Finnair newbie questions thread (flame-free)
#511
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
BA bagdrop at HEL
Sorry, not AY related but we're the guys who know most about HEL.
So can if I'm on the afternoon BA flight to LHR, can I drop my bags at the BA counter in the morning, when the morning flight checks in/leaves?
It would make life so much easier not having the luggage all day long with.
So can if I'm on the afternoon BA flight to LHR, can I drop my bags at the BA counter in the morning, when the morning flight checks in/leaves?
It would make life so much easier not having the luggage all day long with.
#512
Join Date: Nov 2009
Location: EFHK - HEL
Programs: AY, LH, KL, SK, D8, Marriott, Melia.
Posts: 609
#514
Original Poster
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,665
Whilst on the HEL topic, what is the earliest possible you can check bags at HEL from a security perspective? At ARN it's 23h before departure but it's up to each individual carrier to manage their check in.
#515
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,183
#516
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
Exactly - AY is easy, BA can also be done with morning and evening departures. Also SK, LH maybe even TK is doable. Once daily QR is probably not.
#517
Join Date: Dec 2014
Location: HPN
Posts: 352
Hi, I just booked myself and my wife on separate bookings on the same flights JFK->ARN->JFK on AY (and OW partner BA). We are both OWS through BA.
My itinerary was booked through my company's corporate TA and is awaiting ticketing. My wife's was direct with AY. The outbound sectors are on BA metal and I've been able to change my seat assignments to be next to hers without problems. The inbound is on AY metal and whilst I have automatically been allocated seat assignments, I can't change them to be next to her - I just used the AY live chat and was told that's because I've not been ticketed yet, which is reasonable.
We tried when my wife booked, as an OWS she got free seat assignments at booking on the AY-metal flights. We've wanted to change the seat assignments on those flights on her booking to be next to mine, but we can't figure out how. There seems to be no link on the Finnair.com MMB for seat changes. There is a "special seats" link which shows the seats she's been allocated, and they look like they should be clickable, but they aren't.
Is there some sort of period we have to wait before it's possible to change the seat assignments?
(NB the flights aren't until November and were virtually unreserved when she booked and made her initial selections)
Many thanks!
My itinerary was booked through my company's corporate TA and is awaiting ticketing. My wife's was direct with AY. The outbound sectors are on BA metal and I've been able to change my seat assignments to be next to hers without problems. The inbound is on AY metal and whilst I have automatically been allocated seat assignments, I can't change them to be next to her - I just used the AY live chat and was told that's because I've not been ticketed yet, which is reasonable.
We tried when my wife booked, as an OWS she got free seat assignments at booking on the AY-metal flights. We've wanted to change the seat assignments on those flights on her booking to be next to mine, but we can't figure out how. There seems to be no link on the Finnair.com MMB for seat changes. There is a "special seats" link which shows the seats she's been allocated, and they look like they should be clickable, but they aren't.
Is there some sort of period we have to wait before it's possible to change the seat assignments?
(NB the flights aren't until November and were virtually unreserved when she booked and made her initial selections)
Many thanks!
#518
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,183
As shown in this post http://www.flyertalk.com/forum/28037450-post385.html
Finnair MMB is sometimes a lottery to get to work
Last edited by intuition; May 25, 2017 at 12:24 pm
#519
Join Date: Dec 2014
Location: HPN
Posts: 352
The square to the right with the seat number inside it is supposed to be clickable and send you to the seat map.
As shown in this post http://www.flyertalk.com/forum/28037450-post385.html
Hmm, as we thought. Guess we'll have to try again later. Thanks for the answer.
[url]Finnair MMB is sometimes a lottery to get to work
As shown in this post http://www.flyertalk.com/forum/28037450-post385.html
Hmm, as we thought. Guess we'll have to try again later. Thanks for the answer.
[url]Finnair MMB is sometimes a lottery to get to work
#520
Join Date: Dec 2013
Programs: AY+ Plat, A3*G
Posts: 672
Plat benefit where you buy J ticket and can upgrade up to 3 family members from Y to J for 50000p r/t:
1) I assume that normal upgrade availability rules apply, so there needs to be free F bucket for the upgraded flight?
2) Can I buy J ticket EUR-HEL-XXX-HEL-EUR and the rest can buy only HEL-XXX-HEL?
3) Can I use Plat vouchers (1 voucher for 50k points) instead of points for these as well?
1) I assume that normal upgrade availability rules apply, so there needs to be free F bucket for the upgraded flight?
2) Can I buy J ticket EUR-HEL-XXX-HEL-EUR and the rest can buy only HEL-XXX-HEL?
3) Can I use Plat vouchers (1 voucher for 50k points) instead of points for these as well?
#521
Join Date: Aug 2016
Programs: Finnair Plus Platinum
Posts: 6
Hi,
AA related question from an Finnair Platinum customer. So, we are all annoyed how we cannot use Finnair points to get upgrades on AA flights. I hate that.
Recently, when I flew AA from CDG to DFW (Dallas), the AA app offered me an upgrade to business class at 500 USD, which I of course said yes to.
That's the only time I've gotten that offer though! I fly about a dozen times to US in a year.
I'm curious if others get it more often? What is your experience? Are the offers tied in any way to one's OneWorld status?
I mostly fly JFK-LAX and that is always packed so there's no way for an upgrade so I'm not surprised I dont get an offer through the AA app, but I'm curious what other people's experiences have been?
AA related question from an Finnair Platinum customer. So, we are all annoyed how we cannot use Finnair points to get upgrades on AA flights. I hate that.
Recently, when I flew AA from CDG to DFW (Dallas), the AA app offered me an upgrade to business class at 500 USD, which I of course said yes to.
That's the only time I've gotten that offer though! I fly about a dozen times to US in a year.
I'm curious if others get it more often? What is your experience? Are the offers tied in any way to one's OneWorld status?
I mostly fly JFK-LAX and that is always packed so there's no way for an upgrade so I'm not surprised I dont get an offer through the AA app, but I'm curious what other people's experiences have been?
#522
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,183
Plat benefit where you buy J ticket and can upgrade up to 3 family members from Y to J for 50000p r/t:
1) I assume that normal upgrade availability rules apply, so there needs to be free F bucket for the upgraded flight?
2) Can I buy J ticket EUR-HEL-XXX-HEL-EUR and the rest can buy only HEL-XXX-HEL?
3) Can I use Plat vouchers (1 voucher for 50k points) instead of points for these as well?
1) I assume that normal upgrade availability rules apply, so there needs to be free F bucket for the upgraded flight?
2) Can I buy J ticket EUR-HEL-XXX-HEL-EUR and the rest can buy only HEL-XXX-HEL?
3) Can I use Plat vouchers (1 voucher for 50k points) instead of points for these as well?
2. yes (no personal experience, but it has been reported on FT) You need to be on the same flights, but tickets does not need to be identical
3. No. You can use vouchers but there will not be a family discount, ie 2 LH vouchers needed for a return.
#523
Join Date: Nov 2015
Programs: AY Platinum Lumo (LTG) OW Emerald, SPG Platinum (LTG), UA Silver
Posts: 380
I can confirm that I have been successful in upgrading family members HEL-BBB-HEL, when my own I-tix was AAA-HEL-BBB-HEL-AAA. No questions asked.
#524
Join Date: May 2016
Location: TLL
Programs: AY+ Silver
Posts: 55
On my upcoming HND->JL code (Y)->KIX->AY code (J)->HEL route as AY Gold member according to this I should have access to two KIX loungues:
1) Japan Airlines Sakura Lounge - Wing
2) Lounge Pacific
As I have time for one only which one you recommend?
btw. the second option is slightly confusing. Oneworld website suggest that I have access to CX Lounge Pacific Lounge, but Finnair page clearly states only Asuka Lounge.
1) Japan Airlines Sakura Lounge - Wing
2) Lounge Pacific
As I have time for one only which one you recommend?
btw. the second option is slightly confusing. Oneworld website suggest that I have access to CX Lounge Pacific Lounge, but Finnair page clearly states only Asuka Lounge.
Last edited by muhv; Jun 1, 2017 at 2:48 am
#525
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,183
You can always access lounges according to oneworld rules but will not get an invite. Most lounge attendants are familiar with OW rules with the major exception of BA operated lounges.