Server shortages
#31
Join Date: Oct 2013
Location: ORD
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Here's a take but I don;t think it is going to change any made-up minds.
https://www.eater.com/22417344/resta...benefits-risks
https://www.eater.com/22417344/resta...benefits-risks
It didn’t change mine. Here in Florida, I don’t see a lot of fear anymore. Vaccinations are open to every adult. The fear was amongst us old folks and we took to Pfizer and Moderna like they were the fountain of youth. I just don’t think workers are staying out of restaurants because they’re worried about getting sick. I think they’re staying home because it’s a crappy job that doesn’t pay well and there is an alternative means of income at the moment.
#32
FlyerTalk Evangelist
Join Date: May 2008
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… But all kinds of workers whose jobs weren't forced to shut down by the government have gone to work every day - are we seeing grocery store clerks and stockers quitting in droves and refusing to come back? There has to be another factor, and I think that factor is the higher unemployment pay folks have received due to the pandemic...
#33
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,225
I don’t think it’s fear of Covid that’s keeping people from going back to work. The $7.50 an hour federal unemployment checks might be behind some of it.
but these servers were dropped like hot potatoes by these restaurants the minute the pandemic started and they were left to fend for themselves. And they know if there’s another surge, they’ll lose their jobs again.
I know locally in Nashville, the minute these jobs all went away last spring a lot of the people who worked those jobs had to move back home with their parents in whatever town they have left to come to Nashville. And they haven’t come back. Amazon is giving signing bonuses for workers at $15 an hour down the street, and the local restaurants still think they can get away with paying $2.56 an hour for tipped servers in Nashville.
The economics are just not working out for restaurants. The hospitality worker crowd left town and didn’t come back. Or they got higher paying jobs at grocery stores and fulfillment centers.
Around here that ‘alternative means of income” is a job at Amazon paying 3 times the wage of a server, plus benefits, guaranteed 40 hour weeks, plus overtime, plus a signing bonus in a pandemic proof occupation where they won’t get one day notice of restaurant closure.
but these servers were dropped like hot potatoes by these restaurants the minute the pandemic started and they were left to fend for themselves. And they know if there’s another surge, they’ll lose their jobs again.
I know locally in Nashville, the minute these jobs all went away last spring a lot of the people who worked those jobs had to move back home with their parents in whatever town they have left to come to Nashville. And they haven’t come back. Amazon is giving signing bonuses for workers at $15 an hour down the street, and the local restaurants still think they can get away with paying $2.56 an hour for tipped servers in Nashville.
The economics are just not working out for restaurants. The hospitality worker crowd left town and didn’t come back. Or they got higher paying jobs at grocery stores and fulfillment centers.
It didn’t change mine. Here in Florida, I don’t see a lot of fear anymore. Vaccinations are open to every adult. The fear was amongst us old folks and we took to Pfizer and Moderna like they were the fountain of youth. I just don’t think workers are staying out of restaurants because they’re worried about getting sick. I think they’re staying home because it’s a crappy job that doesn’t pay well and there is an alternative means of income at the moment.
Last edited by iluv2fly; May 8, 2021 at 2:36 am Reason: merge
#34
Join Date: Aug 2012
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not too long after the pandemic began, we were noticing the new people working the Publix counter had some serious knife skills, so not hard to guess their previous line of work. And Publix actually has a good wage and excellent benefits package by retail sector standards so a lot of those folks would rather take the stock purchase options and such instead of going back to restaurant work.
#35
Join Date: Oct 2013
Location: ORD
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Posts: 5,594
There have always been jokes about restaurants failing or press about razor-thin margins. It makes sense that it’s hard to return to a restaurant job when there are other jobs with steady pay. When we last went to carmel, we went to our beloved fondue restaurant and observed that Ricardo wasn’t there that night. Then we went to our usual Safeway (which had a closed self-checkout) and at cashier checkout, With the added masks, I realized that Ricardo was our checkout guy. We chatted and didn’t go into details about his job change; he mentioned helping a friend with their restaurant on weekends albeit in Marina which is a tad farther for us. So I can imagine that he recognized that he’d get a better steady compensation as a starting staffer at Safeway instead of continuing his longtime job as a manager/server at a fondue spot.
I don’t think it’s fear of Covid that’s keeping people from going back to work. The $7.50 an hour federal unemployment checks might be behind some of it.
but these servers were dropped like hot potatoes by these restaurants the minute the pandemic started and they were left to fend for themselves. And they know if there’s another surge, they’ll lose their jobs again.
I know locally in Nashville, the minute these jobs all went away last spring a lot of the people who worked those jobs had to move back home with their parents in whatever town they have left to come to Nashville. And they haven’t come back. Amazon is giving signing bonuses for workers at $15 an hour down the street, and the local restaurants still think they can get away with paying $2.56 an hour for tipped servers in Nashville.
The economics are just not working out for restaurants. The hospitality worker crowd left town and didn’t come back. Or they got higher paying jobs at grocery stores and fulfillment centers.
but these servers were dropped like hot potatoes by these restaurants the minute the pandemic started and they were left to fend for themselves. And they know if there’s another surge, they’ll lose their jobs again.
I know locally in Nashville, the minute these jobs all went away last spring a lot of the people who worked those jobs had to move back home with their parents in whatever town they have left to come to Nashville. And they haven’t come back. Amazon is giving signing bonuses for workers at $15 an hour down the street, and the local restaurants still think they can get away with paying $2.56 an hour for tipped servers in Nashville.
The economics are just not working out for restaurants. The hospitality worker crowd left town and didn’t come back. Or they got higher paying jobs at grocery stores and fulfillment centers.
The jobs report that came out this morning seems to back the point that people are not taking other jobs, they're just not going back to work. New jobs were much lower than expected. Some states are now moving to restrict the federal unemployment COVID benefits to try to get people back to work. It's a more complex situation than restaurants not paying enough.
not too long after the pandemic began, we were noticing the new people working the Publix counter had some serious knife skills, so not hard to guess their previous line of work. And Publix actually has a good wage and excellent benefits package by retail sector standards so a lot of those folks would rather take the stock purchase options and such instead of going back to restaurant work.
#36
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,225
My place of business shut down, I didn’t lose my job. Many of these restaurant owners scored huge PPP loans that they will never pay back. Many are owned by large corporations that enjoyed big profits and paid little taxes. And in many cases, the workers didn’t even get 2 weeks notice, they were just dropped.
So, I do blame the restaurant owners. It is what it is, but if you treat your employees like they are immediately disposal, they should quit whining that they didn’t all come running back.
I live in a big hospitality town. We got hit really hard. Some places tried to cheat and stay open and skirt the rules, and still treated their employees as disposable. Others shut down and still paid the employees or found other things for them to do. Guess who doesn’t have problems hiring people right now? The ones that took care of their employees.
these same restaurants fought through the state Chamber of Commerce to kill any laws that would propose raising the minimum wage on tipped employees. It is illegal in my state for a city to raise the minimum wage above the federal minimum. The hospitality industry has the legislature in its back pocket.
Janet Yellen was right today. She said that if the extra federal unemployment was keeping people from going back to work then you would see the states with the highest unemployment (the most people getting federal unemployment) having the least amount of job gains but that’s not what’s happening. States with the highest unemployment are enjoying the biggest job gains.
So, I do blame the restaurant owners. It is what it is, but if you treat your employees like they are immediately disposal, they should quit whining that they didn’t all come running back.
I live in a big hospitality town. We got hit really hard. Some places tried to cheat and stay open and skirt the rules, and still treated their employees as disposable. Others shut down and still paid the employees or found other things for them to do. Guess who doesn’t have problems hiring people right now? The ones that took care of their employees.
these same restaurants fought through the state Chamber of Commerce to kill any laws that would propose raising the minimum wage on tipped employees. It is illegal in my state for a city to raise the minimum wage above the federal minimum. The hospitality industry has the legislature in its back pocket.
Janet Yellen was right today. She said that if the extra federal unemployment was keeping people from going back to work then you would see the states with the highest unemployment (the most people getting federal unemployment) having the least amount of job gains but that’s not what’s happening. States with the highest unemployment are enjoying the biggest job gains.
#37
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,796
Restaurants didn't drop employees. The government shut down restaurants, effectively eliminating server, host, and busboy jobs. Putting this on restaurant owners doesn't seem fair. As I said above, a restaurant worker could have left before the pandemic for a higher paying job. What changed?
#39
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,225
See? The answer is more open borders!
I’m only half kidding. I went out for dinner tonight for the first time in about a month. There was a help wanted sign out front, but pretty well staffed. It’s a popular place and they pay their servers above the minimum wage.
I’m only half kidding. I went out for dinner tonight for the first time in about a month. There was a help wanted sign out front, but pretty well staffed. It’s a popular place and they pay their servers above the minimum wage.
#40
Join Date: Jul 2001
Posts: 2,925
There are absolutely better paying jobs out there. But that's always been the case. Perhaps when the government forced his restaurant to close, ....
Restaurants didn't drop employees. The government shut down restaurants, effectively eliminating server, host, and busboy jobs.
Restaurants didn't drop employees. The government shut down restaurants, effectively eliminating server, host, and busboy jobs.
#41
FlyerTalk Evangelist
Join Date: Feb 2005
Location: RSE
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Posts: 15,504
This is a huge issue in Australia at the moment. The labour force pre-pandemic was expanding at ~29k/month, but since the border was shut it's growing at 8,500/month. Foreign stu A mate who manages a cafe was telling me he just can't get staff. They'll apply he'll set up a time to interview them and they just won't show up. There's no lack of customers, the economy is booming, but for a lot of locals working in hospitality is not where they want to be.
I still can't believe there was so little government support when they shut everything down. Over here any employee working for an employer that had, or believed it would have, a 30% revenue decline was eligible for $750/week to remain employed.
Originally Posted by JBord
Restaurants didn't drop employees. The government shut down restaurants, effectively eliminating server, host, and busboy jobs.
#42
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Join Date: Jul 1999
Location: Over the Bay Bridge, CA
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I was having a conversation with someone yesterday, and he was a "lifelong" F&B employee (30-something) and had the opportunity for a M-F regular hours with benefits job last year. He is thrilled and will likely never go back in to the restaurant / bar industry. This story is consistent with other reports I've heard.
#43
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,225
Our state just used this ‘labor shortage’ canard to cut the number of weeks the state will offer unemployment in the future. Thing is, it won’t take effect until next year, long after the federal supplement expires. But they used this current situation to justify it. Meanwhile, the chamber of commerce and restaurant owners who support this likely won’t see a drop in their unemployment insurance premiums that they pay, and they will make people more reluctant to go into a highly variable job market like hospitality.
The restaurant owners fought raising the minimum wage, got PPP loans during the shutdown and didn’t pay employees, fought to end unemployment benefits. And now they think people are going to want to work for them?
The restaurant owners fought raising the minimum wage, got PPP loans during the shutdown and didn’t pay employees, fought to end unemployment benefits. And now they think people are going to want to work for them?
#44
FlyerTalk Evangelist
Join Date: Jan 2009
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We used to have a relatively stable situation in the restaurant industry. Places and people came and went but overall demand, spend, customer count and employees didn't vary dramatically. Then suddenly the Government closes the whole thing down for some months, reopens partially for some months, closes it down again, reopens partially again, keeps borders closed and otherwise interferes massively with both the demand and supply sides of the equation. (I'm not saying the Government was wrong to do this, just that it happened). It's not surprising that key elements of the chain broke during that turmoil (in fact, we are seeing the same across so many industries). If I were employed in that industry, of course I'd look elsewhere when prospects were so bleak and of course I'd stay elsewhere when prospects are so uncertain.
#45
FlyerTalk Evangelist
Join Date: Nov 1999
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Posts: 21,796
With the restaurant workforce shaken out of its familiarity and complancency, one wonders if the only workforce available to the restaurant industry - at the wages most are prepared to pay - when it reopens will truly be the dregs from the bottom of the workforce barrel. Where I am, the construction and trades were facing that already at least 3-4 years ago. Pre-COVID, I remember reading about (mainly fast food?) restaurant owners unable to fire their less-than-reliable employees because they were better than having no employees at all.