Consolidated "Pre-Check at Hawaii Airports" thread
Dec 1, 2013, 10:56 pm
#91
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,312
One of the lines in the center of the II terminal at HNL feeds a WTMD, but they fork off the pre-check traffic in the line. at the end of the line, they merge back together and everybody was getting pre-check treatment. There were no bins and they were telling everybody to stuff the things from their pockets into their bags. This was today noon-ish.
-David
-David
Dec 2, 2013, 2:08 pm
#92
Join Date: Jul 2009
Programs: Hyatt Diamond, A3*G, HHonors Gold, SPG Gold, Lufthansa Frequent Traveller
Posts: 118
No pre-check from OGG-HNL for me on 12/1/13.
It's a shame since there was no line at pre-check, but regular line was so backed up!
This time my wife did not get it as well and only my five year old son got it. (last time we flew OGG-HNL wife and son both got pre-check)
I booked these flights prior to receiving global entry so maybe that's why I'm not getting pre-check?
It's a shame since there was no line at pre-check, but regular line was so backed up!
This time my wife did not get it as well and only my five year old son got it. (last time we flew OGG-HNL wife and son both got pre-check)
I booked these flights prior to receiving global entry so maybe that's why I'm not getting pre-check?
Dec 2, 2013, 9:04 pm
#93
Join Date: Jul 2005
Location: HNL
Programs: UA platinum, HA platinum, Hyatt, Hilton, Marriott, Priority Club, SPG
Posts: 371
Use kiosk instead of check-in counter to print boarding pass
No one was at the HNL premiere counter so I decided to do check-in there. I had entered my global entry # on the HA website the day before and wanted to see if it worked. Boarding pass did not have TSA Precheck notation. Asked agent and was told that it only prints out at the kiosk. She didn't know why.
TSA Precheck did print on my boarding pass at OGG. No one in line around 5:00 pm Saturday. Regular line was very long--cousin took about 30 min to get through.
One cousin got TSA Precheck and the other did not. Neither flies very often, and neither has global entry, etc. The mysteries continue . . .
TSA Precheck did print on my boarding pass at OGG. No one in line around 5:00 pm Saturday. Regular line was very long--cousin took about 30 min to get through.
One cousin got TSA Precheck and the other did not. Neither flies very often, and neither has global entry, etc. The mysteries continue . . .
Dec 2, 2013, 11:59 pm
#94
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Wirelessly posted (iPhone-ETOPS: Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53)
Again, roughly 1/3 of passengers will get randomly selected for Precheck based on whether some computer thinks the passenger is a low risk passenger. Having GE only guarantees that you'll get Precheck 99% of the time, generally speaking.
The card stock passes will not display Precheck. Iirc, it's a system limitation. So if you plan to get a new boarding pass from an agent, make sure to have a backup on your phone.
Originally Posted by stravels
No one was at the HNL premiere counter so I decided to do check-in there. I had entered my global entry # on the HA website the day before and wanted to see if it worked. Boarding pass did not have TSA Precheck notation. Asked agent and was told that it only prints out at the kiosk. She didn't know why.
TSA Precheck did print on my boarding pass at OGG. No one in line around 5:00 pm Saturday. Regular line was very long--cousin took about 30 min to get through.
One cousin got TSA Precheck and the other did not. Neither flies very often, and neither has global entry, etc. The mysteries continue . . .
TSA Precheck did print on my boarding pass at OGG. No one in line around 5:00 pm Saturday. Regular line was very long--cousin took about 30 min to get through.
One cousin got TSA Precheck and the other did not. Neither flies very often, and neither has global entry, etc. The mysteries continue . . .
The card stock passes will not display Precheck. Iirc, it's a system limitation. So if you plan to get a new boarding pass from an agent, make sure to have a backup on your phone.
Dec 6, 2013, 5:15 pm
#95
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,291
Pre-check should be a virtual guarantee, even for flights booked earlier. Could have been a random denial, but odds are that your PASSID was not in the reservation, there was a name mismatch, or you were flying on a non-participating airline.
Jan 10, 2014, 2:03 pm
#97
Join Date: Apr 2012
Location: Volcano, HI
Posts: 24
No one was at the HNL premiere counter so I decided to do check-in there. I had entered my global entry # on the HA website the day before and wanted to see if it worked. Boarding pass did not have TSA Precheck notation. Asked agent and was told that it only prints out at the kiosk. She didn't know why.
Flew HNL interisland on December 23 and circumstances required check in at the customer service desk with a human. Global Entry numbers had been entered a month out. No dice on Precheck.
Jan 13, 2014, 5:53 pm
#98
Join Date: Jul 2005
Location: HNL
Programs: UA platinum, HA platinum, Hyatt, Hilton, Marriott, Priority Club, SPG
Posts: 371
Allow time in case Pre-check line is down
TSA Pre-check line was closed at OGG around 3:00 pm yesterday (Sunday). Inquired why at HA counter as the regular line was long, but no one knew; was told it had been open earlier.
TSA agent said there was a problem, and they had to shut it. Stood in regular line for 15 min before hearing someone comment about first class. Saw that there was a line on the inside (left) for first class passengers (accessible from the wheelchair access break in the line). Commented to TSA agent that the sign is hard to see, and he said the airline is supposed to inform passengers. FYI for those who don't interact with an agent. Would probably have taken 25 min if I had stayed in regular line.
TSA agent said there was a problem, and they had to shut it. Stood in regular line for 15 min before hearing someone comment about first class. Saw that there was a line on the inside (left) for first class passengers (accessible from the wheelchair access break in the line). Commented to TSA agent that the sign is hard to see, and he said the airline is supposed to inform passengers. FYI for those who don't interact with an agent. Would probably have taken 25 min if I had stayed in regular line.
Jan 13, 2014, 6:11 pm
#99
Join Date: Jul 2005
Location: HNL
Programs: UA platinum, HA platinum, Hyatt, Hilton, Marriott, Priority Club, SPG
Posts: 371
"Expedite" card at OGG/metal on footwear
Pre-check lane was closed, and I went through the first class lane. Was handed a yellow laminated card by the TSA agent. Card instructs that shoes do not need to be removed. Agent verbally told me this, and I asked if I could leave laptop in my bag as in the pre-check lane but was apologetically told no.
Went through regular scanner, and it beeped. Agent looked at my sandals and said I had to send them through the scanner (belt). Showed him the yellow card with the instructions not to remove shoes (I assumed this meant footwear), and he said because it beeped, it had to go through scanner. Sandal have small metal ornaments. Had to backtrack and place sandals on belt.
Went through regular scanner, and it beeped. Agent looked at my sandals and said I had to send them through the scanner (belt). Showed him the yellow card with the instructions not to remove shoes (I assumed this meant footwear), and he said because it beeped, it had to go through scanner. Sandal have small metal ornaments. Had to backtrack and place sandals on belt.
Jan 13, 2014, 7:58 pm
#100
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,147
TSA Pre-check line was closed at OGG around 3:00 pm yesterday (Sunday). Inquired why at HA counter as the regular line was long, but no one knew; was told it had been open earlier.
TSA agent said there was a problem, and they had to shut it. Stood in regular line for 15 min before hearing someone comment about first class. Saw that there was a line on the inside (left) for first class passengers (accessible from the wheelchair access break in the line). Commented to TSA agent that the sign is hard to see, and he said the airline is supposed to inform passengers. FYI for those who don't interact with an agent. Would probably have taken 25 min if I had stayed in regular line.
TSA agent said there was a problem, and they had to shut it. Stood in regular line for 15 min before hearing someone comment about first class. Saw that there was a line on the inside (left) for first class passengers (accessible from the wheelchair access break in the line). Commented to TSA agent that the sign is hard to see, and he said the airline is supposed to inform passengers. FYI for those who don't interact with an agent. Would probably have taken 25 min if I had stayed in regular line.
Jan 26, 2014, 1:59 am
#101
Join Date: Oct 2012
Programs: Elite for AC, SPG, PP, FPC
Posts: 65
Will be flying on Air Canada out of OGG shortly. A couple questions:
- is there a shorter TSA security line for business class / Air Canada frequent flyers?
- as NEXUS members who have entered our NEXUS info on our itinerary, will we be able to use TSA PreCheck?
The official TSA announcement is vague - it says NEXUS members are eligible, but at the same time, it does not list AC in the list of eligible airlines.
Thanks
- is there a shorter TSA security line for business class / Air Canada frequent flyers?
- as NEXUS members who have entered our NEXUS info on our itinerary, will we be able to use TSA PreCheck?
The official TSA announcement is vague - it says NEXUS members are eligible, but at the same time, it does not list AC in the list of eligible airlines.
Thanks
Jan 26, 2014, 10:12 am
#102
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,147
There is one TSA line, it is labled "PreCheck." You get to use it if your boarding pass has "PreCheck" on it.
Jan 26, 2014, 11:32 am
#103
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Wirelessly posted (iPhone-ETOPS: Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53)
The airline has to participate in the Precheck program as well for you to get Precheck.
Originally Posted by CCFP
Will be flying on Air Canada out of OGG shortly. A couple questions:
- is there a shorter TSA security line for business class / Air Canada frequent flyers?
- as NEXUS members who have entered our NEXUS info on our itinerary, will we be able to use TSA PreCheck?
The official TSA announcement is vague - it says NEXUS members are eligible, but at the same time, it does not list AC in the list of eligible airlines.
Thanks
- is there a shorter TSA security line for business class / Air Canada frequent flyers?
- as NEXUS members who have entered our NEXUS info on our itinerary, will we be able to use TSA PreCheck?
The official TSA announcement is vague - it says NEXUS members are eligible, but at the same time, it does not list AC in the list of eligible airlines.
Thanks
Feb 2, 2014, 1:54 pm
#105
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,043