Jun 19, 2013, 11:13 am
Last edit by: jerry a. laska
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The 59th floor Executive Lounge has opened again today (Sunday, 1st Sept. 2013) after an extensive refurbishment. Pictures of the new lounge can be seen here:
New Exec Lounge Pictures by infoworks
10 Things to do while at the Hong Kong Conrad by wideman
The 59th floor Executive Lounge has opened again today (Sunday, 1st Sept. 2013) after an extensive refurbishment. Pictures of the new lounge can be seen here:
New Exec Lounge Pictures by infoworks
10 Things to do while at the Hong Kong Conrad by wideman
Conrad Hong Kong {HKG}
Aug 15, 2018, 8:58 am
#466
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
Have always struggled with Hong Kong hotels with the cost vs value equation, and until this week had never considered a hotel room at $400 a night to be value, Conrad HK changed my mind, and while I won’t be a frequent visitor, will be treating myself again in the future. Great service, great views and breakfast in the restaurant very good.
Hong Kong properties (per m2) are among the highest in the world !
Oct 3, 2018, 8:18 pm
#467
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
I am a diamond, so I don’t have issues getting Exec lounge access at the Conrad Hong Kong. I emailed the Conrad to confirm Exec Lounge access for my parents who are Gold. And someone replied back that “Regret to inform you that Hilton Honors Gold member does not include Executive Lounge Access.” Is this changed? I thought that’s how they give the free breakfast option - through the lounge? Is this no longer the case? I want to prepare my parents before they arrive.
Oct 3, 2018, 8:33 pm
#468
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,703
I am a diamond, so I don’t have issues getting Exec lounge access at the Conrad Hong Kong. I emailed the Conrad to confirm Exec Lounge access for my parents who are Gold. And someone replied back that “Regret to inform you that Hilton Honors Gold member does not include Executive Lounge Access.” Is this changed? I thought that’s how they give the free breakfast option - through the lounge? Is this no longer the case? I want to prepare my parents before they arrive.
Oct 3, 2018, 9:09 pm
#469
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
Oct 3, 2018, 9:33 pm
#470
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
If that's no longer true, it would be a big change.
Oct 3, 2018, 10:55 pm
#471
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
they said "we noted you were a diamond last time you were here. We treat you as diamond" (Iwas a silver) ...made me feel really great
Oct 4, 2018, 12:27 am
#472
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
That's what I had thought too! Is this one of the changes under new management?
Oct 4, 2018, 10:58 am
#473
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I am a diamond, so I don’t have issues getting Exec lounge access at the Conrad Hong Kong. I emailed the Conrad to confirm Exec Lounge access for my parents who are Gold. And someone replied back that “Regret to inform you that Hilton Honors Gold member does not include Executive Lounge Access.”
Are your parents staying on their own, or will you be there? If you are there and book two rooms under your name (one for you and one for your parents), your parents may get lounge access. If your parents are staying on their own, one option is to book a room in your name with your parents as additional guests. When checking in, they can say you are not traveling with them and will arrive later (hence they don't have your passport). That way your parents should get Diamond benefits.
Oct 4, 2018, 2:43 pm
#474
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
@anabolism my parents will on their own, so I won't be there. They are actually booking with points or a voucher (don't know which). In either case, I won't be able to help book their hotel under my name. Hoping they get upgraded to an exec room under their own status. Will update when we find out - they travel next month.
Oct 4, 2018, 5:23 pm
#475
Join Date: Oct 2011
Location: WSSS/RCTP
Programs: SQ KF, A3 Gold, CI Dynasty, UA MileagePlus, ANA AMC, HH Gold, M&C Gold, SPG Gold
Posts: 317
I believe they are just giving you a standard, by the book answer. When you’re physically there to check in, they’ll most probably give an upgrade to exec room.
That’s what happened to me as a Gold.
Can you imagine them promising lounge access to a non-Diamond on a black and white correspondence? Which is against Hilton policy?
That’s what happened to me as a Gold.
Can you imagine them promising lounge access to a non-Diamond on a black and white correspondence? Which is against Hilton policy?
Oct 5, 2018, 12:48 am
#476
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 968
I have had the pleasure of staying at the Conrad HK as a day room guest on a couple of occasions recently. Diamond got me a very high floor and a suite. A bottle of Australian Merlot, chocolates and a fruit plate were provided. Superb service, very comfortable beds (I rested after an overnight flight from Europe) and big bathrooms. The rate for the day room was very attractive on both occasions and I checked in around 08.00 and checked out at 18.00. Although it is a ride into town, I enjoyed my stays. I normally stay at the Novotel CityGate but its day rates are high (matched Conrad) and you can't check in until at least 14.00 and check out at 22.00 - hardly a day room. Had a tasty Bolognese for some comfort food for lunch in my room.
Didn't use the lounge except to check out and have a quick drink before leaving. It was busy but has a great view over the harbor. Again, great staff and service.
Uber between the airport and the city took about 30 minutes each way despite it being rush hour. Will be using it again.
Didn't use the lounge except to check out and have a quick drink before leaving. It was busy but has a great view over the harbor. Again, great staff and service.
Uber between the airport and the city took about 30 minutes each way despite it being rush hour. Will be using it again.
Last edited by CHCflyer; Oct 5, 2018 at 12:50 am Reason: Adding further info
Oct 5, 2018, 6:28 am
#477
Join Date: Apr 2001
Posts: 245
CHCflyer, I'm curious about the wine. Was it a part of your day-room package? Or does it now come automatically with the fruits and chocolates, however long the suite stay may be? If so, it must be an enhancement recently introduced by the "new management" that AtomicLush mentions in Posting 699. Does anyone know who, or which company, took over management of this property?
Oct 5, 2018, 7:03 am
#478
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
We are returning to Conrad Hong Kong in 2 weeks time for our wedding anniversary as Diamond
Had such a fantastic stay last year we really wanted to return
Service was amazing from start to finish
Staff in lounge extended us the most friendly personal service and made us feel very special
At afternoon tea there was a very nice homemade apple crumble with fresh cream
In the evening staff in lounge came over to advise alcohol service was about to stop and offered us fresh drinks
We were given a very late checkout of 9pm and a personal goodbye by various managers
Lots of nice extras like Chinese tea brought to room most nights made the stay very memorable
Had such a fantastic stay last year we really wanted to return
Service was amazing from start to finish
Staff in lounge extended us the most friendly personal service and made us feel very special
At afternoon tea there was a very nice homemade apple crumble with fresh cream
In the evening staff in lounge came over to advise alcohol service was about to stop and offered us fresh drinks
We were given a very late checkout of 9pm and a personal goodbye by various managers
Lots of nice extras like Chinese tea brought to room most nights made the stay very memorable
Last edited by PaulH1; Oct 5, 2018 at 9:30 am
Oct 5, 2018, 9:43 pm
#479
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,703
We are returning to Conrad Hong Kong in 2 weeks time for our wedding anniversary as Diamond
Had such a fantastic stay last year we really wanted to return
Service was amazing from start to finish
Staff in lounge extended us the most friendly personal service and made us feel very special
At afternoon tea there was a very nice homemade apple crumble with fresh cream
In the evening staff in lounge came over to advise alcohol service was about to stop and offered us fresh drinks
We were given a very late checkout of 9pm and a personal goodbye by various managers
Lots of nice extras like Chinese tea brought to room most nights made the stay very memorable
Had such a fantastic stay last year we really wanted to return
Service was amazing from start to finish
Staff in lounge extended us the most friendly personal service and made us feel very special
At afternoon tea there was a very nice homemade apple crumble with fresh cream
In the evening staff in lounge came over to advise alcohol service was about to stop and offered us fresh drinks
We were given a very late checkout of 9pm and a personal goodbye by various managers
Lots of nice extras like Chinese tea brought to room most nights made the stay very memorable
Oct 6, 2018, 1:50 am
#480
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 968
CHCflyer, I'm curious about the wine. Was it a part of your day-room package? Or does it now come automatically with the fruits and chocolates, however long the suite stay may be? If so, it must be an enhancement recently introduced by the "new management" that AtomicLush mentions in Posting 699. Does anyone know who, or which company, took over management of this property?
The level of service is simply outstanding.
My room rate was simply the one you can book via the app.
They will keep my business - I stay in hotels every week so am a little jaded but this is the best I have experienced
