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Old Oct 6, 2018, 1:50 am
  #480  
CHCflyer
 
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 976
Originally Posted by Likemiles
CHCflyer, I'm curious about the wine. Was it a part of your day-room package? Or does it now come automatically with the fruits and chocolates, however long the suite stay may be? If so, it must be an enhancement recently introduced by the "new management" that AtomicLush mentions in Posting 699. Does anyone know who, or which company, took over management of this property?
Pic shows the display - the chocs were added as they were on a different surface, and I did discretely check that the wine was not some attractive mini-bar bait. Similar display on my second visit but macaroons instead of chocs. Welcome ;letter at reception and another letter from the exec floor manager. A note under the door offered to provide a tea service welcome when convenient (I was showering when it arrived).
The level of service is simply outstanding.
My room rate was simply the one you can book via the app.
They will keep my business - I stay in hotels every week so am a little jaded but this is the best I have experienced





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