Nov 17, 2012, 3:07 pm
Last edit by: Zol
Originally Posted by Randy Petersen
Welcome to FlyerTalk.
The Newbie Lounge is a place where you can get answers to your questions about Emirates and the Skywards program. No question is too stupid, nothing is taken for granted, and anything about Emirates you were afraid to ask elsewhere, or weren't sure where to ask, you can ask here.
We realize that FlyerTalk is a huge place. Until you learn your way around, feel free to post here without fear of retribution or reprimands for not using search. Our volunteer Moderators will be monitoring the lounge to assist you in finding your answers but I think you'll find that all members of FlyerTalk are here to assist you with answers and advice.
We're all glad you are here.
The Newbie Lounge is a place where you can get answers to your questions about Emirates and the Skywards program. No question is too stupid, nothing is taken for granted, and anything about Emirates you were afraid to ask elsewhere, or weren't sure where to ask, you can ask here.
We realize that FlyerTalk is a huge place. Until you learn your way around, feel free to post here without fear of retribution or reprimands for not using search. Our volunteer Moderators will be monitoring the lounge to assist you in finding your answers but I think you'll find that all members of FlyerTalk are here to assist you with answers and advice.
We're all glad you are here.
[NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Mar 15, 2013, 5:57 am
#1621
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,671
I'm traveling on a Business Class award ticket and was denied access to the Business Class Lounge in Dubai prior to my next EK after connecting from a previous EK flight from New York. I was told Award Tickets don't get lounge access. Is this true? I have searched the internet and found nothing to confirm the gate keepers statement but would assume she would see many Business Class Award customers every day and know the rules.
At JFK I was given lounge access no problem and advised I might have issues in other cities. At JFK however business class boarded directly from the lounge which might explain why I was given access.
Any help?
At JFK I was given lounge access no problem and advised I might have issues in other cities. At JFK however business class boarded directly from the lounge which might explain why I was given access.
Any help?
I would have asked for a supervisor.
Mar 15, 2013, 6:06 am
#1622
Moderator, Trip Reports
Original Poster
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,719
I'm traveling on a Business Class award ticket and was denied access to the Business Class Lounge in Dubai prior to my next EK after connecting from a previous EK flight from New York. I was told Award Tickets don't get lounge access. Is this true? I have searched the internet and found nothing to confirm the gate keepers statement but would assume she would see many Business Class Award customers every day and know the rules.
At JFK I was given lounge access no problem and advised I might have issues in other cities. At JFK however business class boarded directly from the lounge which might explain why I was given access.
Any help?
At JFK I was given lounge access no problem and advised I might have issues in other cities. At JFK however business class boarded directly from the lounge which might explain why I was given access.
Any help?
Mar 15, 2013, 6:35 am
#1623
Join Date: Mar 2013
Location: Idaho
Programs: UA 1K, Iberia Oro
Posts: 3
All 4 legs of my return ticket are in Business Class on EK. I questioned the woman as to why I wasn't given access and her response was no one will receive access when they travel on a free ticket. She was becoming visibly upset that I was questioning her so I didn't want to push something I wasn't sure about.
I'm thinking this must be something with the new AS partnership as I used my AS miles for the award booking. Both at JFK and DXB I was asked for ID to use my "staff ticket" (I had booked an overnight in Dubai and had to check in again). JFK staff understood when I showed them my print out of my AS issued booking but in Dubai the check in staff just seemed annoyed and uninterested that I wasn't conforming to the demand.
I am not an AS employee just using my AS miles for the EK Award Ticket. Is the 027 ticket stock most likely confusing people or is this likely tied to the fare code?
Another issue is my baggage allowance is listed as None. I checked my bags through from JFK to MRU so I luckily I didn't have to argue about checking in bags at DXB but when boarding the DXB-MRU flight I was asked if I had excess baggage and after looking at my bag claim tags the flight gate agent called the baggage handlers to bring my baggage to be loaded onto the flight!
I travel frequently on different Star Alliance carriers and have never had these weird situations come up.
I'm thinking this must be something with the new AS partnership as I used my AS miles for the award booking. Both at JFK and DXB I was asked for ID to use my "staff ticket" (I had booked an overnight in Dubai and had to check in again). JFK staff understood when I showed them my print out of my AS issued booking but in Dubai the check in staff just seemed annoyed and uninterested that I wasn't conforming to the demand.
I am not an AS employee just using my AS miles for the EK Award Ticket. Is the 027 ticket stock most likely confusing people or is this likely tied to the fare code?
Another issue is my baggage allowance is listed as None. I checked my bags through from JFK to MRU so I luckily I didn't have to argue about checking in bags at DXB but when boarding the DXB-MRU flight I was asked if I had excess baggage and after looking at my bag claim tags the flight gate agent called the baggage handlers to bring my baggage to be loaded onto the flight!
I travel frequently on different Star Alliance carriers and have never had these weird situations come up.
Mar 15, 2013, 12:19 pm
#1624
Join Date: Jul 2005
Location: YYZ
Programs: AC*SE,MM
Posts: 363
Hi All
Any idea who at Emirates I could plead for mercy from? This would be on behalf of my father-in-law, who has fallen down some stairs in the middle of nowhere in South Africa, and is in rough shape (quite bad bruises to back/glutes/hip).
Assuming the doctors clear him, he will fly CPT-DXB-JFK on Sunday, but it apparent would cost $5700 p.p to upgrade him to J , which we cannot afford ....
Background: My in-laws flew Emirates YYZ-DXB-JNB in late February. They were offered a J upgrade outbound (for about $1K p.p.) and took it. They fly home Sunday, CPT-DXB-JFK (then an AC leg in from LGA). They have no Emirates/Skywards status at all (I am an AC S100K, if someone thinks that is somehow helpful ....)
Any idea who at Emirates I could plead for mercy from? This would be on behalf of my father-in-law, who has fallen down some stairs in the middle of nowhere in South Africa, and is in rough shape (quite bad bruises to back/glutes/hip).
Assuming the doctors clear him, he will fly CPT-DXB-JFK on Sunday, but it apparent would cost $5700 p.p to upgrade him to J , which we cannot afford ....
Background: My in-laws flew Emirates YYZ-DXB-JNB in late February. They were offered a J upgrade outbound (for about $1K p.p.) and took it. They fly home Sunday, CPT-DXB-JFK (then an AC leg in from LGA). They have no Emirates/Skywards status at all (I am an AC S100K, if someone thinks that is somehow helpful ....)
Mar 15, 2013, 12:58 pm
#1625
Join Date: Feb 2012
Posts: 81
My friend and I are both traveling on the same flight from LHR. He is flying economy and I'm flying business, and since we both live in the same city, is he allowed to join the car that takes me to LHR? Will I have to tell them about him when they phone me up the day before?
Mar 16, 2013, 2:49 am
#1626
Join Date: Jan 2010
Posts: 9,329
My friend and I are both traveling on the same flight from LHR. He is flying economy and I'm flying business, and since we both live in the same city, is he allowed to join the car that takes me to LHR? Will I have to tell them about him when they phone me up the day before?
Mar 18, 2013, 7:07 am
#1627
Join Date: Sep 2012
Location: SFO
Posts: 224
In a couple of weeks I'm doing the ex-CMB flight. First leg is on CX to SIN where I have a 14 hour layover. Does anyone know if they'll (1) check my bags through to the EK flight or (2) give me a boarding pass for the EK flight? I really care about 2 because I'd like to book the transit hotel for a nap before/after some sightseeing in town. I bet I could go to the EK desk at CMB and ask but the SIN transit hotel is pre-pay so I want to be sure. Thanks for any advice.
Mar 18, 2013, 10:01 am
#1628
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,408
Do the emirates F suites have an ottoman so a partner can join you for a meal?
Mar 18, 2013, 11:52 am
#1629
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Mar 19, 2013, 2:27 pm
#1630
Join Date: Oct 2002
Location: Los Angeles, CA
Programs: DL PM
Posts: 1,094
Isn't a noon pick up from Raffles Hotel in Dubai sufficient for a 1400 flt to Amman in J? Thanks.
Mar 19, 2013, 2:39 pm
#1631
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,671
Mar 19, 2013, 6:11 pm
#1632
Join Date: Apr 2001
Location: Borders, Scotland, UK
Programs: HH Diamond, IHG Spire Amb, BA Blue
Posts: 550
DXB to Abu Dhabi Emirates Bus
Hope someone can help.
For a family break we are flying NCL to DXB on Monday April 1st arriving just before midnight. We are staying at the DXB T3 Hol Inn Express then going to Abu Dhabi after some shut eye.
Planned to get the free Emirates bus from T3 to Abu Dhabi at 10.00am but EK say they can only book me on the first bus after my flight lands (which would be approx 2.00am)
We were going to have another night at the same hotel before our 7.30am flight back to Newcastle the following weekend.
EK say they can't book any other bus times. Is this correct?
cheers
Alan
For a family break we are flying NCL to DXB on Monday April 1st arriving just before midnight. We are staying at the DXB T3 Hol Inn Express then going to Abu Dhabi after some shut eye.
Planned to get the free Emirates bus from T3 to Abu Dhabi at 10.00am but EK say they can only book me on the first bus after my flight lands (which would be approx 2.00am)
We were going to have another night at the same hotel before our 7.30am flight back to Newcastle the following weekend.
EK say they can't book any other bus times. Is this correct?
cheers
Alan
Mar 20, 2013, 2:53 pm
#1634
Join Date: Oct 2002
Location: Los Angeles, CA
Programs: DL PM
Posts: 1,094
Now it seems as if Delta's new interline baggage policy may or may not be in effect when I travel next month and I'm checking two large bags in FLL and transferring at JFK to EK 202. My question is, since I have not scheduled a pick up with the chauffeur to get me to JFK, can I possibly use the service to drive me from Delta arrivals to EK departures? I don't know how I will get all my luggage to EK without assistance of some sort unless I can walk there with a smart cart. Thanks.