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-   -   Is EK's Website Having Problem? (https://www.flyertalk.com/forum/emirates-skywards/1723404-eks-website-having-problem.html)

kuroko Dec 15, 2015 11:35 pm


Originally Posted by m3red (Post 25867098)
Also took me 90 minutes on the phone to book an Arabian airpass - such a pain.

wow! 90minutes to issue a manually ticket, the world has changed :D

eternaltransit Dec 16, 2015 12:13 am


Originally Posted by kuroko (Post 25871389)
wow! 90minutes to issue a manually ticket, the world has changed :D

For the worse over the phone, ha ha!

FWIW, I find the most efficient ticket issuers are airport desks - those guys and girls can work magic (10 minutes to construct a new itinerary with new tickets combined with partially used coupons on an old ticket as well as class changes and mileage upgrade preserved, as well as correct change fee!)

kuroko Dec 16, 2015 12:19 am


Originally Posted by eternaltransit (Post 25871479)
For the worse over the phone, ha ha!

FWIW, I find the most efficient ticket issuers are airport desks - those guys and girls can work magic (10 minutes to construct a new itinerary with new tickets combined with partially used coupons on an old ticket as well as class changes and mileage upgrade preserved, as well as correct change fee!)

funny, last week at the airport, they told me I should call SW for a mileage upgrade, because they do not know how to do it :D

at least you can do the HUAC game a few times on the phone, ha.

eternaltransit Dec 16, 2015 12:28 am


Originally Posted by kuroko (Post 25871498)
funny, last week at the airport, they told me I should call SW for a mileage upgrade, because they do not know how to do it :D

at least you can do the HUAC game a few times on the phone, ha.

!

You have to go to better airports then ha ha!

subject2load Dec 16, 2015 4:10 am


Originally Posted by m3red (Post 25867098)

..........................

Also took me 90 minutes on the phone to book an Arabian airpass - such a pain. Also after my last trip to Amman and recent treatment by EK I've booked j not f. ;)

Ah yes ....the Arabian Airpass. One could be forgiven for thinking that it is not real, but merely the stuff of myth & legend.

My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.

When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.


ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "

EK : "Arabian Airpass ...? What's that ? "

ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."

EK : "Really ? And where did you hear about this ? "

ME : "er ....from your website."

EK : "oh, best book from the website then."

ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."


And the rest, as they say, is history........

I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.

edy4eva Dec 16, 2015 5:27 am


Originally Posted by subject2load (Post 25872052)
Ah yes ....the Arabian Airpass. One could be forgiven for thinking that it is not real, but merely the stuff of myth & legend.

My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.

When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.


ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "

EK : "Arabian Airpass ...? What's that ? "

ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."

EK : "Really ? And where did you hear about this ? "

ME : "er ....from your website."

EK : "oh, best book from the website then."

ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."


And the rest, as they say, is history........

I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.

Oh that brings back memories. Sooo 2009 :D

m3red Dec 16, 2015 7:48 am


Originally Posted by subject2load (Post 25872052)
Ah yes ....the Arabian Airpass. One could be forgiven for thinking that it is not real, but merely the stuff of myth & legend.

My one & only experience of using the AA brings a wry smile of amusement when I look back - although I didn't find the process especially funny at the time.

When I wanted to book some flights a couple of years or so ago (coincidentally also to Amman) I called EK support - as instructed on the website.


ME : "Hi there, I'd like to take advantage of the Arabian Airpass scheme please "

EK : "Arabian Airpass ...? What's that ? "

ME : "It enables Emirates passengers travelling international longhaul to book regional flights within the Middle East at special rates."

EK : "Really ? And where did you hear about this ? "

ME : "er ....from your website."

EK : "oh, best book from the website then."

ME : "Actually I wish I could. But that's not possible. Which is why I'm calling you."


And the rest, as they say, is history........

I did eventually get my flights booked, but hadn't planned on the need for me to run a staff training programme in order to do so.

3k aed for j to Amman from Dxb is about half price. Will upgrade maybe but they issued me a saver ticket so it's 19k miles to upgrade. We will both be platinum so will get the lounge in Dubai so unless I don't have plans for the miles elsewhere I may leave this one.

kuroko Dec 16, 2015 10:49 am


Originally Posted by m3red (Post 25872792)
3k aed for j to Amman from Dxb is about half price. Will upgrade maybe but they issued me a saver ticket so it's 19k miles to upgrade. We will both be platinum so will get the lounge in Dubai so unless I don't have plans for the miles elsewhere I may leave this one.

worth the wait. always wondering why you do not have to pay YQ on the AA, does not make sense at all

m3red Dec 16, 2015 7:57 pm


Originally Posted by kuroko (Post 25873787)
worth the wait. always wondering why you do not have to pay YQ on the AA, does not make sense at all

Tax was 300 aed only and the ticket was $720 each return. Good deal.

ft101 Dec 18, 2015 4:50 am


Originally Posted by ft101 (Post 25692044)
There's certainly some meddling going on. I'm sure a fare tracker option came up when I was browsing the other night, but I can't get it back again. Anyone else seen it?

Fare tracker came up again today following a completely different search.

DYKWIA Dec 18, 2015 11:34 am


Originally Posted by ft101 (Post 25883183)
Fare tracker came up again today following a completely different search.

Have you recovered from your excursion to the BA forum? :D

Emirates202 Dec 18, 2015 7:34 pm

Having trouble with MMB with a ticket booked through chase travel. Never use a travel agent but cancelled my chase card and needed to use some ultimate reward points. So paid half in UR points, and charged rest to my card. It's a one way DXB-HYD in F. All was fine until I had to make a date change, and chase travel had to reissue the ticket. Since then MMB keep saying there's a technical problem when I try to manage the booking. Called Chase, all is confirmed and fine. Called EK, all is confirmed and fine. When the EK agent tried to open it on MMB through the EK website she received the same error. So really hoping it's all confirmed and it's just a website issue as my other bookings work with MMB just fine.

ft101 Dec 18, 2015 11:16 pm


Originally Posted by DYKWIA (Post 25884858)
Have you recovered from your excursion to the BA forum? :D

I might go back for another look in a few minutes. They have more than their fair share of nutters, that's for sure. ;)

m3red Dec 18, 2015 11:44 pm


Originally Posted by ft101 (Post 25887277)
I might go back for another look in a few minutes. They have more than their fair share of nutters, that's for sure. ;)

I love the ba forum :D

ft101 Dec 19, 2015 12:17 am


Originally Posted by m3red (Post 25887327)
I love the ba forum :D

It makes me think of a chimps tea party and bad drugs.

Good for a laugh though, but only in small doses.


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