Is EK's Website Having Problem?
Nov 10, 2015 | 11:48 pm
#16
Join Date: Nov 2013
Posts: 5,482
Yes, I probably shouldn't have quoted his post directly when replying - still, I don't think it changes the image they have of deploying things relatively haphazardly...
Nov 11, 2015 | 6:23 am
#17
Original Poster
Join Date: Jan 2014
Programs: EK - Silver; Accor - Silver; O6 - Gold; BAEC - Silver; Flying Blue; SPG; Krisflyer
Posts: 506
I think the senior management needs to have a good talk with their IT guys.
Just heard from my department's TA that she had no choice but to rebook 6 guys from NRT to GIG with AF (original with LH), cause the EK site kept bouncing her out. That's 6 J customers gone...
Just heard from my department's TA that she had no choice but to rebook 6 guys from NRT to GIG with AF (original with LH), cause the EK site kept bouncing her out. That's 6 J customers gone...
Nov 11, 2015 | 8:00 am
#18
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,930
I seriously don't think they care.
Nov 11, 2015 | 10:19 am
#19
Join Date: Jul 2014
Programs: Skywards
Posts: 937
travel agent with no GDS?
Nov 12, 2015 | 2:39 am
#21
Join Date: Jun 2015
Location: UK
Posts: 121
I'm having a problem with the Manage my bookings section. It won't let me change the car pick up time, either on the Emirates app or the main web page. I've done it previously so I know it can be done, but just no facility to do it.
Nov 12, 2015 | 2:56 am
#22
Join Date: Jun 2015
Posts: 39
Nov 12, 2015 | 3:17 am
#23
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,074
I always do it this way.
Otherwise, call.
Nov 12, 2015 | 8:46 am
#24
Original Poster
Join Date: Jan 2014
Programs: EK - Silver; Accor - Silver; O6 - Gold; BAEC - Silver; Flying Blue; SPG; Krisflyer
Posts: 506
Wonderful. Now site is showing no miles earn even on all flights, nor does it allow you to proceed after choosing the flight.
I think some serious action needs to be taken soon.
I think some serious action needs to be taken soon.
Nov 12, 2015 | 11:47 am
#27
Join Date: Jul 2014
Programs: Skywards
Posts: 937
Dec 15, 2015 | 8:12 am
#29
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,930
Annoying bugs on EK's website
Why does it always say you can upgrade 2 seats if there is one seat available and then asks you to call the call centre?! It should just say no availability surely?
Also took me 90 minutes on the phone to book an Arabian airpass - such a pain. Also after my last trip to Amman and recent treatment by EK I've booked j not f.
Also took me 90 minutes on the phone to book an Arabian airpass - such a pain. Also after my last trip to Amman and recent treatment by EK I've booked j not f.