Is EK's Website Having Problem?
 

Was trying to check available flights for my next trip. After EK site went through the "checking" page, the select flight page was just blank.

Anybody facing the same problem since yesterday?

Won't let me login at all - keeps looping at captcha

Not that specific problem - but the reality is that barely a week/month goes by without seeing a report of one problem or another affecting the EK site....:td:

My own particular "favourite" is the tiresome silly error messages that pop up just after you've gone through the long process of selecting flights/dates/fare types in order to price up a multi-city itin.

Mostly ok for the straightforward stuff.

http://s24.postimg.cc/ps25zu5oh/Scr...t_13_08_02.png

http://s24.postimg.cc/qdr4vy0qp/Scr...t_13_08_24.png

http://s24.postimg.cc/vqfza2on5/Scr...t_13_08_42.png

http://s24.postimg.cc/o1j4yco5d/Scr...t_13_10_20.png

http://s24.postimg.cc/5scd41j5t/Scr...t_13_10_28.png

http://s24.postimg.cc/fth7dcw8x/Scr...t_13_11_09.png

I give up ;-)

Yes, been having the same issue since yesterday when searching from homepage.

Works fine when I search through the main 'Make a booking' page though.

And they've reverted back to the old CAPTCHA codes...:D

Very strange that they are still facing all these IT problems, I thought it should have been fully tested and relatively bug free by now.

maybe they can use the 1200AED they owe me towards their terrible IT.

I can't even check mileage availability. Every time I try it logs me out

There's certainly some meddling going on. I'm sure a fare tracker option came up when I was browsing the other night, but I can't get it back again. Anyone else seen it?

Tinkering with new features on a live/production server environment?

Ha ha ha, EK IT...:D

Or maybe testing new features on selected routes and specific customers before roll out ;)

heard the will implement a web chat to the homepage...

yesterday and the day before all captchas didnt work (for me) annoying

I'd argue that QA or Staging environments are the place to make sure that your deployment to specific customers before full roll out actually works, rather than doing your testing on the live environment! :D After all, how much testing can you actually do if you end up breaking the site! Plus there's also the irritating thing that customers actually want to use the existing site as well...!

I think the definition of "test" at EK is a bit too broad!

I really doubt that all of the issues reported here are actually related to what ft101 was talking about.