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Old Apr 2, 2023, 5:01 pm
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Last edit by: cblaisd
Hilton Properties Devalued 5k → 10k & 10k → 20k for standard award:

[NAME] [OLD RATE] [NEW RATE]

Loyalty Lobby Article with the List of Hotels that Changed: https://loyaltylobby.com/2019/06/17/hilton-honors-award-chart-changes-june-2019/
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Consolidated "Points Devaluation" thread

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Old Mar 5, 2017 | 12:54 pm
  #1126  
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(continued)

La Bagnaia Golf & Spa Resort, Siena (Italy)
HH points 169,000 (Premium room rewards, Queen superior room)
€418 Honors Discount rate (P&M rate)
€0,0024733 value per HH point

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Old Mar 6, 2017 | 2:04 am
  #1127  
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Hilton Budapest Castle

Standard Room

Before 12.000 Points + ~ 45 €

Now 12.000 Points + ~ 100 €
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Old Mar 6, 2017 | 2:34 am
  #1128  
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Thank goodness i booked Hilton Vilamoura 2 weeks ago before the new slider was introduced

Booked 5 nights end of June on points for 30,000 a night with 5th night free
= 120,000 points total

Now under new system its either 60,000 a night with 5th night free 240,000 points total
or
120,000 points plus 1008 Euros cash......
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Old Mar 6, 2017 | 2:49 am
  #1129  
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Originally Posted by moral_low_ground
So what's the official verdict (from Lauren) on what seems like an outright lie from Hilton ?

Like most others, I just priced up a C+P for the HGI in Dubai. Last week it was 183 AED + 12K and now (with the new system) it is 256 AED + 12K.

Base cost is still the same (ie 30K per room) but it is clear that the C+P has gone up despite the promise that it would not exceed previous ?
Yes, Points and Money were the only way of spending points at Hilton Honors, where Hilton Honors could compete with IHG.

That is over now.
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Old Mar 6, 2017 | 3:18 am
  #1130  
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Originally Posted by PaulH1
Thank goodness i booked Hilton Vilamoura 2 weeks ago before the new slider was introduced

Booked 5 nights end of June on points for 30,000 a night with 5th night free
= 120,000 points total

Now under new system its either 60,000 a night with 5th night free 240,000 points total
or
120,000 points plus 1008 Euros cash......
Whilst there are as few benefits, I honestly can't see how Hilton / Lauren can say that things have not got worse.

I am simply not seeing any rooms at the capped points rate or lower at many hotels which begs the question as to how they can claim that the cap is still in place. This does seem to be false at many hotels.

It would be nice if Lauren could respond to these issues as currently loyalty to Hilton is deteriorating faster than a chocolate teapot with boiling water!!
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Old Mar 6, 2017 | 4:34 am
  #1131  
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Originally Posted by PaulH1
Thank goodness i booked Hilton Vilamoura 2 weeks ago before the new slider was introduced

Booked 5 nights end of June on points for 30,000 a night with 5th night free
= 120,000 points total

Now under new system its either 60,000 a night with 5th night free 240,000 points total
or
120,000 points plus 1008 Euros cash......
Yes, this is a huge increase. I really like this hotel and they treat Gold/Diamond really well with upgrades. Its a shame they are asking for double the amount of points.
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Old Mar 6, 2017 | 5:48 am
  #1132  
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I think now the dust settled it is clear what is happening:

1. There is no more low/high season.
2. All redemptions for standard room are based on monetary value of 0.005 to 0.0055 $/point.
3. Number of points for standard room is capped at what was the high season (or maximal) number of points under the old tier system.

Practical implications:

1. As there is no more low season redemption - huge devaluation. I'm sure Hilton would say the prices would be lower and therefore required points will be lower - but the value was always was in the shoulder seasons (when points are low and prices are already high). No wonder Hilton plugged that hole.
2. If one redeemed only at high season - there will be no change.
3. The cap for standard room can change anytime and without an established tier system it will only go up and will do it without anyone noticing, or any advance notice.

Personally, as I'm using the points only in the old high season where points redemption saves me a very substantial sum in taxes - it would not affect me much, but still, I have to give it to Hilton - managing to cover a huge devaluation in a great spin off. Most customers would not even realize that the change is so bad.
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Old Mar 6, 2017 | 6:39 am
  #1133  
 
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Originally Posted by thealphalion
What HH's IT should do is put a cap / limit on the hotels points redemption rate so that the hotels cannot set redemption rates higher than previously.
A hotel's IT department isn't responsible for determining the points rate for every hotel in the chain. That's not what IT departments do.
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Old Mar 6, 2017 | 7:48 am
  #1134  
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Hilton Athens went from 16,000 points and 59 euro to 16,000 points and 154euro. $100 up.
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Old Mar 6, 2017 | 8:11 am
  #1135  
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Originally Posted by MD/DC Flyer
I think now the dust settled it is clear what is happening:

1. There is no more low/high season.
2. All redemptions for standard room are based on monetary value of 0.005 to 0.0055 $/point.
3. Number of points for standard room is capped at what was the high season (or maximal) number of points under the old tier system.

Practical implications:

1. As there is no more low season redemption - huge devaluation. I'm sure Hilton would say the prices would be lower and therefore required points will be lower - but the value was always was in the shoulder seasons (when points are low and prices are already high). No wonder Hilton plugged that hole.
2. If one redeemed only at high season - there will be no change.
3. The cap for standard room can change anytime and without an established tier system it will only go up and will do it without anyone noticing, or any advance notice.

Personally, as I'm using the points only in the old high season where points redemption saves me a very substantial sum in taxes - it would not affect me much, but still, I have to give it to Hilton - managing to cover a huge devaluation in a great spin off. Most customers would not even realize that the change is so bad.
Exactly.

The only theoretical benefits are:

- High season redemption when your account is slightly short of the points needed for the full award. You have 65k, award is 70k, now you can get full "value" from the 65k.
- Really, really low rate at a property that charges junk fees. Now, you might be willing to accept 0.005 if it also gets you out of a resort fee. These are undoubtedly going to be pretty rare. Maybe Vegas in the summer? Are there cheap Hiltons there that charge resort fees? (My only experience there is HGVC - no resort fee.)
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Old Mar 6, 2017 | 11:26 am
  #1136  
 
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To be hhonest, the worst part about the new program is that we now live in a world with only one major points/miles program with redundant letters in the spelling.

American Airlines' AAdvantage is the lone survivor of this once thriving clever marketing gimmick. It's a sad day indeed.
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Old Mar 6, 2017 | 12:21 pm
  #1137  
 
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Originally Posted by jeffandnicole
A hotel's IT department isn't responsible for determining the points rate for every hotel in the chain. That's not what IT departments do.
Hilton IT has a hard time keeping the website up. It is clearly not an IT issue with the crazy jump in prices for hotels. This is what Hilton wants... devalue the points. Make points it's own currency and totally control the exchange rate base on demand, location and hotel operators wants/needs.

If you have a lot of points like me, it is like we all invested in the Yugoslavia Dinar.. yesterday something was 30,000 today over 1 million.

Clearly a major devaluation sold as enhancements.
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Old Mar 6, 2017 | 12:46 pm
  #1138  
 
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Just to add another data point with existing P&M reservations:

DoubleTree by Hilton Hotel Niagara Falls New York, June 21-23 was $146 + 32,000 now $286 + 32,000 points

DoubleTree by Hilton Hotel Toronto Downtown, June 24-25 was CAD 199.69 + 32,000 now CAD 264.00 + 32,000 points
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Old Mar 6, 2017 | 12:58 pm
  #1139  
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Originally Posted by valuetactics
To be hhonest, the worst part about the new program is that we now live in a world with only one major points/miles program with redundant letters in the spelling.

American Airlines' AAdvantage is the lone survivor of this once thriving clever marketing gimmick. It's a sad day indeed.
Even they sneakily dropped an A from Admiral's Club. (At least, I'm pretty sure it used to be AAdmiral's Club...)
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Old Mar 6, 2017 | 1:36 pm
  #1140  
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Originally Posted by MD/DC Flyer
.. I have to give it to Hilton - managing to cover a huge devaluation in a great spin off. Most customers would not even realize that the change is so bad.
yes delta and hilton truly excelled in the art of screwing points users...
next both will eliminate standard awards and voila - a cashback program with fake currency they can manipulate at will
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