the standard for other UK Hilton.
Sep 22, 2021, 12:56 am
#158
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
I am a little confused...I booked a 5 night award stay and they somehow had a king deluxe with an attached meeting room available for the same points as a king standard room so I thought why not, extra bathroom, space, free softdrinks, late checkout (not that i need that), etc. Now I checked my reservation and someone has added an additional reservation to my original reservation of another twin deluxe room. So I have two reservations in my account, a king deluxe/meeting room and a twin deluxe, but am only being charged points for 4 of the 5 nights for the king deluxe (1 night free). Any ideas?
Sep 23, 2021, 12:50 am
#159
Join Date: Aug 2014
Posts: 394
This, I think, was a relic of lockdown London where they give you a normal guest room interconnected to another normal room but they’ve removed the bed and replaced with a meeting room table. AFAIK there are no bedrooms with specifically designed meeting room spaces here.
Would it be dumb to downgrade to a standard room and hope for a Diamond upgrade next June on a 5 night stay? My feeling is it may be pretty busy by then and upgrades won't be forthcoming, so I should just settle for the additional storage area/bathroom. At the same time I imagine there is zero chance of them upgrading the deluxe meeting room to like an executive room or a suite, because then you lose the meeting room.
Sep 23, 2021, 1:29 am
#160
Join Date: Nov 2009
Posts: 284
I think I'd email the hotel and say 'fancy a room back in return for an upgrade to a suite?' and see what you get in return! They can only say no.
Sep 23, 2021, 12:26 pm
#161
Join Date: Sep 2019
Location: Traveling
Programs: Marriott Platinum, Hilton Diamond, BA Gold, IHG Diamond Ambassador
Posts: 107
I think it makes more sense when we look back at London in lockdown, zero business and zero tourists. Hotels were literally doing anything to sell inventory. Heck, some are still yet to reopen. Giving two for one rooms was totally worth it in their eyes - giving them away on points stays was probably a mistake though. I guess when you are giving your directors a report on occupancy projections it still works though!
I think I'd email the hotel and say 'fancy a room back in return for an upgrade to a suite?' and see what you get in return! They can only say no.
I think I'd email the hotel and say 'fancy a room back in return for an upgrade to a suite?' and see what you get in return! They can only say no.
I will say that the executive lounge is much nicer as a space here than in the Conrad. Larger and much better ambience. The evening food isn't huge, but the fresh bread is very welcome.