Feb 15, 2014, 11:38 pm
Last edit by: Sisosig
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108 Rue Saint Lazare, Paris, 75008, France
TEL: 33-1-40084444 FAX: 33-1-42930120
General Manager: Sofia L. Vandaele
HHonors Reward Category: Usually 80000 points or premium
Opened for booking as Hilton 1 Mar 2014
Hotel Information:
Check-in: 3:00 pm; Check-out: 12:00 pm
Smoking: Available
Parking: Valet or Self parking: 30.00 (old info? Website now says both are unavailble)
Pets: Service animals allowed: Yes; Pets allowed: No
Executive Lounge: Yes (suites, executive room and Diamond access)
Location: Link to Google maps; 1 block south Gare Saint-Lazare rail station; close by Sainte-Lazare Metro. Roissybus from CDG info link and link to Google map from Opéra Garnier to property (650 meters via Rue Aubert).
(lower right wiki corner)Hilton Paris Opéra, Paris, France
Hilton Paris Opéra 108 Rue Saint Lazare, Paris, 75008, France
TEL: 33-1-40084444 FAX: 33-1-42930120
General Manager: Sofia L. Vandaele
HHonors Reward Category: Usually 80000 points or premium
Opened for booking as Hilton 1 Mar 2014
Hotel Information:
Check-in: 3:00 pm; Check-out: 12:00 pm
Smoking: Available
Parking: Valet or Self parking: 30.00 (old info? Website now says both are unavailble)
Pets: Service animals allowed: Yes; Pets allowed: No
Executive Lounge: Yes (suites, executive room and Diamond access)
Location: Link to Google maps; 1 block south Gare Saint-Lazare rail station; close by Sainte-Lazare Metro. Roissybus from CDG info link and link to Google map from Opéra Garnier to property (650 meters via Rue Aubert).
Hilton Paris Opera {FRA} (France)
Mar 20, 2018, 7:13 pm
#376
Join Date: Apr 2015
Location: Southern California
Programs: AA EXPlat, 2.4MM; HHonors Diamond
Posts: 580
Recently booked a 5 night stay on points at the Maison Astor - but it will not be open in time (mid April). Hilton moved me to the Paris Opera (executive room) for the same amount of points 
Based on some of the comments here - very much looking forward to the stay - especially given I definitely didnt have enough points to book here originally.
Based on some of the comments here - very much looking forward to the stay - especially given I definitely didnt have enough points to book here originally.
Mar 22, 2018, 3:38 am
#377
Join Date: Mar 1999
Location: Toledo, OH USA
Programs: UA1K, Marriott Titanium, Hilton Diamond, Million-Miler
Posts: 557
Recently booked a 5 night stay on points at the Maison Astor - but it will not be open in time (mid April). Hilton moved me to the Paris Opera (executive room) for the same amount of points Based on some of the comments here - very much looking forward to the stay - especially given I definitely didnt have enough points to book here originally.
Based on some of the comments here - very much looking forward to the stay - especially given I definitely didnt have enough points to book here originally.
Mar 22, 2018, 1:09 pm
#378
Join Date: Oct 2009
Location: Europe
Programs: HH Diamond, IHG Gold, Accor Silver
Posts: 94
We are at the hotel right now. There’s a big convention and that’s why the Executive lounge was closed during the afternoon.
some rude stuff member told us” it’s closed for you because we have a group here” No apology.
the hole day there’s a film team at the hotel and they work at the same floor where our room is located: a team of 30 people, very noisy, every minute they cry “ action” and someone is running along the corridor with heavy boots.
feels like in a madhouse. Front desk refuse to let us change the room “ because we are complet” showing the iphone app with the possibility to reserve at least 5 different room categories doesn’t help, at this moment they don’t understand .
some rude stuff member told us” it’s closed for you because we have a group here” No apology.
the hole day there’s a film team at the hotel and they work at the same floor where our room is located: a team of 30 people, very noisy, every minute they cry “ action” and someone is running along the corridor with heavy boots.
feels like in a madhouse. Front desk refuse to let us change the room “ because we are complet” showing the iphone app with the possibility to reserve at least 5 different room categories doesn’t help, at this moment they don’t understand .
Mar 22, 2018, 1:36 pm
#379
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
Sounds awful. Don't waste your time anymore with useless staff. Call Guest Assistance (or the Diamond Desk) right away and get a case logged. They have the power to move you to alternate property or issue you up to two nights Be My Guest certificate for the inconvenience. Make it clear you are raising a complaint.
Mar 22, 2018, 1:46 pm
#380
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH LTD
Posts: 2,040
We are at the hotel right now. Theres a big convention and thats why the Executive lounge was closed during the afternoon.
some rude stuff member told us its closed for you because we have a group here No apology.
the hole day theres a film team at the hotel and they work at the same floor where our room is located: a team of 30 people, very noisy, every minute they cry action and someone is running along the corridor with heavy boots.
feels like in a madhouse. Front desk refuse to let us change the room because we are complet showing the iphone app with the possibility to reserve at least 5 different room categories doesnt help, at this moment they dont understand .
some rude stuff member told us its closed for you because we have a group here No apology.
the hole day theres a film team at the hotel and they work at the same floor where our room is located: a team of 30 people, very noisy, every minute they cry action and someone is running along the corridor with heavy boots.
feels like in a madhouse. Front desk refuse to let us change the room because we are complet showing the iphone app with the possibility to reserve at least 5 different room categories doesnt help, at this moment they dont understand .
Mar 23, 2018, 9:22 am
#382
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
We are at the hotel right now. There’s a big convention and that’s why the Executive lounge was closed during the afternoon.
some rude stuff member told us” it’s closed for you because we have a group here” No apology.
the hole day there’s a film team at the hotel and they work at the same floor where our room is located: a team of 30 people, very noisy, every minute they cry “ action” and someone is running along the corridor with heavy boots.
feels like in a madhouse. Front desk refuse to let us change the room “ because we are complet” showing the iphone app with the possibility to reserve at least 5 different room categories doesn’t help, at this moment they don’t understand .
some rude stuff member told us” it’s closed for you because we have a group here” No apology.
the hole day there’s a film team at the hotel and they work at the same floor where our room is located: a team of 30 people, very noisy, every minute they cry “ action” and someone is running along the corridor with heavy boots.
feels like in a madhouse. Front desk refuse to let us change the room “ because we are complet” showing the iphone app with the possibility to reserve at least 5 different room categories doesn’t help, at this moment they don’t understand .
Mar 23, 2018, 10:27 am
#383
Join Date: Oct 2009
Location: Europe
Programs: HH Diamond, IHG Gold, Accor Silver
Posts: 94
Thank you guys for all the responses. Actually we went out for diner last night and had a great evening after the hole afternoon was ruined and I was really furious about the situation. Today we decided not to come back to the hotel at noon for a little rest but extended our sightseeing. At the moment the film crew is nearly leaving, one of the crew member even gave me the advise to complain at the front desk and ask for compensation or for a Cadeau!
changing the hotel was not an option, I’m here for vacation in the heart of Paris and don’t want to change to la Defense or elsewhere including packing all the Bagage etc.
today there’s another convention, lounge was closed from 11- 3 pm. At the evening there were always many guests in the lounge, nearly all from the US, I rarely heard any French, just one couple from Germany and one from Sweden. I have the impression that they have not so much regular guests ( fully booked??) and need the things like the convention, film crews etc.
changing the hotel was not an option, I’m here for vacation in the heart of Paris and don’t want to change to la Defense or elsewhere including packing all the Bagage etc.
today there’s another convention, lounge was closed from 11- 3 pm. At the evening there were always many guests in the lounge, nearly all from the US, I rarely heard any French, just one couple from Germany and one from Sweden. I have the impression that they have not so much regular guests ( fully booked??) and need the things like the convention, film crews etc.
By consequence, if they don’t stop this, they will loose the other guests too ( maybe except diamonds staying on points ).
May 17, 2018, 8:01 am
#384
Join Date: May 2003
Location: USA
Programs: AA Gold, Hilton Diamond, Marriott Gold, BA Avios, Delta Skymiles
Posts: 364
March 2019 datews
I am considering staying around March 24th week for Spring Break. I checked online and this property is sold out that week. Does anyone know if that would be accurate? Is there something big going on in Paris that week?
May 17, 2018, 11:26 am
#385
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH LTD
Posts: 2,040
Look at other days before and after. Are they available? European hotels are sometimes slow to release dates far out.
May 17, 2018, 11:44 am
#386
Join Date: May 2003
Location: USA
Programs: AA Gold, Hilton Diamond, Marriott Gold, BA Avios, Delta Skymiles
Posts: 364
May 17, 2018, 12:37 pm
#387
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH LTD
Posts: 2,040
Pretty common in Europe. Going to be in Germany and Austria for 3 weeks starting Tuesday. As I recall, I couldn't book Hilton Munich until about September or October, and some other non-Hiltons until January and February of this year.
Jun 8, 2018, 8:12 am
#388
Join Date: Dec 2009
Location: MIA
Programs: AA GLD for life, HH Gold, SPG gold, Hyatt Plat, Avis Select, TSA pfd
Posts: 99
Rollaway extra
hey, not sure what bed types you are after here.
they have a twin deluxe room which is two singles
an exec room can fit a rollaway at cost per night (70eur)
best for three persons.
or last option is a family room, which is basically two rooms connected and a queen in each. 3/4 persons
Hope this helps
they have a twin deluxe room which is two singles
an exec room can fit a rollaway at cost per night (70eur)
best for three persons.
or last option is a family room, which is basically two rooms connected and a queen in each. 3/4 persons
Hope this helps
Jun 8, 2018, 10:21 pm
#389
Join Date: Jul 2014
Location: Madison, WI (MSN)
Programs: Delta Platinum, Hilton & Marriott Plastic Gold, Chick-fil-A Signature
Posts: 441
Christmas 2017 the executive room with 2 adults and a rollaway for a 13 year old had a rollaway bed set up in the room upon arrival and was made each day. We paid for the executive room - it was not an upgrade. No additional charge (confirmed in advance by manager). This hotel usually emails you after you make a reservation so if you got one of those you could email them back.
Jun 13, 2018, 9:55 am
#390
Join Date: Oct 2015
Programs: BA:Silver (thanks paternity perk) , HH:Diamond
Posts: 190
Believe all rooms apart from the family room have a charge for a rollaway and the regular rooms which are smaller simply cant accommodate the rollaway.shame about the extra charge as the suites aren't cheap.
you can email [email protected] to book in advance, hope you have a great stay ^