Feb 18, 2014, 4:24 pm
Last edit by: JDiver
Hilton Rose Hall Resort & Spa
Rose Hall Road, Montego Bay, 00000, Jamaica
TEL: 1-876-953-2650 FAX: 1-876-684-0203
HHonors Reward Category: All-Inclusive Rewards
This is an All-Inclusive Resort. Children under 5 stay and eat free, ages 6-14 will be an additional $75/night, and age 15 and older will be charged an adult rate. Please ensure children 15 and older are registered as adults, otherwise $99 USD per night, per child will be added to your account at check-in. May 1 to 20, and June 1 to 19, 2016 child charges will be waived.
Due to new tax structures in Jamaica the front desk will be collecting the tax of $4.00 at check in starting on September 1st 2012 per night per room.
Location: 7 miles east of Sangster International Airport (MBJ), ~$30 taxi ride. (~135 miles from Kingston's Norman Manley International, formerly Palisadoes - KIN).
Check-in: 4:00 pm / Check-out: 11:00 am
Smoking: Non-Smoking
Parking: Self parking: (complimentary); Valet: Not Available
Pets: Service animals allowed: No; Pets allowed: No
Ownership and operations since 2025: (link)
"Sagicor, which owns three Jewel Resorts in Jamaica, completed its acquisition of the Hilton Rose Hall Resort & Spa today. The resort will operate as Hilton Rose Hall Resort & Spa, and will be managed by Aimbridge Hospitality. Guests of the resort will continue to have access to Hilton benefits, including the ability to participate in the Hilton HHonors® guest loyalty program. Meeting planners will continue to earn Hilton Event Planner Points by booking meetings at the resort."
updated 20 May 2016 by JDiver.
Rose Hall Road, Montego Bay, 00000, Jamaica
TEL: 1-876-953-2650 FAX: 1-876-684-0203
HHonors Reward Category: All-Inclusive Rewards
This is an All-Inclusive Resort. Children under 5 stay and eat free, ages 6-14 will be an additional $75/night, and age 15 and older will be charged an adult rate. Please ensure children 15 and older are registered as adults, otherwise $99 USD per night, per child will be added to your account at check-in. May 1 to 20, and June 1 to 19, 2016 child charges will be waived.
Due to new tax structures in Jamaica the front desk will be collecting the tax of $4.00 at check in starting on September 1st 2012 per night per room.
Location: 7 miles east of Sangster International Airport (MBJ), ~$30 taxi ride. (~135 miles from Kingston's Norman Manley International, formerly Palisadoes - KIN).
Check-in: 4:00 pm / Check-out: 11:00 am
Smoking: Non-Smoking
Parking: Self parking: (complimentary); Valet: Not Available
Pets: Service animals allowed: No; Pets allowed: No
Ownership and operations since 2025: (link)
"Sagicor, which owns three Jewel Resorts in Jamaica, completed its acquisition of the Hilton Rose Hall Resort & Spa today. The resort will operate as Hilton Rose Hall Resort & Spa, and will be managed by Aimbridge Hospitality. Guests of the resort will continue to have access to Hilton benefits, including the ability to participate in the Hilton HHonors® guest loyalty program. Meeting planners will continue to earn Hilton Event Planner Points by booking meetings at the resort."
updated 20 May 2016 by JDiver.
Hilton Rose Hall Resort & Spa {JAM}
Jul 8, 2016, 12:31 pm
#242
Join Date: May 2015
Posts: 45
I'm pretty sure you can but have to call hilton to book. That wouldn't be the hotel that I would redeem those certificates on. Thats an older hotel and wouldn't be the best value for your vouchers.
Jul 8, 2016, 2:25 pm
#243
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,821
Rose Hall is all-inclusive. Don't the certs exclude all-inclusives?
http://www.flyertalk.com/forum/citi-...erve-card.html
See also:
https://www.hiltonhhonors.com/Proces...tingproperties
Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.
See also:
https://www.hiltonhhonors.com/Proces...tingproperties
Jul 12, 2016, 2:08 pm
#244
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
When booking the amount of points used was, I believe, different if I chose 2+2 vs 2+1 vs 2+0.
Last edited by Artemk; Jul 12, 2016 at 2:38 pm
Jul 24, 2016, 8:51 pm
#245
Join Date: Jun 2011
Location: NM
Programs: HH Diamond, National Exec, WN A+
Posts: 28
I was personally told by Hilton customer service that there should not be extra charge for kids (since I booked with points). I will be back from there by mid-Aug and will be able to confirm. My kids are also 4 and 8.
When booking the amount of points used was, I believe, different if I chose 2+2 vs 2+1 vs 2+0.
When booking the amount of points used was, I believe, different if I chose 2+2 vs 2+1 vs 2+0.
As for our stay I had a great time, enjoyed the cabana for a day as Diamond and got a nice partial ocean upgraded room near the pools on the east side of the property. I felt the staff and food were quite good as well. As some one had mentioned earlier make sure to check out the Jerk Chicken hut for lunch by the coffee shop at the beach.
Aug 7, 2016, 1:00 am
#246
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Seems like new renovations will be underway soon. Been checking for April redemption still with no luck but saw this.
"Hilton Rose Hall Resort & Spa is excited to announce that there will be extensive renovations in September. The water park and East Wing will be closed during the remodel. Guests are welcome to make use of the brand new Jewel Lagoon Water Park; complimentary transportation will be provided."
"Hilton Rose Hall Resort & Spa is excited to announce that there will be extensive renovations in September. The water park and East Wing will be closed during the remodel. Guests are welcome to make use of the brand new Jewel Lagoon Water Park; complimentary transportation will be provided."
Aug 11, 2016, 9:35 am
#247
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
Just came back from Hilton Rose Hall. To tell the truth, hotel can use some renovations. Rooms are a bit dated, but definitely acceptable. Waterpark on property is a huge plus when staying with kids. Alternatives with free transportation are great, but nothing beats walking out of the hotel right into the waterpark.
First of all, wanted to confirm - there were no additional charges for kids on our award stay (I did specify their age at booking).
Trip started a bit rough, especially if you are not familiar with Jamaican way of being a bit more relaxed then some other countries. We arrived at 12:30, got our bands, but got our room right at 4pm, no upgrades (HH Plat) and still not the room they planned for us. Welcome amenity took 2 days and 3 inquiries to arrive.
Other than these minor things the stay was great. It was really hard to get kids (4&7) out of waterpark. Food was good and plenty. Prior to arriving I emailed request for restaurant reservations - when we arrived I was given a card with times for all 3 restaurants. All 3 were decent.
Cabana for a day was good. My wife enjoyed the spa one day.
I did some diving with Dressel's down the road at Iberostar. Dressel's is by far more serious dive shop than the one at Hilton. Taxi from Hilton to Iberostar is set rate of $15. I tried negotiating with the driver for a round trip price without much success. People at Dressel's explained that all I had to do was to get to the road, then local taxi ride would cost me $1 at most. Made that trip 3 more time after that.
For airport transportation we booked Reggae Tourz - everything went very smooth. Having Priority Pass membership I tried both arrival and departure lounges - arrival is very small, but not a bad place to have a drink and rest for a minute after the flight and customs. Departure is much better with drink, snacks, Tvs for kids. Great place to wait for your flight.
Overall, great trip, everybody had great time.
First of all, wanted to confirm - there were no additional charges for kids on our award stay (I did specify their age at booking).
Trip started a bit rough, especially if you are not familiar with Jamaican way of being a bit more relaxed then some other countries. We arrived at 12:30, got our bands, but got our room right at 4pm, no upgrades (HH Plat) and still not the room they planned for us. Welcome amenity took 2 days and 3 inquiries to arrive.
Other than these minor things the stay was great. It was really hard to get kids (4&7) out of waterpark. Food was good and plenty. Prior to arriving I emailed request for restaurant reservations - when we arrived I was given a card with times for all 3 restaurants. All 3 were decent.
Cabana for a day was good. My wife enjoyed the spa one day.
I did some diving with Dressel's down the road at Iberostar. Dressel's is by far more serious dive shop than the one at Hilton. Taxi from Hilton to Iberostar is set rate of $15. I tried negotiating with the driver for a round trip price without much success. People at Dressel's explained that all I had to do was to get to the road, then local taxi ride would cost me $1 at most. Made that trip 3 more time after that.
For airport transportation we booked Reggae Tourz - everything went very smooth. Having Priority Pass membership I tried both arrival and departure lounges - arrival is very small, but not a bad place to have a drink and rest for a minute after the flight and customs. Departure is much better with drink, snacks, Tvs for kids. Great place to wait for your flight.
Overall, great trip, everybody had great time.
Oct 9, 2016, 6:35 am
#248
Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,585
update on renos
3 months since the last post, any FTs have an update on the renovations?
There is no mention of them on the Hilton WEB site? Also, are the rooms being refreshed - or - just the grounds?
There is no mention of them on the Hilton WEB site? Also, are the rooms being refreshed - or - just the grounds?
Oct 10, 2016, 7:32 am
#249
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
I did not see any room renovations, just around the hotel, but I wasn't really looking either.
Feb 16, 2017, 1:53 pm
#254
Join Date: Sep 2015
Programs: HH Diamond
Posts: 29
I was personally told by Hilton customer service that there should not be extra charge for kids (since I booked with points). I will be back from there by mid-Aug and will be able to confirm. My kids are also 4 and 8.
When booking the amount of points used was, I believe, different if I chose 2+2 vs 2+1 vs 2+0.
When booking the amount of points used was, I believe, different if I chose 2+2 vs 2+1 vs 2+0.
Thank you!
Feb 16, 2017, 5:32 pm
#255
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
It's kind of a crap shoot. I've been told no by a few CSRs and a supervisor, but just the other day told yes. I have reservations for the first week of April as well.
If you really want to be safe - try booking it as 4 adults in a 2 queen room, it won't price above the standard 70K.
BTW - the nice sale they had for memorial day week is over... they actually had premium rooms at 51-55k a night. Quite the steal
If you really want to be safe - try booking it as 4 adults in a 2 queen room, it won't price above the standard 70K.
BTW - the nice sale they had for memorial day week is over... they actually had premium rooms at 51-55k a night. Quite the steal