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Is EK's Website Having Problem?

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Old Dec 19, 2015 | 12:18 am
  #46  
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Originally Posted by Emirates202
Having trouble with MMB with a ticket booked through chase travel. Never use a travel agent but cancelled my chase card and needed to use some ultimate reward points. So paid half in UR points, and charged rest to my card. It's a one way DXB-HYD in F. All was fine until I had to make a date change, and chase travel had to reissue the ticket. Since then MMB keep saying there's a technical problem when I try to manage the booking. Called Chase, all is confirmed and fine. Called EK, all is confirmed and fine. When the EK agent tried to open it on MMB through the EK website she received the same error. So really hoping it's all confirmed and it's just a website issue as my other bookings work with MMB just fine.
Do you have a ticket number? If so, it's in the system, you should be fine.
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Old Dec 19, 2015 | 12:41 am
  #47  
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Meanwhile .... back to the OP's question for a moment :

"Is EK's website having problems ?"

Hmm. Let me think now. Is the Pope a Catholic ....?
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Old May 5, 2016 | 12:40 am
  #48  
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This thread has been quiet for a long time.

Having an issue with the website and the mobile app that keeps timing out.
Trying to book a flight and the website shows 'Internal Server Error' and the app just times out and doesn't load anything.
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Old May 5, 2016 | 1:11 am
  #49  
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Originally Posted by murtaza12
This thread has been quiet for a long time.

Having an issue with the website and the mobile app that keeps timing out.
Trying to book a flight and the website shows 'Internal Server Error' and the app just times out and doesn't load anything.
I had an issue earlier this week where I bought a ticket, money was debited from my account but the system couldn't ticket - there was a big red box saying contact us, but I waited until the next day where I presume someone ticketed the itinerary manually as I got an email with the ticket then.

Someone is probably tinkering with a live system
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