Consolidated "Renting at YYZ; What Kind of Cars to Expect?" Thread
Jun 18, 2021, 5:42 pm
#286
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 423
Had a reservation for a luxury last weekend and was offered a Chrysler 300 or one of the 3 high mileage Infinite Q50's. Not sure how any of these fall into the booking category of "Luxury - Volvo S60 or similar". Asked about upgrading to a Mustang GT and they were asking how many miles I was going to put on it as they Mustangs only come with 200km/day. They are trying to keep the miles down on them. Interesting business strategy, keeping miles down on rental cars by keeping them parked more collecting dust and rented less, are they saving them for the Hertz museum? Lol. The upgrade charge from an already expensive luxury booking would be $25/day with the limited mileage. A walk thru of the Hertz isles starts in the attached video at the 1:28 mark.
Jun 18, 2021, 6:49 pm
#287
Join Date: Mar 2014
Posts: 335
Had a reservation for a luxury last weekend and was offered a Chrysler 300 or one of the 3 high mileage Infinite Q50's. Not sure how any of these fall into the booking category of "Luxury - Volvo S60 or similar". Asked about upgrading to a Mustang GT and they were asking how many miles I was going to put on it as they Mustangs only come with 200km/day. They are trying to keep the miles down on them. Interesting business strategy, keeping miles down on rental cars by keeping them parked more collecting dust and rented less, are they saving them for the Hertz museum? Lol. The upgrade charge from an already expensive luxury booking would be $25/day with the limited mileage. A walk thru of the Hertz isles starts in the attached video at the 1:28 mark.
https://www.youtube.com/watch?v=20kJNK81aN8
https://www.youtube.com/watch?v=20kJNK81aN8
No difference than booking premium and simply taking a dodge charger GT, but National does have that as full-size.
You will also notice that most of the time premium is usually not available tp book online or with much higher rate (double the rate than luxury sport) because they don't want to accept points reservations of those 'high end vehicle' at Pearson airport.
I booked Luxury Sport - Volvo S60 or similar and was offered that Chrysler 300 1 month ago.
Their staff told me that they cannot offer me the only Volvo on the lot which is XC60 because of the rate I booked ($15 difference from midsize).
They are willing to offer a high mileage minivan as complementary upgrade since it's more ‘comfortable’ to drive.
I didn't even want to ask about the mustang, let the V8 sit and enjoy the garage sunshine probably is the only thing they want for those mustangs.
Deal with Hertz at this location is like bargaining in a Chinese market and you know you will lose every single time. No luck for PC members.
Jul 4, 2021, 8:20 pm
#288
Join Date: Mar 2014
Posts: 335
July 4th, Sunday @ 7:00 PM
Hertz PC/5 star have Toyota Rav 4, multiple brand new corollas and mitsubishi RVR, 2 Camry
Reserved area has two brand new XC60 (plate starting with CTXX) and 7 dodge charge GT
National has few cars across EA/EE: Mitsubishi Eclipse, VW Passat, Camry, Hyundai Tucson
Alamo area is full, multiple mustang V8/Eco boost, Jeep Wrangler and Ford Expedition
Avis also has some new vehicle: Multiple Audi Q3, BMW X2 and Mustang ecoboost convertible (plate starting with CTXX as well)
Hertz PC/5 star have Toyota Rav 4, multiple brand new corollas and mitsubishi RVR, 2 Camry
Reserved area has two brand new XC60 (plate starting with CTXX) and 7 dodge charge GT
National has few cars across EA/EE: Mitsubishi Eclipse, VW Passat, Camry, Hyundai Tucson
Alamo area is full, multiple mustang V8/Eco boost, Jeep Wrangler and Ford Expedition
Avis also has some new vehicle: Multiple Audi Q3, BMW X2 and Mustang ecoboost convertible (plate starting with CTXX as well)
Jul 19, 2021, 10:30 am
#289
Join Date: Apr 2006
Location: YTZ
Programs: Hertz & Avis PC; National EE; SPG & Hilton Gold; AC 35K (yawn)
Posts: 5,921
Booked a last minute one-day rental for mid-day Sunday.
A few Volvo SUVs about.
In the PC area was a solitary pre-COVI Q50 (YI) with a missing NAV card. Was doing a quick drive up Airport Road to Collingwood so wasn’t fussed (it was an upgrade from a midsize) but would have been pissed if I had a longer rental or had booked Luxury.
A few Volvo SUVs about.
In the PC area was a solitary pre-COVI Q50 (YI) with a missing NAV card. Was doing a quick drive up Airport Road to Collingwood so wasn’t fussed (it was an upgrade from a midsize) but would have been pissed if I had a longer rental or had booked Luxury.
Jul 28, 2021, 1:41 pm
#290
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 423
This past Saturday evening the airport was fairly empty. Hertz had a Dodge Charger in the presidents circle isle and a compact SUV. Surprised they had almost 10 Ford Mustangs sitting in the reserve. Not sure how they are making any money with all of them parked every weekend. Their rates are high for upgrades so this is likely why. They also limit mileage on the upgrades like the Mustang. A quick video tour of the isle in my video right after the Jeep Wrangler video tour which was rented from National. Starts around the 2:17 mark.
Aug 22, 2021, 4:12 pm
#291
Join Date: Jan 2015
Location: YTZ
Programs: AC 50K, National Exec, Hertz Pres. Circle, HH Gold, IHG Diamond, Bonvoy Gold
Posts: 46
August 22 around 3:30 PM
PC - 2 Camry's, Escape, and an Accord
Five Star - Just a Camry
Gold had nothing
Upgrade - Mustang Coupe, 300, Charger
PC - 2 Camry's, Escape, and an Accord
Five Star - Just a Camry
Gold had nothing
Upgrade - Mustang Coupe, 300, Charger
Aug 23, 2021, 9:29 pm
#292
Join Date: Mar 2014
Posts: 335
Sep 8, 2021, 8:22 am
#293
Join Date: Sep 2021
Location: Toronto, Ontario
Programs: Marriott Ambassador Elite, UA Silver, National EE, Hertz PC
Posts: 72
Walked through on Tuesday September 7th,
Nothing special of note, reserved section had an Infinity Q60, Volvo XC90
Nothing in the upgrade section
PC had Honda HRV's
5 Star had some Civics.
Nothing special of note, reserved section had an Infinity Q60, Volvo XC90
Nothing in the upgrade section
PC had Honda HRV's
5 Star had some Civics.
Sep 24, 2021, 8:51 pm
#294
Join Date: Sep 2021
Location: Toronto, Ontario
Programs: Marriott Ambassador Elite, UA Silver, National EE, Hertz PC
Posts: 72
Walked through September 24th. @ 5pm
Pretty barebones, almost no cars.
Upgrades were 2 white 5.0 Mustangs
Reserved had a few XC90'S and v60 on the otherside which was in the process of being taken
There only 1 corolla and a kia forte(?) in gold
PC had 3(!) pacifica's and an RVR
5 star had a lone camry
Pretty barebones, almost no cars.
Upgrades were 2 white 5.0 Mustangs
Reserved had a few XC90'S and v60 on the otherside which was in the process of being taken
There only 1 corolla and a kia forte(?) in gold
PC had 3(!) pacifica's and an RVR
5 star had a lone camry
Dec 14, 2021, 8:45 pm
#295
Join Date: Mar 2014
Posts: 335
Update: Dec 16th, Thursday @ 10:30 PM
Hertz:
Only few cars from 5* or PC: Camry, Mitsubishi Eclipse and Hyundai Elantra. Upgrade area has a lone Dodge Charger
National:
Only full size sedans available across EC/EA
VW Jetta, Passat. Camry, Malibu
Seems like a lot ppl decide to pick up today before higher Xmas rate kicks in starting tmr.
Hertz:
Only few cars from 5* or PC: Camry, Mitsubishi Eclipse and Hyundai Elantra. Upgrade area has a lone Dodge Charger
National:
Only full size sedans available across EC/EA
VW Jetta, Passat. Camry, Malibu
Seems like a lot ppl decide to pick up today before higher Xmas rate kicks in starting tmr.
Last edited by jizen; Dec 16, 2021 at 10:13 pm
Jan 27, 2022, 5:04 pm
#297
Join Date: Mar 2014
Posts: 335
Jan 26, Wednesday @ 7:00 PM
PC: pick your grey color camry + 1 locked Nissan Murano, nothing else
5* & Gold: Compact Hyundai/Kia/mitsubishi SUV & corollas
Upgrade: Chrysler 300 & Dodge Charger
Asked about Murano but was told it was not available.
Asked for a base 2021 Toyota Rav 4 with 30,000 km odo parked in reserved spot, was offered a "great upgrade deal"
What can I say?
Cancelled and went to National
PC: pick your grey color camry + 1 locked Nissan Murano, nothing else
5* & Gold: Compact Hyundai/Kia/mitsubishi SUV & corollas
Upgrade: Chrysler 300 & Dodge Charger
Asked about Murano but was told it was not available.
Asked for a base 2021 Toyota Rav 4 with 30,000 km odo parked in reserved spot, was offered a "great upgrade deal"
What can I say?
Cancelled and went to National
Feb 19, 2022, 10:36 pm
#298
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
I was through here this week for the first time and it was pretty underwhelming.
President's Circle Ultimate Choice Aisle:
Two Dodge Chargers.
Two Toyota Camry's
One Ford Escape
Upgrade Aisle:
Infiniti Q50S (which I ended up taking)
Volvo XC40
Volvo V60
Its a bit disappointing as I usually got upgraded into a Volvo V60 at the Hertz Ottawa Airport as a Hertz Five Star. Now as president's club, I have to pay for this privilege.
President's Circle Ultimate Choice Aisle:
Two Dodge Chargers.
Two Toyota Camry's
One Ford Escape
Upgrade Aisle:
Infiniti Q50S (which I ended up taking)
Volvo XC40
Volvo V60
Its a bit disappointing as I usually got upgraded into a Volvo V60 at the Hertz Ottawa Airport as a Hertz Five Star. Now as president's club, I have to pay for this privilege.
Apr 29, 2022, 10:47 pm
#299
Join Date: Aug 2017
Posts: 15
YYZ on April 29
Was here today picking up at 2 PM, worst experience in 2022
Before taking this picture below, there was a lone toyota rav4 sitting in PC that I was about to grab with. Someone holding contract walked towards the car and told me hertz agent assigned this only car in PC to him, so I walked away and went to the office.
I was told the best they can offer is a hyundai sonata, or I have to wait since they don't know if there are more cars coming in.
I asked for a hyundai mid-size suv, was told it was in reserved section so I have to pay for upgrade. Come on, for a pathetic mid-size suv? I didn't even ask for jeep wrangler or volvo
I asked if that's how they treat their PC member, the lady behind counter still used "car shortage" as excuse, and told me "I already gave you a full size sedan which is a complementary upgrade"
A beat-up hyundai sonata as complementary upgrade? I didn't really want to argue so I went outside, waited for at least 20 mins, two cars showed up: nissan rouge with 35,000 km odo and a kia soul, maybe the manager considers kia soul as a roomiest suv
I took the rogue, after exiting the gate, found AC not working, Luckily it's not summer yet.
To sum up, PC/5 star were empty, Gold has 1 corolla, upgrade has 2 cars: ecoboost mustang and chrysler 300. Multiple jeep wrangler Sahara, ram pick up trucks, full size suvs, volvo XC60/S60 in reserved section.
I also had a glance over national, saw at least five 2022 ford edge in executive.
In Toronto, now I guess I will only rent from one of Hertz HLE locations which has a google review score of 4.6, and stick with national for airport rentals.
Before taking this picture below, there was a lone toyota rav4 sitting in PC that I was about to grab with. Someone holding contract walked towards the car and told me hertz agent assigned this only car in PC to him, so I walked away and went to the office.
I was told the best they can offer is a hyundai sonata, or I have to wait since they don't know if there are more cars coming in.
I asked for a hyundai mid-size suv, was told it was in reserved section so I have to pay for upgrade. Come on, for a pathetic mid-size suv? I didn't even ask for jeep wrangler or volvo
I asked if that's how they treat their PC member, the lady behind counter still used "car shortage" as excuse, and told me "I already gave you a full size sedan which is a complementary upgrade"
A beat-up hyundai sonata as complementary upgrade? I didn't really want to argue so I went outside, waited for at least 20 mins, two cars showed up: nissan rouge with 35,000 km odo and a kia soul, maybe the manager considers kia soul as a roomiest suv
I took the rogue, after exiting the gate, found AC not working, Luckily it's not summer yet.
To sum up, PC/5 star were empty, Gold has 1 corolla, upgrade has 2 cars: ecoboost mustang and chrysler 300. Multiple jeep wrangler Sahara, ram pick up trucks, full size suvs, volvo XC60/S60 in reserved section.
I also had a glance over national, saw at least five 2022 ford edge in executive.
In Toronto, now I guess I will only rent from one of Hertz HLE locations which has a google review score of 4.6, and stick with national for airport rentals.
Last edited by travelbuddyto; Apr 30, 2022 at 4:40 pm
May 1, 2022, 10:29 am
#300
Join Date: Apr 2006
Location: YTZ
Programs: Hertz & Avis PC; National EE; SPG & Hilton Gold; AC 35K (yawn)
Posts: 5,921
YYZ April 30
Got there at 8:30am. PC had four vehicles. Newly plated Ford Escape SE (which I took), Chevrolet Trailblazer, and Dodge Charger GT. Quebec plated Toyota Camry.
5* was empty. Gold was empty. Smattering of stuff in the Reserved section.
6:30 pm on April 30, PC, 5*, and Gold all empty.
5* was empty. Gold was empty. Smattering of stuff in the Reserved section.
6:30 pm on April 30, PC, 5*, and Gold all empty.