voc6 - in all seriousness it may be worth your while contacting the media on this one. big bad evil corporation ruins the honeymoon of the ordinary person trying their best to make the best of a bad economy in using points... these tough economic times etc. don't mean to make light of your situation at all but this is the kind of salaciousness that makes front page stories and will help the rest of us out by really putting these guys on the back foot. i would consider contacting media outlets and put that crying back on when you do so