Premium Room Reward only at certain properties - Major Devaluation of HH points
Oct 13, 2011, 12:33 pm
#136
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
voc6 - in all seriousness it may be worth your while contacting the media on this one. big bad evil corporation ruins the honeymoon of the ordinary person trying their best to make the best of a bad economy in using points... these tough economic times etc. don't mean to make light of your situation at all but this is the kind of salaciousness that makes front page stories and will help the rest of us out by really putting these guys on the back foot. i would consider contacting media outlets and put that crying back on when you do so
Oct 13, 2011, 12:36 pm
#137
Join Date: Sep 2011
Posts: 480
voc6 - in all seriousness it may be worth your while contacting the media on this one. big bad evil corporation ruins the honeymoon of the ordinary person trying their best to make the best of a bad economy in using points... these tough economic times etc. don't mean to make light of your situation at all but this is the kind of salaciousness that makes front page stories and will help the rest of us out by really putting these guys on the back foot. i would consider contacting media outlets and put that crying back on when you do so
Oct 13, 2011, 12:36 pm
#138
Join Date: Feb 2011
Posts: 422
voc6 - in all seriousness it may be worth your while contacting the media on this one. big bad evil corporation ruins the honeymoon of the ordinary person trying their best to make the best of a bad economy in using points... these tough economic times etc. don't mean to make light of your situation at all but this is the kind of salaciousness that makes front page stories and will help the rest of us out by really putting these guys on the back foot. i would consider contacting media outlets and put that crying back on when you do so
Oct 13, 2011, 12:44 pm
#139
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
[QUOTE=voc6;17268671]
If you request, I can checked with our reservation to nogociate a special room rate for you? QUOTE]
Ummm, I am curious about what special rate they can offer you. I know you are looking for the best case scenario, but it won't hurt to let your other alternatives open.
Anyway, Moorea's rate is about 60% of BBN's (say, an OWB in BBN sells at XPF 55000 only sells at XPF 35000 at Moorea). So if Moorea can offer you a good rate, it makes more economic sense to book Moorea with cash and use those points to WA Grand Wailea or Maldives, if this premium room scheme only impacts FP hotels, as Hilton claims.
If you request, I can checked with our reservation to nogociate a special room rate for you? QUOTE]
Ummm, I am curious about what special rate they can offer you. I know you are looking for the best case scenario, but it won't hurt to let your other alternatives open.
Anyway, Moorea's rate is about 60% of BBN's (say, an OWB in BBN sells at XPF 55000 only sells at XPF 35000 at Moorea). So if Moorea can offer you a good rate, it makes more economic sense to book Moorea with cash and use those points to WA Grand Wailea or Maldives, if this premium room scheme only impacts FP hotels, as Hilton claims.
Oct 13, 2011, 12:50 pm
#140
Join Date: Apr 2005
Location: NYC
Posts: 1,756
[QUOTE=lewende;17268764]
Ha! you wish. I checked Maldives as well, same situation. Maldives was available as late as Tuesday (11th) but now nothing is available (You can still choose 37.5k for a TWIN BEACH VILLA but as soon as you select that you get the message:"Your selected rate is no longer available. Please re-select rooms/rates."). It almost like someone at Hilton is going through all the category 7 and make changes one by one.
If you request, I can checked with our reservation to nogociate a special room rate for you? QUOTE]
Ummm, I am curious about what special rate they can offer you. I know you are looking for the best case scenario, but it won't hurt to let your other alternatives open.
Anyway, Moorea's rate is about 60% of BBN's (say, an OWB in BBN sells at XPF 55000 only sells at XPF 35000 at Moorea). So if Moorea can offer you a good rate, it makes more economic sense to book Moorea with cash and use those points to WA Grand Wailea or Maldives, if this premium room scheme only impacts FP hotels, as Hilton claims.
Ummm, I am curious about what special rate they can offer you. I know you are looking for the best case scenario, but it won't hurt to let your other alternatives open.
Anyway, Moorea's rate is about 60% of BBN's (say, an OWB in BBN sells at XPF 55000 only sells at XPF 35000 at Moorea). So if Moorea can offer you a good rate, it makes more economic sense to book Moorea with cash and use those points to WA Grand Wailea or Maldives, if this premium room scheme only impacts FP hotels, as Hilton claims.
Last edited by yoyo; Oct 13, 2011 at 12:56 pm
Oct 13, 2011, 12:51 pm
#141
Join Date: Jan 2008
Posts: 16
I feel like I keep falling on deaf ears! I just switched to Hilton in July (when I got engaged and we decided we would go to FP for our honeymoon), so I'm only Gold with them and I don't think they care if you don't have the top status. I'm so tired of people on the phone telling me, "Well they have rooms available but it is a very popular destination so they are all booked" when I know that is BS. Prior to switching to Hilton, I made a spreadsheet with all of the hotel options and how many points I could earn in time (lol, I'm a spreadsheet dork!) and in July the King lagoon view suite (BBN) and king garden bungalow with pool (Moorea) were listed as the standard rooms (I was comparing different types of rooms at all the chains!).
I hate complaining and wedding planning is stressful enough in itself! However, I may contact consumerist to see if that helps with anything. At this point, I'm just so drained....I read these boards but even just reading them brings tears to my eyes every time (and I'm not usually a crier!). And I don't even know how to complain because I still don't even have enough points in my account yet. (The cc points haven't even posted yet because I just got the card in the mail 2 days ago....go figure!) I should have opened the Starwood card or Priority Club.
I hate complaining and wedding planning is stressful enough in itself! However, I may contact consumerist to see if that helps with anything. At this point, I'm just so drained....I read these boards but even just reading them brings tears to my eyes every time (and I'm not usually a crier!). And I don't even know how to complain because I still don't even have enough points in my account yet. (The cc points haven't even posted yet because I just got the card in the mail 2 days ago....go figure!) I should have opened the Starwood card or Priority Club.
Oct 13, 2011, 12:54 pm
#142
Join Date: Jul 2011
Programs: AA EXP; HH Diamond
Posts: 191
Similar -
For Hilton Sanya Resort and Spa, some room types are available at standard point rates when searching, however once logged in, NONE of the room types are available for ANY point rate, for ANY time period for the entire year 2012.
This is even not a super high end location. Their standard rate is about $300 for the regular "deluxe king" or "deluxe twin" rooms.
For Hilton Sanya Resort and Spa, some room types are available at standard point rates when searching, however once logged in, NONE of the room types are available for ANY point rate, for ANY time period for the entire year 2012.
This is even not a super high end location. Their standard rate is about $300 for the regular "deluxe king" or "deluxe twin" rooms.
Same as posted by others earlier in this thread:
Tried booking a Saturday night stay next month at the Hilton Whistler Resort and Spa. All room types are available at standard point rates when searching, which then all promptly disappear once one is selected and I log in. All that remains are basic rooms at the cash & points rate ($81 + 25,000 points for a $130 room).
Tried booking a Saturday night stay next month at the Hilton Whistler Resort and Spa. All room types are available at standard point rates when searching, which then all promptly disappear once one is selected and I log in. All that remains are basic rooms at the cash & points rate ($81 + 25,000 points for a $130 room).
Oct 13, 2011, 12:54 pm
#143
Join Date: Feb 2003
Location: On strike
Posts: 8,135
I PM'ed Gary Leff and Ric Garrido last night to make sure they were aware of this development. They're now on the case:
http://boardingarea.com/blogs/viewfr...st-properties/
http://boardingarea.com/blogs/loyalt...ilton-resorts/
Mommy Points has also picked up on this. The more pressure, the better:
http://boardingarea.com/blogs/mommyp...ion-happening/
http://boardingarea.com/blogs/viewfr...st-properties/
http://boardingarea.com/blogs/loyalt...ilton-resorts/
Mommy Points has also picked up on this. The more pressure, the better:
http://boardingarea.com/blogs/mommyp...ion-happening/
Last edited by beltway; Oct 13, 2011 at 1:01 pm
Oct 13, 2011, 12:55 pm
#144
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
This situation which fleeces customers serves Hilton HQ's more immediate term material interests far more than it serves independently-owned HHonors-affiliated properties. Now you (ought to) know where the responsibility for this customer-unfriendly situation rests: with Hilton Corporate (the parent/brand owner).
I've said it before and I'll say it again: Hilton HHonors management is to the US hotel industry what Delta SkyMiles management is to the US airline industry.
I've said it before and I'll say it again: Hilton HHonors management is to the US hotel industry what Delta SkyMiles management is to the US airline industry.
Oct 13, 2011, 1:02 pm
#145
Join Date: Jul 2011
Location: Los Angeles, CA
Posts: 423
I read these boards but even just reading them brings tears to my eyes every time (and I'm not usually a crier!). And I don't even know how to complain because I still don't even have enough points in my account yet. (The cc points haven't even posted yet because I just got the card in the mail 2 days ago....go figure!) I should have opened the Starwood card or Priority Club.
Oct 13, 2011, 1:03 pm
#146
Join Date: Aug 2010
Location: SLC
Programs: HH Gold, PC Plat, CO/UA, WN
Posts: 120
I'm a bit confused about this, particularly with regard to the WA Beach House. I've been saving up points for a stay there for quite a while now, and I just checked the availability in the off-season (summer), and I got a slamming deal. Here's a screenshot for reference:
37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...
There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...
There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
Oct 13, 2011, 1:05 pm
#147
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,822
I'm a bit confused about this, particularly with regard to the WA Beach House. I've been saving up points for a stay there for quite a while now, and I just checked the availability in the off-season (summer), and I got a slamming deal. Here's a screenshot for reference:
37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...
There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...
There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
Oct 13, 2011, 1:05 pm
#148
Join Date: Apr 2005
Location: NYC
Posts: 1,756
I'm a bit confused about this, particularly with regard to the WA Beach House. I've been saving up points for a stay there for quite a while now, and I just checked the availability in the off-season (summer), and I got a slamming deal. Here's a screenshot for reference:
37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...
There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
37.5k at each Maldives location per night. It turns out I could book all 5 nights of my stay right now, and not even have to save any more points. I thought it was going to be 50k per night. Now I'm wondering if this will backfire, and if they'll cancel my reservation if I do book it...
There are some ridiculous redemptions though, up to 1.4m points per night. However, the King Water Villa looks good enough to me, and this rate is crazy low.
Oct 13, 2011, 1:08 pm
#150
Join Date: Dec 2003
Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
Posts: 3,510
In the last 10 days, I've booked four-night AXON awards at:
Conrad Singapore
Conrad Hong Kong
Conrad Tokyo
I also booked four nights at the Conrad Bali for 119,000 points.
Both the Hilton and the DT in Kuala Lumpur have some small premium point redemptions (like 25K for an executive room at the Hilton, 15K at the DT). Conrad HKG and KUL properties also have attractive points and money rewards.
Had no problems getting awards for any of the dates I wanted.
So IME, I'm not yet ready to say the sky is falling. I'm getting very good value out of my HH points at these properties.
Conrad Singapore
Conrad Hong Kong
Conrad Tokyo
I also booked four nights at the Conrad Bali for 119,000 points.
Both the Hilton and the DT in Kuala Lumpur have some small premium point redemptions (like 25K for an executive room at the Hilton, 15K at the DT). Conrad HKG and KUL properties also have attractive points and money rewards.
Had no problems getting awards for any of the dates I wanted.
So IME, I'm not yet ready to say the sky is falling. I'm getting very good value out of my HH points at these properties.