[email protected]
May 2, 2003, 3:38 pm
#211
Suspended
Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
What has been the recent response time from [email protected]?
May 2, 2003, 4:55 pm
#212
Join Date: Mar 2000
Posts: 471
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cactuspete:
What has been the recent response time from [email protected]?</font>
What has been the recent response time from [email protected]?</font>
May 2, 2003, 5:33 pm
#214
In Memoriam
Join Date: May 1999
Location: PVD
Posts: 1,560
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by smooth:
I sent 2 e-mails in the last 20 days. Both times got zero response to my simple request to post missing credit. Strange. </font>
I sent 2 e-mails in the last 20 days. Both times got zero response to my simple request to post missing credit. Strange. </font>
p.s. Nice to see you again, Smoooooooooooth!
May 2, 2003, 7:26 pm
#215
Join Date: Aug 2001
Location: IN and NV
Posts: 1,006
I too requested missing stay credits...or so I thought...and got no response.
What I discovered was that 21 days from the date of the stay had not gone by so my request was never actually sent through from the website.
When 21 days had passed I resubmitted the request and the stay credits and points appeared within about three days.
What I discovered was that 21 days from the date of the stay had not gone by so my request was never actually sent through from the website.
When 21 days had passed I resubmitted the request and the stay credits and points appeared within about three days.
May 5, 2003, 4:34 pm
#217
Join Date: Mar 2000
Posts: 471
I finally got a response to my two earlier e-mails, signed by Melanie. The missing credit have been posted.
Looks like [email protected] is still a good address. A bit slower than before but still good.
Looks like [email protected] is still a good address. A bit slower than before but still good.
Some delay, but in the end, excellent service. 
May 6, 2003, 7:12 am
#221
Join Date: May 2001
Location: ORF & AUS; I have an ex-wife and and an ex-house in both cities.
Programs: AA Gold, DL GM, Hilton Diamond, SPG Gold
Posts: 891
Melanie took care of me. I must have been the only SILVER with 20 stays YTD. She fixed it.
Now I am gold this week and will be back to Diamond next week.
Now I am gold this week and will be back to Diamond next week.
Sep 29, 2003, 9:08 am
#223
Join Date: May 2001
Location: Phoenix
Programs: UA1k;HH Gold;MR Gold
Posts: 6,112
[email protected] dead again?
Anyone used this lately?
I sent an email on Sept 19- not even an acknowledgement yet
I sent an email on Sept 19- not even an acknowledgement yet
Sep 29, 2003, 12:24 pm
#225
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
"active" address?
The blue official FT link at top of this forum says:
The Hilton HHonors program has established a private enhanced member service especially for FlyerTalkers.
For customer service related to your HHonors accounts, please direct queries to: [email protected]
FlyerTalk gratefully acknowledges this special benefit for its members.
Which despite Jan's typing error seems to be correct?
================================================== ===
[This message has been edited by ozstamps (edited 09-29-2003).]
The blue official FT link at top of this forum says:
The Hilton HHonors program has established a private enhanced member service especially for FlyerTalkers.
For customer service related to your HHonors accounts, please direct queries to: [email protected]
FlyerTalk gratefully acknowledges this special benefit for its members.
Which despite Jan's typing error seems to be correct?
================================================== ===
[This message has been edited by ozstamps (edited 09-29-2003).]