Feb 15, 2014, 11:38 pm
Last edit by: Sisosig
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108 Rue Saint Lazare, Paris, 75008, France
TEL: 33-1-40084444 FAX: 33-1-42930120
General Manager: Sofia L. Vandaele
HHonors Reward Category: Usually 80000 points or premium
Opened for booking as Hilton 1 Mar 2014
Hotel Information:
Check-in: 3:00 pm; Check-out: 12:00 pm
Smoking: Available
Parking: Valet or Self parking: 30.00 (old info? Website now says both are unavailble)
Pets: Service animals allowed: Yes; Pets allowed: No
Executive Lounge: Yes (suites, executive room and Diamond access)
Location: Link to Google maps; 1 block south Gare Saint-Lazare rail station; close by Sainte-Lazare Metro. Roissybus from CDG info link and link to Google map from Opéra Garnier to property (650 meters via Rue Aubert).
(lower right wiki corner)Hilton Paris Opéra, Paris, France
Hilton Paris Opéra 108 Rue Saint Lazare, Paris, 75008, France
TEL: 33-1-40084444 FAX: 33-1-42930120
General Manager: Sofia L. Vandaele
HHonors Reward Category: Usually 80000 points or premium
Opened for booking as Hilton 1 Mar 2014
Hotel Information:
Check-in: 3:00 pm; Check-out: 12:00 pm
Smoking: Available
Parking: Valet or Self parking: 30.00 (old info? Website now says both are unavailble)
Pets: Service animals allowed: Yes; Pets allowed: No
Executive Lounge: Yes (suites, executive room and Diamond access)
Location: Link to Google maps; 1 block south Gare Saint-Lazare rail station; close by Sainte-Lazare Metro. Roissybus from CDG info link and link to Google map from Opéra Garnier to property (650 meters via Rue Aubert).
Hilton Paris Opera {FRA} (France)
Apr 11, 2019, 10:47 pm
#421
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I'm in the lounge right now. I checked in Monday around 1-ish. I was upgraded from Superior to Deluxe for my entire stay (6 nights on points). Staff is terrific. Breakfast is ho hum. I'm eating in the restaurant and then moving to the lounge for coffee after breakfast. As usual, a larger selection in the restaurant. (At 35 euro for breakfast, I'm glad it's free; there's no way I'd pay 35 euro for the IMHO meager selections, but then I'm used to Asian breakfasts where there's SE Asian, Indian, American selections and lots of veggies In the restaurant there are eggs, bacon and/or sausage, tomatoes, beans, cereals, a selection of fruit, cold meat and cheese, croissants and pain au chocolat and another pastry. On Tuesday there was a veggie, but not today. .) The spread in the evening is good. The first night I came down to the lounge at 6 and the hot food was gone. I don't know what the meat was (there were green onions in the dish), but they replaced it with fried cheese. For the last two nights, it's been fish which I need to eat more of. Fish, potatoes, an avocado with turkey breast open face sandwich, two salads, raw veggies and a yoghurt sauce. Cheesecake and a chocolate torte. (Last night it was just chocolate chip cookies). Three wines: red, white, rose. No hard stuff that I can see. I'm a lone female, so not having to go out to dinner is nice, even though I'm a foodie. I like the location. I'm walking places in the morning and taking public transportation back in the afternoon.
Café Marco Polo across the street has good food. I like the outside seating area. I had a really good veal dish with a great sauce there last time.
Apr 12, 2019, 9:29 am
#423
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I guess it's a french law either that or that manager was lying. I gave them a good TA review but did complain about no free spirits and this was their response:
Concerning the Executive Lounge, I am sorry to inform you that the french law does not allow us to provide any type of spirits for free. Wine, and beers remain however available and our Chef prepare himself on a daily basis some fresh and delicious "amuses-bouches".
Concerning the Executive Lounge, I am sorry to inform you that the french law does not allow us to provide any type of spirits for free. Wine, and beers remain however available and our Chef prepare himself on a daily basis some fresh and delicious "amuses-bouches".
Apr 12, 2019, 10:13 am
#424
Join Date: May 2003
Location: USA
Programs: AA Gold, Hilton Diamond, Marriott Gold, BA Avios, Delta Skymiles
Posts: 364
I'm in the lounge right now. I checked in Monday around 1-ish. I was upgraded from Superior to Deluxe for my entire stay (6 nights on points). Staff is terrific. Breakfast is ho hum. I'm eating in the restaurant and then moving to the lounge for coffee after breakfast. As usual, a larger selection in the restaurant. (At 35 euro for breakfast, I'm glad it's free; there's no way I'd pay 35 euro for the IMHO meager selections, but then I'm used to Asian breakfasts where there's SE Asian, Indian, American selections and lots of veggies In the restaurant there are eggs, bacon and/or sausage, tomatoes, beans, cereals, a selection of fruit, cold meat and cheese, croissants and pain au chocolat and another pastry. On Tuesday there was a veggie, but not today. .) The spread in the evening is good. The first night I came down to the lounge at 6 and the hot food was gone. I don't know what the meat was (there were green onions in the dish), but they replaced it with fried cheese. For the last two nights, it's been fish which I need to eat more of. Fish, potatoes, an avocado with turkey breast open face sandwich, two salads, raw veggies and a yoghurt sauce. Cheesecake and a chocolate torte. (Last night it was just chocolate chip cookies). Three wines: red, white, rose. No hard stuff that I can see. I'm a lone female, so not having to go out to dinner is nice, even though I'm a foodie. I like the location. I'm walking places in the morning and taking public transportation back in the afternoon.
Apr 12, 2019, 4:07 pm
#427
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
The response from management was back in 2015 when I had my first stay. Last time I was there was in July of 2018 and they've never had any hard liquor in the lounge. I just thought it was weird because every lounge I've been at in Europe has had spirits.
Aug 29, 2019, 4:22 am
#429
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,553
While I haven't stayed at the WA Amsterdam, I don't think the Hilton Opera will come close. I found the Opera to be a 4-star hotel at best, half of the rooms have an internal courtyard (i.e., no) view, and a majority of the rooms are very small. The executive lounge is tiny and breakfast was minimal... with powdered eggs. Need I say more? Since Opera is often fully booked in the summer, I would not anticipate any room upgrade.
Aug 30, 2019, 6:09 pm
#430
Join Date: Jul 2018
Location: MSP
Posts: 475
While I haven't stayed at the WA Amsterdam, I don't think the Hilton Opera will come close. I found the Opera to be a 4-star hotel at best, half of the rooms have an internal courtyard (i.e., no) view, and a majority of the rooms are very small. The executive lounge is tiny and breakfast was minimal... with powdered eggs. Need I say more? Since Opera is often fully booked in the summer, I would not anticipate any room upgrade.
Sep 6, 2019, 1:57 am
#431
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,546
France has separate license for service alcoholic beverages under 18 degrees alcohol (in practice, wine and beer) or over. I suspect that they mean that the lounge does not have the full spirit license. Of course, they may have chosen not to apply for it as it is hard to imagine a major hotel (even one less luxurious than this one on paper) not getting the full license for all of its bars if it applied for it.
Last edited by orbitmic; Sep 6, 2019 at 10:44 am
Sep 6, 2019, 9:08 am
#432
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,593
France has separate license for service alcoholic beverages under 16 degrees alcohol (in practice, wine and beer) or over. I suspect that they mean that the lounge does not have the full spirit license. Of course, they may have chosen not to apply for it as it is hard to imagine a major hotel (even one less luxurious than this one on paper) not getting the full license for all of its bars if it applied for it.
The website shows a bar menu packed full of intoxicating beverages.
Even so, I am surprised that each individual venue needs a licence; the bar, restaurant, room service, conference rooms and venues. Nah. Thats unheard of and again comes back to the general idea that the property is being a bit Hilaryesque with the truth.
Sep 6, 2019, 10:44 am
#433
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,546
And I prefer to personally refrain from assessing whether this would be consistent with what the manager said or not as we only have indirect accounts. He may have said something like: "it would be illegal for us to serve spirits in the lounge" which, if the lounge is not covered by the license would actually be accurate. As mentioned in my earlier answer, it is open to debate whether that might be the hotel's own fault for not applying for the right/full license if this is indeed the case.
The website shows a bar menu packed full of intoxicating beverages.
Even so, I am surprised that each individual venue needs a licence; the bar, restaurant, room service, conference rooms and venues. Nah. Thats unheard of and again comes back to the general idea that the property is being a bit Hilaryesque with the truth.
Even so, I am surprised that each individual venue needs a licence; the bar, restaurant, room service, conference rooms and venues. Nah. Thats unheard of and again comes back to the general idea that the property is being a bit Hilaryesque with the truth.
I don't think the political reference is particularly useful, but to answer on the substance, it really depends. a "licence 4" could have been applied for for the whole hotel activities, or just for the restaurant, specific departments, etc. I'm not privy to the hotel management so I have absolutely no idea what they have or have not done.
Again, I have no interest in defending or criticising the hotel, I have no idea what their situation is, I was just making a factual point to answer a question several people raised.
Sep 6, 2019, 11:02 am
#434
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,593
Its in the brand standard to have a minimum of four spirits in a European Hilton lounge. That means it's up-to the hotel to apply for licences to make that possible.
It's established that Strasbourg and Evian both have spirits in their lounge. I think CDG does as well, but it's years since I last stayed there.
It's established that Strasbourg and Evian both have spirits in their lounge. I think CDG does as well, but it's years since I last stayed there.
Sep 9, 2019, 9:08 pm
#435
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Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
I hadn't gotten around to making a full post but I stayed here for a week when I was in town for work in August and was disappointed. This property really should not be the marquee Hilton property in Paris.
As others have mentioned, the rooms are tiny, though my bathroom was quite large (I booked a deluxe room as the lower level was sold out). My room had an uneven floor that creaked, and a minibar fridge that didn't seem to actually cool anything. The breakfast room is decent, but the exec lounge is sad. No spirits, the wine and beer on offer were both very poor quality, and the food at the happy hour was just strange. I only was there for one evening (was at work until after happy hour ended most days) and they had goat cheese on bread, along side various cheeses. And this is without mentioning other service failures.
When I go back to Paris for work in a few weeks I may just stay at the Hampton Inn again and save my company about 50% of the hotel expense, or stay at one of the numerous Marriott properties in the area.
As others have mentioned, the rooms are tiny, though my bathroom was quite large (I booked a deluxe room as the lower level was sold out). My room had an uneven floor that creaked, and a minibar fridge that didn't seem to actually cool anything. The breakfast room is decent, but the exec lounge is sad. No spirits, the wine and beer on offer were both very poor quality, and the food at the happy hour was just strange. I only was there for one evening (was at work until after happy hour ended most days) and they had goat cheese on bread, along side various cheeses. And this is without mentioning other service failures.
When I go back to Paris for work in a few weeks I may just stay at the Hampton Inn again and save my company about 50% of the hotel expense, or stay at one of the numerous Marriott properties in the area.