Is EK's Website Having Problem?
Dec 16, 2015 | 12:13 am
#32
Join Date: Nov 2013
Posts: 5,482
For the worse over the phone, ha ha!
FWIW, I find the most efficient ticket issuers are airport desks - those guys and girls can work magic (10 minutes to construct a new itinerary with new tickets combined with partially used coupons on an old ticket as well as class changes and mileage upgrade preserved, as well as correct change fee!)
FWIW, I find the most efficient ticket issuers are airport desks - those guys and girls can work magic (10 minutes to construct a new itinerary with new tickets combined with partially used coupons on an old ticket as well as class changes and mileage upgrade preserved, as well as correct change fee!)
Dec 16, 2015 | 12:19 am
#33
Join Date: Jul 2014
Programs: Skywards
Posts: 937
For the worse over the phone, ha ha!
FWIW, I find the most efficient ticket issuers are airport desks - those guys and girls can work magic (10 minutes to construct a new itinerary with new tickets combined with partially used coupons on an old ticket as well as class changes and mileage upgrade preserved, as well as correct change fee!)
FWIW, I find the most efficient ticket issuers are airport desks - those guys and girls can work magic (10 minutes to construct a new itinerary with new tickets combined with partially used coupons on an old ticket as well as class changes and mileage upgrade preserved, as well as correct change fee!)
at least you can do the HUAC game a few times on the phone, ha.
Last edited by kuroko; Dec 16, 2015 at 12:20 am Reason: way too early/late for posting
Dec 16, 2015 | 12:28 am
#34
Join Date: Nov 2013
Posts: 5,482
Dec 16, 2015 | 4:10 am
#35
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,798
My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.
When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.
ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "
EK : "Arabian Airpass ...? What's that ? "
ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."
EK : "Really ? And where did you hear about this ? "
ME : "er ....from your website."
EK : "oh, best book from the website then."
ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."
And the rest, as they say, is history........
I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.
Dec 16, 2015 | 5:27 am
#36
Join Date: Nov 2007
Location: KYE
Posts: 4,153
Ah yes ....the Arabian Airpass. One could be forgiven for thinking that it is not real, but merely the stuff of myth & legend.
My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.
When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.
ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "
EK : "Arabian Airpass ...? What's that ? "
ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."
EK : "Really ? And where did you hear about this ? "
ME : "er ....from your website."
EK : "oh, best book from the website then."
ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."
And the rest, as they say, is history........
I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.
My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.
When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.
ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "
EK : "Arabian Airpass ...? What's that ? "
ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."
EK : "Really ? And where did you hear about this ? "
ME : "er ....from your website."
EK : "oh, best book from the website then."
ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."
And the rest, as they say, is history........
I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.
Dec 16, 2015 | 7:48 am
#37
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,930
Ah yes ....the Arabian Airpass. One could be forgiven for thinking that it is not real, but merely the stuff of myth & legend.
My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.
When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.
ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "
EK : "Arabian Airpass ...? What's that ? "
ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."
EK : "Really ? And where did you hear about this ? "
ME : "er ....from your website."
EK : "oh, best book from the website then."
ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."
And the rest, as they say, is history........
I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.
My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.
When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.
ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "
EK : "Arabian Airpass ...? What's that ? "
ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."
EK : "Really ? And where did you hear about this ? "
ME : "er ....from your website."
EK : "oh, best book from the website then."
ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."
And the rest, as they say, is history........
I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.
Dec 16, 2015 | 10:49 am
#38
Join Date: Jul 2014
Programs: Skywards
Posts: 937
worth the wait. always wondering why you do not have to pay YQ on the AA, does not make sense at all
Dec 16, 2015 | 7:57 pm
#39
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,930
Dec 18, 2015 | 4:50 am
#40
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,048
Dec 18, 2015 | 7:34 pm
#42
Suspended
Join Date: Aug 2012
Location: New York
Programs: EK Plat, UA GS, Hyatt Diamond, SPG Platinum, Marriott Platinum, Amex Centurion
Posts: 514
Having trouble with MMB with a ticket booked through chase travel. Never use a travel agent but cancelled my chase card and needed to use some ultimate reward points. So paid half in UR points, and charged rest to my card. It's a one way DXB-HYD in F. All was fine until I had to make a date change, and chase travel had to reissue the ticket. Since then MMB keep saying there's a technical problem when I try to manage the booking. Called Chase, all is confirmed and fine. Called EK, all is confirmed and fine. When the EK agent tried to open it on MMB through the EK website she received the same error. So really hoping it's all confirmed and it's just a website issue as my other bookings work with MMB just fine.