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Old Apr 2, 2002, 8:30 am
  #151  
 
Join Date: Aug 1999
Location: Bethlehem, PA USA
Posts: 114
I also sent him emails regarding certain thing I needed and have heard from his very helpful assistant Kathy. They are gems.
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Old May 1, 2002, 9:01 pm
  #152  
 
Join Date: Apr 2001
Posts: 245
In two days, an issue was resolved in a way that was more than fair. [email protected] still works.
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Old May 3, 2002, 6:35 pm
  #153  
Moderator, Argentina and FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: MIA / EZE
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special hhonors email for flyertalk still active?

I remember Adam Burke had announced this special email for FTers. Is it still in operation, and have you guys been using it? Im looking at a potential situation where I could really use some special help with a reservation so I would appreciate knowing what the service was like when using this email. Thanks.

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Gaucho100K
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Old May 3, 2002, 6:40 pm
  #154  
 
Join Date: May 1999
Posts: 6,084
Check this thread: http://www.flyertalk.com/forum/Forum57/HTML/003727.html
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Old May 3, 2002, 6:52 pm
  #155  
Moderator, Argentina and FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,681
Thanks!! I think that will solve my problem.

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Gaucho100K
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Old May 4, 2002, 8:05 pm
  #156  
 
Join Date: May 2001
Location: pdx
Posts: 860
I emailed a query last week and it was answered within 24 hrs using the FT email address.
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Old May 5, 2002, 12:10 pm
  #157  
Moderator, Argentina and FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,681
I just shot off an email, lets see how they respond. Thanks for the tips.
Gaucho100K is offline  
Old May 6, 2002, 11:19 am
  #158  
Moderator, Argentina and FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,681
Happy to report that Hilton got back to me regarding my email today. The FT email line seems to be working!!!
Gaucho100K is offline  
Old May 6, 2002, 11:23 am
  #159  
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
 
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
WAIT GAUCHO!!!!

You did not personally page Adam Burke?

HOW dare you not follow that procedure... how can you complain if you follow the Hilton procedure?

Glad to hear you received the service you did... mirrors my experiences.

William
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Old Jun 25, 2002, 7:48 pm
  #160  
 
Join Date: Nov 2000
Location: San Francisco Bay Area
Programs: Many
Posts: 2,496
[email protected] undeliverable?

Just sent an Email to this address and it got bounced back as undeliverable.

The exact message was:

User not listed in public Name & Address Book
[email protected]




unagi1 is offline  
Old Jun 26, 2002, 6:15 am
  #161  
 
Join Date: Jul 2000
Location: The Villages, Florida
Posts: 1,334
I have not tried this morning, but there was a problem yesterday with their system. My email was to someone else there, but it also got bounced back.
fscher is offline  
Old Jun 26, 2002, 6:19 am
  #162  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330



Perhaps they use WorldCom as a server?
ozstamps is offline  
Old Jun 26, 2002, 6:29 am
  #163  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330

From: <[email protected]>

To: <[email protected]>

Subject: Undeliverable message

Date: Wednesday, 26 June 2002 10:22 PM

------- Failure Reasons --------

User not listed in public Name & Address Book

[email protected]


ozstamps is offline  
Old Jun 26, 2002, 10:05 am
  #164  
 
Join Date: Nov 2001
Location: California
Posts: 358
I had the same problem yesterday sending to a person at hilton. I guess I will try again today.
rbernheim is offline  
Old Jun 26, 2002, 11:40 am
  #165  
 
Join Date: Sep 2001
Location: TUS
Programs: AA Plt, HH Diamond, IHG Plt
Posts: 268
I, too, have had problems trying to contact them. All emails were bounced back as non deliverable. Hope they get it fixed soon so they can continue their great service.
ernie8575 is offline  


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