Report your Diamond Suite Upgrade success here :)
#1081
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 17,492
Shockingly, this Diamond was upgraded to an honest-to-goodness suite for a 4-night stay over Labor Day weekend at the Saratoga Hilton.
It wasn't an immediate upgrade. It only happened after I went back to the front desk to complain that my originally assigned room had a connecting door. While the suite did have a connecting door to the adjacent room (front desk thought the connecting door was in the living room as opposed to the bedroom), I was still willing to make that tradeoff and have the abundant space of a suite.
As icing on the cake, when I later extended my stay for 3 more nights (separate reservation), I was allowed to keep the same suite.
Saratoga Hilton.
(What's interesting to me is that several of my best suite upgrades ever have taken place in a program, HH, that doesn't really advertise suite upgrades as a possibility for Diamonds. Bonvoy, like Starfraud Preferred Guest before it heavily promotes access to suite upgrades and almost always refuses to upgrade. I think I like the HH way of promising almost nothing and occasionally overdelivering versus the Bonvoy way of promising a lot and almost always underdelivering)
It wasn't an immediate upgrade. It only happened after I went back to the front desk to complain that my originally assigned room had a connecting door. While the suite did have a connecting door to the adjacent room (front desk thought the connecting door was in the living room as opposed to the bedroom), I was still willing to make that tradeoff and have the abundant space of a suite.
As icing on the cake, when I later extended my stay for 3 more nights (separate reservation), I was allowed to keep the same suite.
Saratoga Hilton.
(What's interesting to me is that several of my best suite upgrades ever have taken place in a program, HH, that doesn't really advertise suite upgrades as a possibility for Diamonds. Bonvoy, like Starfraud Preferred Guest before it heavily promotes access to suite upgrades and almost always refuses to upgrade. I think I like the HH way of promising almost nothing and occasionally overdelivering versus the Bonvoy way of promising a lot and almost always underdelivering)
#1082
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
Hilton Hua Hin Resort & Spa
Stayed 2 nights with cash, booked King classic ocean view, upgraded to King Oceanfront Suite
Living room
Lovely views from the terrace
Stayed 2 nights with cash, booked King classic ocean view, upgraded to King Oceanfront Suite
Living room
Lovely views from the terrace
Last edited by thefilipinotraveler; Sep 25, 2023 at 2:55 pm Reason: added the orig room booked.
#1083
DoubleTree by Hilton Amsterdam Centraal Station
I booked a base room on points with fifth-night-free and was provided an Executive Suite. I never felt so special at a hotel! (Perhaps I need to get overseas more.)
#1084
Join Date: Jul 2008
Location: USA
Programs: Hilton Diamond
Posts: 16
What room did you book originally? From the pic the suite looks like not renovated, correct? Were you given breakfast at a restaurant? Many thanks, good travels!
#1085
Join Date: Sep 2020
Location: London
Posts: 14
Summer 2023 Stays
Conrad London St. James
King Guest Room > King One Bedroom Duplex Suite
Hilton London Bankside
King Guest Room > King One Bedroom Suite
Hilton at St George’s Park
King Guest Room > King One Bedroom Suite
Hilton Birmingham Metropole
King Guest Room > King Corner Suite
King Guest Room > King One Bedroom Duplex Suite
Hilton London Bankside
King Guest Room > King One Bedroom Suite
Hilton at St George’s Park
King Guest Room > King One Bedroom Suite
Hilton Birmingham Metropole
King Guest Room > King Corner Suite
#1086
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
When we did the check-in at the EL, we were told that we could either go to the main restaurant for the American breakfast or have it in the EL where they serve continental breakfast. We always have breakfast in the main restaurant when given the options
#1088
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,543
#1090
You clearly have some special charme to achieve that upgrade record!
Conrad London St. James
King Guest Room > King One Bedroom Duplex Suite
Hilton London Bankside
King Guest Room > King One Bedroom Suite
Hilton at St George’s Park
King Guest Room > King One Bedroom Suite
Hilton Birmingham Metropole
King Guest Room > King Corner Suite
King Guest Room > King One Bedroom Duplex Suite
Hilton London Bankside
King Guest Room > King One Bedroom Suite
Hilton at St George’s Park
King Guest Room > King One Bedroom Suite
Hilton Birmingham Metropole
King Guest Room > King Corner Suite
#1093
Join Date: May 2010
Location: LAN/DTW
Programs: IHG Diamond, HH Diamond, Avis Pref, DL Silver, National EE
Posts: 188
Hampton Inn & Suites Cleveland Airport/Middleburg Heights. Booked the cheapest rate, FD asked if they could upgrade me to a suite. I stay here often but this is the first time the FD mentioned an upgrade. I know it's not much but it's better than nothing.
#1094
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,903
Two out of three in London this week.
Booked: Queen Guest Room
Booked: Queen Guest Room
- Curio Hart Shoreditch: Junior Suite
- Doubletree Victoria: Junior Suite
- London Metropole - no upgrade and a thoroughly depressing experience all round!
#1095
Join Date: Jan 2007
Location: BOS
Programs: Hilton Diamond, AA Plat
Posts: 161
Conrad Midtown NYC, 1 night (reward redemption, 2 queen). (This was in August, late to post). Upgraded upon arrival to a 2 room suite, teddy bears for my kids, and an offer of a free meal for my (visibally sad looking) 10 year old daughter (nasueated from the BOS to NYC Acela ride). Edited to add: Amazing location, we walked everywhere we were aiming to, and lovely service all around.